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jacowhee
02-07-2006, 11:57 AM
It is my understanding that Snap OS 3.4.805 is the last free copy of Snap OS that is available to users. Can somone please get in touch with me. I acquired an old snap 2000 and would love to add some large hd support. Thanks.

rangerone
02-12-2006, 04:56 PM
Same here if you have any files that can help me upgrade my snap 4000 box.
It has 2.x on it I have no software and could use some help finding it.
Thank you
RangerOne
rangerone@b5station.com

blue68f100
02-12-2006, 06:21 PM
jacowhee & rangerone,

What is your current bios, HW and OS version. Both the 2000 and 4000 use software raid, and i think can support large disk. I thought I read that it took 23 hr to build a raid1 on a 2000 with a 200gig hd. You are right the v3.4.805 does support LBA 48bit.

rangerone
02-12-2006, 10:08 PM
software 2.3.417
hardware 2.0.1
bios 2.0.282

Again any help would be great

SnappedUP
02-13-2006, 12:07 PM
Hi folks,
Could I jump on the bandwagon and ask for a copy of 805 too, please.
2.0.1, 2.0.252 and will be downgrading from 4.
Many thanks
Jase

blue68f100
02-13-2006, 12:50 PM
SnappedUP, if you are already at v4 backing up may not be possiable.
What model of snap to you have. Only the BootStrap loaders can be reversed.

blue68f100
02-13-2006, 01:02 PM
It is my understanding that Snap OS 3.4.805 is the last free copy of Snap OS that is available to users. Can somone please get in touch with me. I acquired an old snap 2000 and would love to add some large hd support. Thanks.

What are you trying to update. There is one model that has problems.

At one time SnapAppliance allowed free updates to registerd users.

SnappedUP
02-15-2006, 10:35 PM
SnappedUP, if you are already at v4 backing up may not be possiable.
What model of snap to you have. Only the BootStrap loaders can be reversed.

It's a 4000, ver 2.0.1.
Am I right to assume that v4 doesn't support LBA 48bit.
Ideally I'd like to through some large drives in.

re3dyb0y
02-16-2006, 01:43 AM
4000 are better units

USing v3 and v4 you can use larger drives due to the hardware supporting LBA 48-Bit

Whereas 4100's, noo way, not a cat in hells chance!

blue68f100
02-16-2006, 08:37 AM
It's a 4000, ver 2.0.1.
Am I right to assume that v4 doesn't support LBA 48bit.
Ideally I'd like to through some large drives in.
V4 does support large disk.

the problems lays with a promise controller used in the 4100. It has a bug that requires a bios fix that snap failed to issue a fix on. They want you to buy newer units.

The 4100 are faster units due to the deciated promise controller (4). But with a max of 137gig drives. Hardware RAID

The 4000 uses a std ide controllers (2), with m/s or cs configuration. Has no limit on drive size, buts need extra ram to handle the larger drives. Software RAID

rangerone
02-16-2006, 10:10 AM
Do you know the ram type and max size it will take? for the 4000?

blue68f100
02-16-2006, 11:39 AM
If it's a simms chip 128meg, if dimms 256meg

kugeln
02-17-2006, 08:31 PM
Hey there. I've acquired an old Quantum M4100 and am looking for the full 4.0.855 upgrade that will allow me to install the 4.0.860 patch. If someone can direct me towards it, I'd appreciate it.

My M4100 reports this version info:

Model 4000 series
Software 3.4.803 (US)
HW 2.2.1
Bios 2.4.437

blue68f100
02-18-2006, 02:15 PM
Well if you are thinking you are going to get large disk support your SOL. 4100 are not supported.

kugeln
02-19-2006, 12:28 AM
No, I'm after the Windows 2003 AD support in 4.

re3dyb0y
02-19-2006, 04:23 AM
Yuo want .860 then due to some security flaw or something

But yeah v4 gives 2k3 AD support

gsupp
02-20-2006, 02:15 AM
Does anyone have SnapOS v3.4.805? I could really use a copy, I'm on 3.4.803 and would like to try the 48-bit LBA support. I've upgraded the memory from 32MB to 128MB and there seems to be an improvement (subjective.) I plan to try 2x250GB drives if I can get the OS upgraded.

I got what I needed, thanks! I successfully upgraded to OS v4 (a tense moment) and plan to test a 250GB drive when it comes in tomorrow. If that works, I'm thinking about purchasing a 500GB drive and testing that. An 1TB Snap Server 2000 would be cool.

SnappedUP
02-20-2006, 05:39 PM
4000 are better units

USing v3 and v4 you can use larger drives due to the hardware supporting LBA 48-Bit

Whereas 4100's, noo way, not a cat in hells chance!

Thanks for the info - and thanks blue68f100 too.
Now I guess I have to choose which drives to buy........

blue68f100
02-20-2006, 08:29 PM
And the verdict is ???????
4000 = yes >137gig

re3dyb0y
02-21-2006, 03:38 AM
Does anyone have SnapOS v3.4.805? I could really use a copy, I'm on 3.4.803 and would like to try the 48-bit LBA support. I've upgraded the memory from 32MB to 128MB and there seems to be an improvement (subjective.) I plan to try 2x250GB drives if I can get the OS upgraded.

I got what I needed, thanks! I successfully upgraded to OS v4 (a tense moment) and plan to test a 250GB drive when it comes in tomorrow. If that works, I'm thinking about purchasing a 500GB drive and testing that. An 1TB Snap Server 2000 would be cool.

Just to check first, what unit is it?

gsupp
02-21-2006, 09:49 AM
Just to check first, what unit is it?
It's a Snap Server 2000, I believe v2 hardware (both drives are set to master & ata133 drives work) and v2.0.0 bios. I don't have the exacts since the unit isn't online right now.

I have a: 2000 series / sw 4.0.830 (US) / hw 2.0.0 / serial 48xxx / bios 2.0.282

and a 250GB drive works! I'm stoked. The total capacity was recgonized as 237,118MB.

brian young
02-22-2006, 06:40 PM
Hopefully someone can help me out. I am looking for a copy of Snap OS 3.4.085 to update a:
Quantum Snap 2000
HW ver 2
Bios ver 2.?
Current OS 2.0.729

I understand (only from reading the forum) that 3.4.085 is the last free rekease. I have no objection to paying for ver 4.0 once I verify that the unit will work with large drives bc the end game is to install it in a system running Server2003.

Any help would be greatly appreciated. byoung17@cogeco.ca

blue68f100
02-22-2006, 09:16 PM
Do you know how to connect to the server? No drives are required.
The detail info can be found by clicking on the snapappliance logo.

If you need instructions on how to reset the snap, let me know and I will send it to you.

The os is stored in flashram. For testing, install 1 drive (capacity does not matter, smaller the better for this exercise) in the front position, and set the drive to master. Power up. The snap will initialize the drive, format and install to OS. This takes about 10 minutes then you can reconnect.

fdexclpl
02-24-2006, 05:37 PM
Got it thanks!

AztecLogic
03-09-2006, 09:52 AM
I need a copy of 3.4.8 too. PLEASE!!!

SnapServer 4100
BIOS 2.4.437
Hardware 2.2.1
Current OS 3.4.79

gsupp
03-09-2006, 10:51 AM
I need a copy of 3.4.8 too. PLEASE!!!

SnapServer 4100
BIOS 2.4.437
Hardware 2.2.1
Current OS 3.4.79
Why? The 4100 is limited to drives <137GB, regardless of OS version.

