Snap4100 "Logical set member not found"

[jhrBanker]

Can anyone help?
I am unable to access files on my SNAP M4100.
The error message says; "Logical set member 2 not found"
Disk Status: Data Protection disabled. One RAID 5 member
has failed. Operating in degraded mode.

Does this mean I've lost my data? Any way to recover it?
What should I do?

Thanks in advance for any help you can provide.

jhrBanker

[re3dyb0y]

If what i remember Raid 5 being is true

Ie 2 drives and one for parity, that lets you rebuild the dead drive

IT would seem not, the dead drive should be replacable and it should rebuild the raid set

[blue68f100]

It all depends on how the array was setup. You are able to rebuild an array if you fail one drive. 2 drive failure is non recoverable. The replacement drive should match the failed drive. There is a debug cmd to initate a rebuild. It may even be in the disk utility with the web interface.

[blue68f100]

I read an knowledge base article on Adaptec site on this problem.
It said to install a replace hd, format, then make it the spare. Apparently a spare will auto join an array that needs repair.