AztecLogic
03-09-2006, 12:31 PM
I have an "Unknown disk operation error." in the array status and I'm hoping a new OS will at least recognize the error and possibly fix it too. Should I go for 4?

blue68f100
03-09-2006, 03:21 PM
gsupp,

The restriction is in the bios. The 4100 have a promise controller that has a bug to keep it from handling LBA 48 bit correctly. Instead of releasing a BIOS update to correct the firmware problem, they elected not too. Hoping users would upgrade to newer units. We have tried till were blue on the face, NO LUCK.

Azteclogic,

Connect as admin and look through the trouble log. You may be having a drive problem or failure. Post what you have, Model, OS, HW, BIOS and disk configuration if you need help.

Upgrading the OS when you have a problem generally compound the problem.

AztecLogic
03-09-2006, 09:21 PM
The error is: File System : Failed to resynchronize logical set 60000, error -1

OS: 4.0.86 (just upgraded)
Hardware version: 2.2.1
BIOS: 2.4.437

tjt
03-13-2006, 06:04 AM
Model: 1000 series
Software: 3.1.626 (US)
Hardware: 3.1.1
BIOS: 2.1.363

Where can I get 3.4.805? I replaced an ancient 10 GB drive with noisy bearings with a 160 GB drive, but I only see 30 GB. Alternatively, what's the largest drive that the 3.1 software will use all of? I assume 120 GB, correct?

Thanks in advance,

- Tom

blue68f100
03-13-2006, 08:29 AM
The error is: File System : Failed to resynchronize logical set 60000, error -1

OS: 4.0.86 (just upgraded)
Hardware version: 2.2.1
BIOS: 2.4.437

OK That's a raid 5 partition error, now what are we working on,4100? . And drive info.

AztecLogic
03-13-2006, 12:56 PM
Yes, 4100! Below is debug info devices

Logical Device: 60000 Position: 1 RAID Size (KB): 57256176 Free (KB): 36697912 Public Mounted
Label:RAID5 Small 20Gig Disks
Unique Id: 0x72683BAA60CD3171 Mount: /0 Index: 0 Order: 2
Partition: 10000 Physical: 10007 R 60000 Size (KB): 19350032 Starting Blk: 24958 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 19550720 Fixed
Partition: 10008 Physical: 1000F R 60000 Size (KB): 19350032 Starting Blk: 24958 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 19550720 Fixed
Partition: 10010 Physical: 10017 R 60000 Size (KB): 19350032 Starting Blk: 24958 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 19550720 Fixed
Partition: 10018 Physical: 1001F R 60000 Size (KB): 19350032 Starting Blk: 24958 Public
Physical: 1001F Drive Slot: 3 IDE Size (KB): 19550720 Fixed

blue68f100
03-13-2006, 03:22 PM
What does the error log show?
It will help pin point what is generating the error.
What size HD instslled 20gigs?

tjt
03-13-2006, 09:05 PM
*sigh* Sometimes things are easy (and stupid!). I had the disk jumper set for "make my disk only 32 gigabytes" instead of "Master". Without that, the software upgrade was kinda pointless. :( All better now.

Chanserg
03-14-2006, 04:54 AM
I need a copy of 3.4.805 too. PLEASE!!!

SnapServer 4100
BIOS 2.4.437
Hardware 2.2.1
Current OS 3.4.79

blue68f100
03-14-2006, 07:58 AM
What For ? the 4100 does not support large disk,

Chanserg
03-14-2006, 08:53 AM
For Windows 2003 active directory

blue68f100
03-14-2006, 12:18 PM
That is only suported with v4. Where did you find out that 805 supported AD? Adaptec will not even acknowledge the 805 exist.

jontz
03-14-2006, 05:26 PM
Are there any other advantages to .805 besides large disk support (and possibly AD support, if the above post is true)?

AztecLogic
03-15-2006, 09:09 AM
What does the error log show?
It will help pin point what is generating the error.
What size HD instslled 20gigs?


This is all that is relevent in the log:
E File System : Failed to resynchronize logical set 60000, error -1 Disk 60000
RAID 5 3/13/2006 12:00:04 PM
I File System : Opened FDB for device 0x60000 Disk 60000
RAID 5 3/13/2006 11:28:26 AM
I File System Check : partition is clean. Disk 60000
RAID 5 3/13/2006 11:28:26 AM
I File System Check : Executing fsck /dev/rraid0 /fix Disk 60000
RAID 5 3/13/2006 11:28:26 AM

re3dyb0y
03-15-2006, 12:22 PM
That is only suported with v4. Where did you find out that 805 supported AD? Averatec will not even acknowledge the 805 exist.

You're getting confused with your laptop

You mean Adaptec

:P

blue68f100
03-15-2006, 12:25 PM
Are these new drives? I'm seeing 4 x 30 gig drives.
It could even be a ram related. Use "debug memory" to check amount and use.

One is have a problem. The problem it's not telling us which one. Which may be multiple.
Re check to make sure all of the cables are fully setted. ANnd the power cables are tight. I have had some loosen up. Look at the connectors make sure they are not turning black. Indications of heating up. Generally you can run a thin screwdriver between the connector and housing to tighten up.

Are you using a 4 disk array? Try setting 1 as a hot spare. Then if one fails it will use the spare.

blue68f100
03-15-2006, 12:28 PM
You're getting confused with your laptop

You mean Adaptec

:P
Aparently so, will correct.

shadowman
03-17-2006, 12:05 AM
Maybe I am barking up the wrong tree.

How does one make an ISO image of the Snap OS in case of a hard drive failure? I suspect I can make a GHOST File of entire GOOD SNAP OS Disk before I put any Data on it. So I can perform a Sector by Sector GHOST.

Any thoughts?

SM


P.S. I forgot to mention I tried upgrading to v4 for Active Directory functionality. Upgrade would not take. Some error saying "file not valid upgrade for your server".

blue68f100
03-17-2006, 08:34 AM
Check the wiki section out. It is posted there on how to make a copy of the boot tracks. And how to use the image to setup a new drive.

You have to upgrade with the full version first (4.4.830), then do the 860 patch. BUT if you a one of th older units which store the OS in flash ram, you can't backup after an upgrade. We haven't figured out how to over write it (flashram).

Sadowman, what model of snap do you have?

turbops
03-17-2006, 12:53 PM
I am also looking for the Snap OS 3.4.805 please.

shadowman
03-18-2006, 12:04 AM
Blue,

I have a Snap 2200.

Model Software Hardware Server # BIOS
2000 series 3.4.805 (US) 2.0.4 810111 3.4.758



Thanks for the pointers. I will read up on those procedures.


SM

byteme2
03-30-2006, 12:58 AM
Could I grab a copy of OS 3.4.805 also?

Thanks,
Paul

byteme2 at rcn.com

aureliano
03-30-2006, 01:23 AM
Well, first post here, hi all.

I came up to this board while I was lookin' for some info on how to rebuild my Snap 2200 raid 1, and would like to thank all for the precise and very helpful info I found just searching the forum. Problem solved.

Cheers apart, I'm running with the following config:

Software: 2.2.393
Hardware: 2.0.0
BIOS: 2.0.252

The drives are 2 Quantum lct 30 gig each, I'd like to replace with larger ones.

Could anyone please let me know how to upgrade the OS to this 3.4.805?

Thanx http://aureliano.ngi.it/img/aureapproved.gif

blue68f100
03-30-2006, 08:16 AM
The OS is stored on the HD's. Upgrading drives in the 2200, require the unit to be in RAID1. Then you swap the drives out one at a time. The unit should copy the os over. Or you can use dd to copy the boot tracks to the new drives. Then reformat the drives to use the full disk. If you are going to upgrade the OS do it before the swap.

badbob001
03-30-2006, 04:40 PM
I have a snapserver 1000 running version 3.2 and the system files are stored on the harddrive. I woud like to support larger harddrives so can someone please provide Snap OS 3.4.805? I'm tempted to go to 4.x, but I've heard that it is slower on older hardware. Thanks!

blue68f100
03-30-2006, 04:59 PM
All snaps store the OS's on the HD. Just some have it also in flashram.
What is your BIOS and HW versions?

ben3434
04-02-2006, 09:12 AM
I would appreciate anyone's help in obtaining 3.4.805. I have a Snap 2000 with software 3.4.803. I have a 200 GB drive that will only show 130GB or so. My hardware is 1.1.0 and my bios is 1.2.180. Thanks in advance for your help and the great information in the forum.

blue68f100
04-02-2006, 09:30 AM
By the BIOS & HW version you posted you may have a v1 2000 w/SIMM's, SN <28k. If this is the case 805 may not solve the problem. Only v2 2000 have been able to suceeded.

rosenserg
04-05-2006, 02:12 AM
HELP PLEASE!

I have a SNAP 4000 running:
s/w = 2.3.417 (US)
h/w = 2.0.1
BIOS = 2.0.282

I would like to upgrade the OS & BIOS if needed to replace the 30GB drives with 4x250GB drives.

Would I need to follow a certian upgrade path?
Can anybody share the OS files?

Thanks in advance!

blue68f100
04-05-2006, 08:17 AM
There are NO upgrades for the BIOS. You will need to boost the ram (min 128) if you install the larger drives. Helps Boost the performace in handling raid 5 and JVM if you are running it. As for OS you are correct with needing 3.4.805 or v4 for large disk support. You are at a version of the OS that will allow you to direct to 805, no need to go to 803 first.

The 4000 stores the OS in flashram, so the upgrade will be easy. I would do the OS upgrade before replacing the drives. That way it will know to use LBA48.

Califorina ..... Hummmm.
Are you going to have power to run it will all of the rolling blackouts this summer? Or has CA finally figured out they need to allow exploration and build generation plants????? As you neighboring states grow there will be less.

timecop
04-14-2006, 08:52 PM
I've got a 705N which actively refuses to accept (even Dell) updates such as 3.4.790 and 3.0 from their site, and spent quite a bit of time on their support line getting this resolved without much success.

sw: 2.4.441
hw: 2.2.1
bios: 2.4.437

Anyone got 3.4.805 from snap, so I can try that before trashing this useless box?
I mean, if it refuses to accept genuine delll updates chances of it accepting the snap version are even less, but who knows.

reply and/or privmsg me a linky? or email to where i can grab it, thanks.
adaptec site is useless, they don't even offer 3.x downloads anymore all they have is some 4.x upgrade which i dont even need.

blue68f100
04-14-2006, 09:19 PM
The 705N is the same as the 4100, which does not support large disk. 3.4.803 is all you need.

Is the unit booting up?

Can you connect via Assist and/or web?
Is there any drives installed?

Sometimes coming from the earlier version you have to update from Assist, with the later releases from the web update page

Is it running Guardian OS or Snap?

timecop
04-14-2006, 09:24 PM
Yeah, I went through all that jazz with dell.
it powers on, i can access it from the web interface, i've tried 3.0 and 3.4 pvassist upgrades from dell. its a 160gb unit, so all 4 drives are installing and operational.
every pv-related upgrade from dell fails to install.

It is running SnapOS as far as I know (2.4.441).
Dell site mentioned I had to upgrade 2.4 to 3.0 first using Assist, then to 3.4 using assist34, anyway I've followed all those things for several weeks now on and off without much success.

AztecLogic
04-14-2006, 09:38 PM
Have you done a factory reset prior to installing the upgrade.

http://wiki.procooling.com/index.php/Snap_Server_Resets

timecop
04-14-2006, 09:47 PM
Yep.
Thanks for that info, I just did that.
4 blinks, full reset.
Assist 3.0 asked me to configure default settings including password etc.
There was a error message during config "Cannot set language, you should use the web interface to set it", otherwise everythign was fine.
Tried 2.4->3.0 upgrade, same error message :(

blue68f100
04-14-2006, 09:47 PM
Some times the units have to be in factory default settings with JBOD. Don't ask me why, Its a flook with their system.

You are at the latest/final release bios for a 4100.

timecop
04-14-2006, 10:09 PM
This is/was a RAID5 configuration. But yeah, still doing a reset did not change the upgrade status to fail or succeed.

The message I get from Assist, "This file is not a valid upgrade for your server" appears instantly after clicking "apply" in the upgrade box. (Using either assist 3.0 or 3.4, and with fw upgrade from dell for eitiher 3.0 or 3.4. bummer.

timecop
04-15-2006, 01:42 AM
Success with 3.4.805. Thanks guys.

DelMarLocal
04-16-2006, 06:02 PM
I have a Snap 2200 (160GB model, don't know versions). I need a copy of the OS for it. Can anyone help me out?

Thanks:
bryan

blue68f100
04-16-2006, 07:06 PM
What wrong with it?
Raid 0 failure?
Raid 1 Mirror broken?
Or just dead?

DelMarLocal
04-16-2006, 07:34 PM
Won't boot.

System light blinks once for every 2 disk light blinks. I believe that means it's trying to download an OS.

When I pulled the drives from this appliance, I didn't realize the OS was on the drives. The drives have been formated several times over at this point. I have some larger drives I'd just like to stick in (160GBs). I'm pretty sure if I get the OS (any 2.x or greater; I have the snap_sys_805.sup file) I should be able to use "dd" and get the appliance up again.

Thanks!!

blue68f100
04-17-2006, 08:55 AM
You will need to copy the boot tracks from a working Snap or image file to the hd to get the unit up and running again. This is done with dd. Do you have another snap laying around that boots. Any one will work execpt a 1000v1.

You already have the OS (805) which will be needed for large disk support.

DelMarLocal
04-17-2006, 10:22 AM
I do not have another snap server.

I'm hoping someone can share a copy of the OS with me.

Please and thanks!!

timecop
04-17-2006, 06:41 PM
The .sup file is not a direct image you can "dd" into the device.
As bluef said, you need the image off a working box.
But I don't know where to get that. I just got mine working last weekend.

DelMarLocal
04-17-2006, 07:05 PM
Need a little more help gang.

used the dd comand and my snap 2200 is online. Trying to use the "con dev for 10000 /reinit" command and I get. "Invalid device id 10000 requested" I've tried 10010 as well.

When I go into "Disk Utilities", "View Disk Status" I'm told no disks found.

The disk is a WD 30 Gig set to master on in the top port.

Any help would be greatly appreciated.

blue68f100
04-17-2006, 09:46 PM
The cmd is "co de format 10000 /reinit" Its the right cmd if dd worked and the drive booted.

A 2200 will not boot with out a drive.

Are any other drives installed?
What was the original drive config Raid 0,1, JBOD?

Some WD drive have a EIDE, snaps don't play well with them.
Does the WD have a option for singe drive?

DelMarLocal
04-17-2006, 10:31 PM
I got it. Thanks.

On this WD drive, the drive must be set to cable select, not master.

Thanks for all the help.

jacobus
04-18-2006, 05:52 AM
Hi guys,
Bought a snap 4100, softw 3.1.60345, hardw 2.2.1, bios 2.4.437.

I would love to upgrade to 3.4.805.. But ofcourse adaptec is not providing this anymore. can anyone supply me with a copy in my mailbox or a download..

THX a lot.

Swiete

stoff96367
04-18-2006, 07:51 AM
Just got a snap 4000 soft 3.4.803, hard 2.0.1 bios 2.0.282 any one have soft 3.4.805 please e-mail me with it, thanks.

timecop
04-18-2006, 07:55 AM
Now this might sound weird, but is there any way to load/add/whatnot codepages to this thing? Now that I "upgraded" from JP version of snap software, it refuses to save anything other than us-ascii filenames into the shares.

Is there a way to add(?) or replace one of hte codepages it ships with (437, 850, 865) with somethign else? (like 932 for sjis)...

blue68f100
04-18-2006, 07:58 AM
Jacobus, 3.4.805 will not do you any good. That unit does not suport large disk (>137gig).

Stoff, what size drives are you planing on installing. You will need to boost the ram to a min 128.

re3dyb0y
04-18-2006, 11:21 AM
There is an option under languages i believe to change the letterset it uses

But no, you cant add your own

blue68f100
04-18-2006, 11:35 AM
Now this might sound weird, but is there any way to load/add/whatnot codepages to this thing? Now that I "upgraded" from JP version of snap software, it refuses to save anything other than us-ascii filenames into the shares.

Is there a way to add(?) or replace one of hte codepages it ships with (437, 850, 865) with somethign else? (like 932 for sjis)...

Havn't had this request before, so I don't know where they are located at.

If you can find the directory where they are stored you could add to the set. Use debug with "ls" cmd to get a directrory listing. If you still have a drive with the old files you could transfter them across.

The Snap OS is a FreeBSD offspring. Most of the unix cmds work but not all. Whereis does not.

stoff96367
04-18-2006, 08:08 PM
blue68f100, was planing on four 250gig

parkfive
04-19-2006, 12:27 AM
Can i also get a copy of OS 3.4.805 Thanks!!

parkfive@gmail.com

blue68f100
04-19-2006, 08:22 AM
Park5, What are you working on?

blue68f100
04-19-2006, 08:28 AM
blue68f100, was planing on four 250gig

The drive will work, stick with Seagates or Hitachi, they have the fewer problem. A user just ran into a problem with the power supply being to weak for 4 x 500gigs. Buy the ones with the least current draw on startup.

parkfive
04-19-2006, 08:59 AM
Park5, What are you working on?
I think I have a 2100, it has two 10gb drives. I am looking to drop two 200gb drives in it. Also can you use differant drive brands just as long as they are the same size? Thanks for the help!

blue68f100
04-19-2006, 04:49 PM
Need to know what your vitals are, HW, BIOS, SN.
Also need to know if its a v2 2000.
The v2 models have DIMM ram where v1 has Simms. V1 does not support large disk due to HW and BIOS (1.2.180) restriction.

stoff96367
04-19-2006, 10:37 PM
The drive will work, stick with Seagates or Hitachi, they have the fewer problem. A user just ran into a problem with the power supply being to weak for 4 x 500gigs. Buy the ones with the least current draw on startup.
Thank you for you help up to 805 now going to get the drives, i also have an old meridian snap 2000 that i put the 805 on what is the drive size limit on the 2000's?

parkfive
04-19-2006, 10:38 PM
Need to know what your vitals are, HW, BIOS, SN.
Also need to know if its a v2 2000.
The v2 models have DIMM ram where v1 has Simms. V1 does not support large disk due to HW and BIOS (1.2.180) restriction.

How do I find out what version bios im running? and is it a standard dimm/simm? Do you mean "SN" as in serial number? Thanks again for your help!

timecop
04-20-2006, 12:26 AM
You can click on the rectangular "snap" logo in upper left corner of the web administartion GUI to find the bios, sw revision and serial number.

parkfive
04-20-2006, 01:24 PM
Ok this is what I have;
Software - 3.1.603
Bios - 2.0.252
Serial - 44009
Hardware 2.0.0

So what would be my options for the snap? Can I put a 160gb drive it?

Thanks for the help,

blue68f100
04-20-2006, 04:38 PM
With the proper OS it will work. Your serial no is past the problem child zone. If you are planning on runing raid. Install a match set of ATA100, ide drives.

parkfive
04-20-2006, 04:58 PM
With the proper OS it will work. Your serial no is past the problem child zone. If you are planning on runing raid. Install a match set of ATA100, ide drives.
Thanks for the info!
Btw what would be the right os version to get?

blue68f100
04-20-2006, 05:34 PM
I would stick with 3.4.805 for that old unit.

Are you planing on increasing the ram? Doing so will help the performace.

parkfive
04-20-2006, 07:27 PM
I would stick with 3.4.805 for that old unit.

Are you planing on increasing the ram? Doing so will help the performace.

What type of ram would you recommend? and how much?
Also Can I just swap out them ram or do I need to update somthing?
Thanks,

ben3434
04-28-2006, 08:28 PM
Thanks for the .805 update. I performed the update and reinit and my version 1.1 hardware with 1.2.180 bios recognizes my 200GB hard drive as a '189GB' drive in the drive status page. However, when I go to format the drive (which worked fine when they were only recognized as 137GB (pre-update)) it only formats to around 40% and then I get a disk error. It only shows up as a warning in the log. The log states:

W File System : Format terminated unsuccessfully Disk 10000
Individual 4/28/2006 8:00:12 PM
W File System : mkfs failed!!! Error = 5 Disk 10000
Individual 4/28/2006 8:00:12 PM
W File System : _mkfs_WriteBlock - Undefined internal error Disk 10000
Individual 4/28/2006 8:00:12 PM
W File System : Cannot Write: Blk 266354816 Disk 10000
Individual 4/28/2006 8:00:12 PM
E Disk Driver : Cannot Write Device 80070000 Block 266354816

Any ideas? Do I have to turn on 48 bit? Do I need more memory than 32MB?

Thanks in advance.

blue68f100
04-29-2006, 11:44 AM
10000 is the master drive. Swap drives and see if it follows the drive.
Add ram if you got it.

tc
05-03-2006, 03:05 AM
Hi Guys, sorry newbie question.

I have a Quantum 2000 with Dual IDE channels (2masters configures)
128MB ram dimm

Software 2.2.393
Hardware 2.0.0
Serial# 35236
BIOS 2.0.252

Could I install 3.4.805 on this unit ?
How can I get the .bin
is their a procedure

re3dyb0y
05-03-2006, 04:12 AM
Hi,
It is a .sup, and it can be done on the web admin panel, or via the assist software

tc
05-03-2006, 09:01 AM
Thanks for the info

I have downloaded the .sup (3.4.790) file and the web assist from the dell site, I do not seem to be available anywhere else.

Will these tools work with my unit ?
Is 3.4.805 available or is 3.4.790 sufficient ?

I do not have the original disks and the only stuff I could find on the net is the dell downloads.

sup34790.exe
ast34790.exe (assist.exe & assorted files)

I only get a chance to work on this late at night so I am hoping this will do the trick. I tried a western digital 250gig last night and it formatted down to 30gig.

TC

blue68f100
05-03-2006, 10:41 AM
Some have had problem with dell's software. Don't know why. If you want large disk support you will need v3.4.805. Your bios should support it with out any problem.

A 2000 will auto format and install the OS from flashram. Look at the disks under the utility section of the admin. See how the drives are setup. It's possiable that it retained a raid from the original setup. You will need to change to JBOD. Then enter "co de format 10000 /reinit" from debug (http://snapIPaddress/config/debug). Where 10000 is the front drive.

jrhtyler
05-03-2006, 11:38 AM
I have a Snap Server 4000 running OS version 3.1.603. I would like to upgrade my drives to four 250gb. I would greatly appreciate it if someone could e-mail OS version 3.4.805. Thanks for your help!

jrhtyler@yahoo.com

blue68f100
05-03-2006, 12:06 PM
You will also need to up the ram, to a min of 128meg.

tc
05-03-2006, 02:55 PM
Thanks for the help:

Progress update:
Full access to the box now, snap has been reset and is reporting my 250gig drive a a 30gig. I think I need the sup update.

It is a little easier now have the unit on the correct ip range..

TC

snapper101
05-05-2006, 03:45 PM
I just talked to Adaptec Customer Service and they said they will post Snap OS 3.4.805 on the website Monday. I have a Meridian Snap 2000 system that I have had running since 1999 and told them I need that OS and I will not pay for any 4.x updates since the 3.4.805 was free and I was given no notification of end-of-life!

Since I believe this will still not happen, could anyone send me 3.4.805? I want to upgrade my original 16GB drives to 200GB (my serial # is above 47000).

Thanks!

abrenner
05-06-2006, 07:36 PM
Me too :D. I just bought a Snap Server 1000, with a very noisy 40GB drive. I'd like to replace it with a quiet 160GB, so I need to upgrade to 3.4.805. The box currently has v3.1.618.

blue68f100
05-06-2006, 09:21 PM
Will the 1000 format and copy the OS to the drive with out any intervention?

If not you will need to copy the boot tracks from the 40 to the 160. You will then get 130gig.

abrenner
05-07-2006, 12:52 PM
I had to dd per the wiki instructions, but the file system created was the same size as was on the 40GB drive, not 130GB as expected.

blue68f100
05-07-2006, 01:59 PM
You need to send "co de format 10000 /reinit" from debug to correct the mbr table.

thefighter
05-09-2006, 04:36 AM
i need a copy of 3.4.805

snapserver 2000
Bios 2.0.282
hw 2.0.0
Current os 3.4.790
can anyone send via email tamerhessen@gmail.com

kevnich2
05-10-2006, 09:41 AM
Can someone please direct me to the location of SnapOS 3.4.805, I am in need of this for my snap server 2000. Thanks!

blue68f100
05-10-2006, 03:30 PM
Check you BIOS version if you are not at v2 you may not have LBA48 support.

kevnich2
05-11-2006, 09:10 AM
Yes, it is V2

kevnich2
05-11-2006, 09:44 AM
Also, how do you tell by the serial number on the unit if it's v1 or v2 of the hardware??

blue68f100
05-12-2006, 12:13 PM
There was a mfg change arout the 28k SN. If you look throught the forum most of the 2000 problems are related to sn <28k.

kevnich2
05-12-2006, 12:31 PM
My serial number is above 50k so I'm ok there. Where can I get the newer firmware (3.4.805) for this unit, can someone email it to me?

blue68f100
05-12-2006, 12:56 PM
Verify your bios is a v2, and every thing will work.

xferboy
05-15-2006, 11:42 AM
Hello, I am trying to upgrade our Snap M4100 to from 100Gb drives to 300Gb drives. Here is my infor:

Model Software Hardware Serial# BIOS
4000 series 3.1.618 (US) 2.2.1 554920 2.4.437

It appears I need at least 3.4.803 from reading this forum, but I can't find an OS upgrade anywhere on Adaptec's site. Could someone provide me with the OS upgrade? Thanks.

blue68f100
05-15-2006, 12:11 PM
4100 has a max limit of 137gig.
You can up to 120gig or 160gig and loose the over run.

xferboy
05-15-2006, 12:21 PM
What is it about the 4100 that makes it impossible to upgrade? The device itself says "4000 series". I realize that I'm new to this particular upgrade, but maybe there's a possibility that the OS upgrade would work for me?

EDIT: I would really like to try the os upgrade. Could somone generous email me at xferboyx@gmail.com with the os? Thanks very much.

blue68f100
05-15-2006, 03:15 PM
The 4100 has seperate raid controllers. There is a bug in these promise controller chips. SnapAppliance elected not to release a patch to the firmware to correct this. So there is no way to get support for LBA48bit addressing. May users have tried, over 3-5 yrs now, with no luck. You will be just spinning your wheels. Just face the fact.

The flashram for which the firmware and OS is stored is soldered in place.

PaulM1234
05-22-2006, 04:25 PM
Hi there,

I`ve just acquired a Snap 4000. I propose to buy (assuming no-one tells me it won`t work) 4 x Seagate 400GB drives and whack `em in. From reading the forum pages, I believe all I need is more ram (already got it), and a copy of Snap OS 3.4.805. I`m unable to find the sup file anywhere - could I prevail upon someone for a copy?

Cheers,

Paul

blue68f100
05-22-2006, 05:11 PM
No one has tried that large of HD yet, in a 4000. Max was 250-300gig. Since it uses software raid it should work.

Phoenix32
05-25-2006, 01:41 PM
xferboy has just hit on an interesting question for me in a round about way. I also have a "supposed" Quantum 4100 (does not say 4100 on it anywhere), but my Snap Server reports itself as a

"4000 series"
Software 3.4.772
Hardware 2.0.1
Serial 305852
BIOS 2.0.282.
Model Number is 70700042-004

A search on the internet reveals nothing for that model number, but all other models with the 70700042 prefix appear to be 4000's, not 4100's. I have looked at various circuit board pictures and units and all the 4000's appear to be 2U and the 4100's are 1U. My unit is 2U and the circuit board appears to be a 4000 circuit board from pictures I have seen. Is there a way to know for sure? Does anyone know what the Quantum 70700042-004 model number is for sure? Do the 4100's report themselves as "4000 series"? Is it possible both xferboy and I have 4000's instead of 4100's?

If so, it is my understanding that software 3.4.805 is required to go above the 137GB limit (on a 4000 that is, not a 4100). If this unit and xferboy's unit are 4000's instead of 4100's, where the sam heck can I/we get my hands on 3.4.805 to replace my 3.4.772?

phoenix32@charter.net

re3dyb0y
05-25-2006, 03:21 PM
Is sam heck me?

I'll send you an email

re3dyb0y
05-25-2006, 03:22 PM
It may have had its bios unlocked and relocked as a 4100....

But that is really strange

jontz
05-25-2006, 03:38 PM
Yes, the 4100's report themselves as a 4000 series. If it is 1U, then it is a 4100, if it is 2U, then it is a 4000. There weren't any 2U versions of the 4100 and vice versa.

blue68f100
05-25-2006, 04:27 PM
If you have two ide controllers (M/S or CS) then its a 4000. The 4100 has 4 seperate ide controllers.

As for as the OS know is the number of drives( 1,2,4,12). My 2200 reports as a 2000.

evilwraith
05-25-2006, 05:24 PM
I have a Snap 4100 running 3.4.770, 2.4.437 BIOS, Hardware rev 2.2.1. I too am looking for these magical updates that make the Snap happier with modern operating systems. Can anyone provide a clue?

blue68f100
05-25-2006, 05:57 PM
The 4100 has OS stored in Flashram. It's a headless computer with limited hardware (cpu, ram, hd controllers and nic). No one has tried to load a different OS. There is no way to do it, with out having the developers test hardware and software. The flashram is soldered in place, so it can't be easly replaced. The Snap OS originated from the FreeBSD, unix flavor. We would be happy to figure away to get LBA48Bit support (hd >137gig). Which would require a BIOS upgrade to fix the raid controller firmware, which SnapAppliance will not do.

Unless you require MS 2003 AD, there is not a whole lot of options.

The price of these units keep coming down, making them attractive for home users.

Phoenix32
05-25-2006, 08:47 PM
Is sam heck me?

I'll send you an email



Yes, and Thank you.... :D


Now for another OS question (while the Wiki is down). Other than for MS Active Directory (which I will need to do in about 4 months), is there ANY advantage to OS 4.xx.xx? If so, which version is best?

And, will the same 3.4.805 for a Snap 4000 work on a Snap 1000?

Phoenix32
05-25-2006, 08:50 PM
Yes, the 4100's report themselves as a 4000 series. If it is 1U, then it is a 4100, if it is 2U, then it is a 4000. There weren't any 2U versions of the 4100 and vice versa.



Any Idea why that Quantum Model Number does not come up on a Google search?

(70700042-004)

Phoenix32
05-25-2006, 08:53 PM
If you have two ide controllers (M/S or CS) then its a 4000. The 4100 has 4 seperate ide controllers.



Mine must be a 4000 then. It is 2U and has 2 IDE connectors, not 4. Set up as Cable Select I think by the looks of the cables (rainbow with slots cut in them), but I dunno, it came with no drives...

jontz
05-25-2006, 09:56 PM
Any Idea why that Quantum Model Number does not come up on a Google search?

(70700042-004)
If you drop the -004 off of the end it does come up in google, although there isn't a link to a product page or anything. The -00x seems to just be the revision number of the unit. Evidentally Adaptec doesn't have anything on their website that references the 4000 series by model number, only by product name.

blue68f100
05-25-2006, 10:10 PM
Here is some more artifacts on the 4000's:

Models -002 were set as M/S = 40 connector
Models -003 and greater were CS and a 80 connector

Other than AD no other advantage for v4 since 3.4.805 supports HD >137gig.

re3dyb0y
05-26-2006, 04:25 AM
Yes, and Thank you.... :D


Now for another OS question (while the Wiki is down). Other than for MS Active Directory (which I will need to do in about 4 months), is there ANY advantage to OS 4.xx.xx? If so, which version is best?

And, will the same 3.4.805 for a Snap 4000 work on a Snap 1000?


It depends what MS active directory you using

If it is a Windows Server 2003, you will need OS v4, otherwise v3 is fine.

IF you are using 2003, you will need .860, as it implements security fix from MS (If the wiki was up, i could tell you what), but you will have installed it, so you will problbly need 4.0.860

Phoenix32
05-26-2006, 03:28 PM
It depends what MS active directory you using

If it is a Windows Server 2003, you will need OS v4, otherwise v3 is fine.

IF you are using 2003, you will need .860, as it implements security fix from MS (If the wiki was up, i could tell you what), but you will have installed it, so you will problbly need 4.0.860



Crap! :(

Guess which OS we will be using? Yep, you guessed it, Win 2003 Server... Guess I will be shopping around for whatever v4.x OS I will need.

blue68f100
05-26-2006, 04:10 PM
The 4x00 runs fine with 4.0.860 if you have a min of 128meg, as normal more is better.

Phoenix32
05-26-2006, 07:01 PM
The 4x00 runs fine with 4.0.860 if you have a min of 128meg, as normal more is better.



It came with 64meg in it, I changed it to a 128meg, and as soon as I find it, I have a 256meg I will be putting in. Now all I have to do is find the 4.0.860 (or a version I can upgrade with the adaptec download).

Curious, why does the 4.0.860 need the extra memory that 3.x.x doesn't?


BTW, have I said thank you to all you Snap Guru guys and gals? If not, Thank you, I am glad to see people willing to help others these days.

blue68f100
05-27-2006, 10:45 AM
With the extra demons that are required for MS AD and the large disk require a little extra ram inorder to run smoothly.

Phoenix32
05-27-2006, 12:38 PM
With the extra demons that are required for MS AD and the large disk require a little extra ram inorder to run smoothly.



Makes sense to me. Besides, it has the letters MS attached, that always means more memory, more processor, and more crashes as a bonus. ;)

jim_trethewey
05-28-2006, 01:33 AM
At the risk of saying "me too!"....

My Snap 4100 is serial # 500104, software 2.4.437, hardware 2.2.1, firmware 2.4.437. When I try to use Snap! Assist or the OSUpdate command-line tool to upgrade it to 4.0.860 (Snap_4_x.sup), I get the message "this file is not a valid upgrade for your server." Is there an upgrade path for my server, or is it just too old? Might it be possible to upgrade from 2.4.437 to an intermediate version line 3.4.805, and then go up to 4.0.860 from there?

I have a second 4100 (#570764) that upgraded from 4.0.854 to 4.0.860 with no hassle (so I have some confidence that I know how to do the "easy ones").

I have a Snap 4100 running 3.4.770, 2.4.437 BIOS, Hardware rev 2.2.1. I too am looking for these magical updates that make the Snap happier with modern operating systems. Can anyone provide a clue?

Phoenix32
05-28-2006, 02:10 AM
At the risk of saying "me too!"....

My Snap 4100 is serial # 500104, software 2.4.437, hardware 2.2.1, firmware 2.4.437. When I try to use Snap! Assist or the OSUpdate command-line tool to upgrade it to 4.0.860 (Snap_4_x.sup), I get the message "this file is not a valid upgrade for your server." Is there an upgrade path for my server, or is it just too old? Might it be possible to upgrade from 2.4.437 to an intermediate version line 3.4.805, and then go up to 4.0.860 from there?

I have a second 4100 (#570764) that upgraded from 4.0.854 to 4.0.860 with no hassle (so I have some confidence that I know how to do the "easy ones").



The 4.0.860 is an update patch, not a full OS. You need to have a 4.x.x already on the Snap Server to use the 4.0.860 Patch, which is why your 4100 had no problems using the update.

OS 3.4.805 is probably all you need, unless you need to use MS Active Directory. In which case, you need 4.0.860 for the MS AD.


FYI, I am not a Snap expert. I am just passing on the help that was recently given to me. Experts please correct me here if I have steered him incorrectly.

blue68f100
05-28-2006, 07:44 AM
The 4.0.854 is a full version, use it, then move up to the 4.0.860

Unsnapped
05-31-2006, 05:15 PM
I need 3.4.805 as well. I've been running into problems with 3.2.671 and have no problems on 3.4.803, so I'm hoping 3.4.805 will fix them.

Can someone please email me the SUP file?

blue68f100
05-31-2006, 06:53 PM
What kind of problems are you having?

803 to 805 has no bug fixes, it added hardware support.

Give me your snap vitals, Model, HW, BIOS versions. This info can be found by clicking on the SnapAppliance Logo on the admin page.

DIRT5150
06-05-2006, 06:05 PM
Where can I get a copy of the 3.4.805 OS? I heard it was Free to upgrade to it correct? I can give Serial number and all that if needed would just like to upgrade to new OS on Snapserver 2000. Considering Adaptec Takeover I cant find OS upgrade anywhere on there site.

blue68f100
06-05-2006, 07:54 PM
Are you sure yours model is upgradeable.

Click on the SnapAppliance Logo from the admin page and post results.

V1 2000 have problem with hd >137gig, LBA48 bit support NOT.

adamburrett
06-06-2006, 05:37 AM
hi,
I've got a dell 705n NAS,
And I would like to upgrade the disks,

can someone point me to the location of the 3.4.8xx updates,

my email is :
adam.burrett@ultratec.co.uk

Thanks very much (in advance)

Adam

DIRT5150
06-06-2006, 10:28 AM
Where can I get a copy of the 3.4.805 OS? I heard it was Free to upgrade to it correct? I can give Serial number and all that if needed would just like to upgrade to new OS on Snapserver 2000. Considering Adaptec Takeover I cant find OS upgrade anywhere on there site.

Again I would like to know where to get OS version 3.4.805? If anyone could help it would be greatly appreciated.

Snap Server = 2000
Software 2.3.417
HArdware 2.0.0
Serial # 46164
BIOS 2.0.282

email dirt5150@socal.rr.com

Thanks

blue68f100
06-06-2006, 12:35 PM
You have a v2 2000, which has the DIMM memory. And is upgradeable to large disk with out any problem.

end3rtm
06-07-2006, 11:35 AM
I'm so glad I found this forum. I've been bugging Adaptec for such a long time trying to get the latest firmware and I just can't get through to anybody who knows what they are doing over there....

I have 3 questions / problems:

1. I need to update the firmware to something that'll support bigger HD than 130GB. I think from looking at the forum, it's at least 3.4.805? Can someone PLEASE email me whichever version that will work with the big drives? I tried 2 300GB drives and it's coming out as something around 130GB... If you can send me the firmware, I'd be very greatful.

This is my Hardware settings:
Model: 2000 series
Software: 3.4.772
Hardware: 2.0.0
Server: 34999
BIOS: 2.0.252


2. Is there a clock battery in this thing? No matter what I do to make the IP address static, it keeps on reverting back to Dynamic. Have you guys seen this before?

3. What type of memory do I need to upgrade the unit? I've looked around the Wiki and the forum and bit and I couldn't see it... Is it a PC100 DIMM? Or something lot older?


ANY HELP WOULD BE GREATLY APPRECIATED~!

Thank you.

blue68f100
06-07-2006, 01:57 PM
You have a v2 2000 which uses a single DIMM's chip. PC 100 will work, the spec is actually PC66 is all that is required.

The 2000v2 has a battery, think is a std CR2032, will need to check when you open it up.

Actually you are needing to upgrade the OS, The firmware covers the bios hardware, which has only been one release for the v1 2000.

duane
06-11-2006, 03:51 PM
Hi - I'm looking for this update as well (3.4.805) or higher. I have a SNAP 4000 and 4100 w/ software: 3.4.722 and would like to install 500GB drives in the 4000, and the largest possible in the 4100.

Could anyone who has this update please let me know. I would also like to know any thoughts on hard drive types that will work.

Thanks very much.

Cheers,
Duane

blue68f100
06-11-2006, 04:03 PM
The 4000 has a problem with what apears to be 4 platter HD, pulling to much current on startup and shutting down. Which limits the drive size to 250-300 gig. There is a thread running on this.

The 4100 does not support LBA48bit, so no hd >137gig.

re3dyb0y
06-12-2006, 04:35 AM
Re this power supply issue. Has no-one thought about using a 2nd small PSU for the hard drives...

I know it would make it more independant

spamman
06-12-2006, 11:45 AM
Would very much appreciate it if someone could help me aquire updated firmware 3.4.805 or 4.x so I can upgrade the HDD of my snap.

Mail me at spamman@gmail.com

Thanks

re3dyb0y
06-12-2006, 01:52 PM
Would very much appreciate it if someone could help me aquire updated firmware 3.4.805 or 4.x so I can upgrade the HDD of my snap.

Mail me at spamman@gmail.com

Thanks

What snap server do you have?

orcuttr
06-12-2006, 01:54 PM
Would very much appreciate it if someone could help me aquire updated firmware 3.4.805 or 4.x so I can upgrade the HDD of my snap.

orcuttr@hotmail.com

Thansk

R

spamman
06-12-2006, 02:38 PM
It is an 1100 model

cianwill
06-12-2006, 06:55 PM
Hello,

I too am looking for 3.4.805. If somone would kindly email me the file to cianwill@express56.com

I have an M4100

Software Hardware Serial# BIOS
2.4.437 (US) 2.2.1 513621 2.4.437

I realize that the limit is 137Gig but I am running 2003 AD

Thanks in advance!

Ian

blue68f100
06-12-2006, 09:31 PM
V3 want do you any good, you need to go to v4.0.860 for 2003 AD support. There is a work around on the wiki section.

cianwill
06-13-2006, 01:50 PM
Well in that case, I need 4.0. Can I upgrade straight from 2.4 to 4.0? I have downloaded some files from Dell but when I try the upgrade I get errors. :mad:
So, could someone send me the .sup files?

Thanks,

Ian

flaming_wookie
06-19-2006, 01:22 PM
Greetings,

I've got a Snap Server 2000 (HW revision 2) running SnapOS 3.0.0 and understand that 3.4.805 is the last free software update. Could someone help me acquire the .sup file(s) and the Assist program needed to update the software? (see my procooling profile for email contact info)

The Snap 2000 running 3.0.0 works with my Windows 2000 box, but whenever I try to use Samba to connect to the Snap from my MacBook, the Snap freaks out, becomes unresponsive (won't even respond to ping), and I end up turning it off and then on again. I am hoping that the updated software will allow the Snap to be usable as a Windows share from a Mac.

Thanks

Wook

Parity Error
06-19-2006, 01:39 PM
Is there a summary somewhere of what OS versions get you what?

tbear334
06-19-2006, 04:04 PM
I have several Snap 1100s that i would like to upgrade to 3.4.805. Would someone please send me the file at tbear334@yahoo.com?

Thanks for your help.

- Mark

blue68f100
06-19-2006, 04:11 PM
Flaming Wookie:


The Snap 2000 running 3.0.0 works with my Windows 2000 box, but whenever I try to use Samba to connect to the Snap from my MacBook, the Snap freaks out, becomes unresponsive (won't even respond to ping), and I end up turning it off and then on again. I am hoping that the updated software will allow the Snap to be usable as a Windows share from a Mac.


Snap only supports APF 2.0 max 30 chr file name. May be wrong on the exact chrs.

Remember a lot of file name and chr used in Apples are not allowed in the PC world. May want to check your user name and computer names are supported.

flaming_wookie
06-19-2006, 06:20 PM
Thanks for the note Blue.

I did try connecting to the Snap using APF, but was unsuccessful. I did some searching and apparently MacOS 10.4 (Tiger) dropped compatibility for some older AppleTalk/APF protocols. I just want to use it as a Windows share with Samba, connecting with

smb://<machine_name>

but whenever I try to connect to the drive, the system light starts flashing very rapidly, and I can no longer connect to the box (web, ping, etc. all fail) and have to reset it.

Cheers,

Wook

blue68f100
06-20-2006, 07:39 AM
If you have the apple flag turned on in the setup, and that didn't help. Apple will read the UFS. Make sure its on. Just access the snap with out any special syn text. My OSX skill are a little low. I only have 3 cients that have the latest OS. With the older OS v8.6-9, I would just use finder and enter the IP addess of the snap. Have it save the settings (alias). It worked with out a problem. And I did that with my brothers 21" PowerBook (OSX).

The light flashing rapidly is a PANIC ALARM, meaning the unit is have a major problem, these are not good. Make sure the cooling fan is working. Open up and reseat the ram and the cpu.

jontz
06-20-2006, 01:26 PM
but whenever I try to connect to the drive, the system light starts flashing very rapidly, and I can no longer connect to the box (web, ping, etc. all fail) and have to reset it.

Cheers,

Wook

Just to clarify, this happens any time you try and access the drive or just when you access it with SMB? For example, if you access it through an IBM machine via a share it works fine.

flaming_wookie
06-20-2006, 01:47 PM
Just to clarify, this happens any time you try and access the drive or just when you access it with SMB? For example, if you access it through an IBM machine via a share it works fine.

This is correct: I can connect to the Snap 2000 using a Windows 2000 machine, connecting via SMB and things work fine. As soon as I try to connect via SMB using the MacBook, the Snap server locks up.

blue68f100
06-20-2006, 01:54 PM
You do not need to use smb:// to access the snap. This run transperent, provided you have started it in the admin options. Try access use http://ipaddress or Servername just like a pc.

I curently have a old mac PM7500 running OS 9.1 and has had no problems. I have also used it in the past with a powerbook running 10.3 that my brother owns.

Note: On version <4 any changes to users and or options require a reboot for them to take.

flaming_wookie
06-21-2006, 09:16 AM
On MacOS X, if you are going to mount the remote drive, my experience is that smb:// is required before the IP address in order to successfully mount the share.

I can access the web interface from my MacBook, using http://machine_ip as suggested, although that isn't all that helpful when it comes to transferring large numbers of files. Something like SMB is much more useful.

However, I did notice something interesting this morning: I tried connecting to the Snap 2000 with my wife's PowerBook (MacOS X 10.3.*)...and it connected just fine. I checked the version of smbclient (the software used by MacOS to connect to Windows shared drives) on her PowerBook and it was the same as the version on my MacBook (which runs MacOS X 10.4.*). I'm thinking this problem could be a Samba config problem on my MacBook where the MacBook is trying to use stronger authentication...I'll have a look at the smb config files tonight.

Does any one else have any thoughts about what may be causing this problem?

blue68f100
06-21-2006, 09:41 AM
The Snap is only using APF v2.0 not the latest 3 if thats of any use.

Does the snap showup when using the std finder?

Are you sure you have All of the networking services turned on?

flaming_wookie
06-23-2006, 12:32 PM
The Snap is only using APF v2.0 not the latest 3 if thats of any use.

Does the snap showup when using the std finder?

Are you sure you have All of the networking services turned on?

Yes, it does show up in the "Network" area in the Finder. But as soon as I try to authenticate my credentials against it, it goes into what was described earlier as "Panic Alarm", and I've noticed that when I restart the server it has to rebuild the mirror drive.

Note that this only happens using MacOS X 10.4.*. On 10.3, the same procedure works just fine.

Any thoughts?

jontz
06-23-2006, 01:38 PM
Yes, it does show up in the "Network" area in the Finder. But as soon as I try to authenticate my credentials against it, it goes into what was described earlier as "Panic Alarm", and I've noticed that when I restart the server it has to rebuild the mirror drive.

Note that this only happens using MacOS X 10.4.*. On 10.3, the same procedure works just fine.

Any thoughts?

I'd toss an email to apple and ask them about any differences between samba on versions 10.3 and 10.4. They might have an interesting answer for you. Just a thought.

blue68f100
06-23-2006, 02:14 PM
Activate the UFS with in the Snap, then see if the apple can connect via IP. Will need to reboot to clear up cache and load cleanly.

There is no way you need to use the smb/ cmd to access the snap. You most have something out of wack. Under Network Settings, send or post your "view network settings" results for me.

flaming_wookie
06-23-2006, 05:40 PM
Here's what I have in the settings:

TCP/IP
Server IP Address 10.0.1.202
Subnet Mask 255.255.255.0
Default Gateway 10.0.1.1
WINS IP Address (None)


Microsoft Networking
Enable Microsoft Networking Yes
Enable NetBIOS over: TCP/IP and NetBEUI
Workgroup or Domain Workgroup
Workgroup/Domain Name WORKGROUP


Advanced Microsoft Networking
Enable Master Browser Yes
Enable Opportunistic Locking Yes
Enable NT SMBs No
WINS Scope (None)
Server Comment (None)


Novell Networking
Enable Novell Networking No


Apple Networking
Enable Apple Networking No


UNIX NFS
Enable NFS Yes


Web
Enable Web Services for All Users Yes

I assume that by "UFS" you mean the Unix NFS filesystem support. I have had that enabled since the beginning.

Wook

blue68f100
06-23-2006, 05:46 PM
How come you have the apple networking turned off ???
and NT SMB's off.

You are using apples.......

yes on NFS.

I would change the "Workgroup" to match your current Group.

ssli
06-29-2006, 12:18 AM
Does anyone have SnapOS v3.4.805 or v4.x?
Any help would be greatly appreciated. ssli125@gmail.com

blue68f100
06-29-2006, 07:40 AM
ssli, what are you working on ?

ssli
06-29-2006, 09:40 PM
ssli, what are you working on ?
I have SNAP2000 v3.4.803, BIOS2.xx, Hardware 2.xx

Phoenix32
06-30-2006, 01:41 PM
I have SNAP2000 v3.4.803, BIOS2.xx, Hardware 2.xx



I could be wrong, but I think he wanted to know what you were doing that you maybe need v4 OS instead of v3 OS or vice versa.

dreamignition
07-02-2006, 01:26 AM
Hi:

Could someone e-mail me 3.4.805? I have a 2000 and want to expand the drives beyond the 2x20GB that it came with. If it is available from someone, it would be great if the .SUP could be e-mailed to dreamignition@gmail.com

THANK YOU!

blue68f100
07-02-2006, 07:45 AM
Some early models want upgrade. Post your 2000 vitals.

alainm
07-05-2006, 05:48 PM
Ijust bought a 160gig HD and would like to be able to use all of it but my Snap 1000 only see 132, from what i read i am to late in requesting Quantum to give me the free upgrade, if in any way it could find it's way in to my email box it would be great
alainm@techie.com

Model Software Hardware Server # BIOS
1000 series 3.4.772 (US) 2.0.2 167xxx 3.4.758

jshatsoff
07-05-2006, 08:57 PM
How big are the upgrade files...looking for 3.4.805


Model 2000 series
Software 3.4.772 (US)
Hardware 2.0.0
Server # 50498
BIOS 2.0.282

re3dyb0y
07-07-2006, 08:03 AM
Ijust bought a 160gig HD and would like to be able to use all of it but my Snap 1000 only see 132, from what i read i am to late in requesting Quantum to give me the free upgrade, if in any way it could find it's way in to my email box it would be great
alainm@techie.com

Model Software Hardware Server # BIOS
1000 series 3.4.772 (US) 2.0.2 167xxx 3.4.758

Quantum aint owned the snap server part for a while.

hugo2000
07-08-2006, 05:41 PM
Well half a week of working on my Snap 2000 still hasn't resulted in a bigger HD. I started with 2x6GB and wanted to at least swap in a Hitachi 40GB drive. First PcConnection sent me an ATA 133 drive, which was listed as 100 on their site. So I had to download the Hitachi HD utility and reset it to 100.

Then I blew the Snap fuse - easily replaced at the local Radio Shack for their last pack of 2 amp fuses. I've now tried every combination of slave/master, one drive, both drives, left/right, up/now. The new drive still isn't recognized by the Snap OS.

So I'm down to the Snap OS. I have v 3.1.618 and bios 1.2.180. I'm figuring I need to upload to the mythical 3.4.803/805. Can some kind soul please let me know where I can obtain the correct .sup file or e-mail it to me n5 at mwpsoft.com.

I've read through all the upgrade postings here and unless I'm missing something. I don't know what else to try after doing the OS upgrade.

Any other help would be appreciated. I love my Snap and I'm not ready to replace it with something else.

Thanks.
Nigel

Snap 2000
Rebooted only 10 times since 1998 (normal use)
Only one crash

blue68f100
07-08-2006, 06:36 PM
You have a version 1 2000. It does not support LBA48bit. So the max will be < 137gig. V3 supports HD up to 137gig. This old unit only has a ATA66 interface, 40 conductor cable. It will not work with a EIDE interface.

To upgrade the HD's, config the unit for JBOD. Once complete, shutdown and install 2 new drives. The drives should be set M/S, with the master on the end of cable. The drives must be clean, NO UNIX file structure. Restart the unit. The Disk LED should stay on for some time. It takes 10 min for the system to copied from flashram to HD. After that time you should be able to connect and monitor the disk formating status.

As far as fuse blowing it was due to the RF shield at the drives power connectors. That is where I had the problem.

hugo2000
07-09-2006, 01:37 AM
You have a version 1 2000. It does not support LBA48bit. So the max will be < 137gig. V3 supports HD up to 137gig. This old unit only has a ATA66 interface, 40 conductor cable. It will not work with a EIDE interface.


Tried all of this. I only want to install a 40GB drive so the <137 problem shouldn't even be present. The cabling is all OK, and I've tried all manner of M/s combinations. I've also switched between 15 and 16 head settings. Good tip on ATA66, I'll reconnect the Hitachi utility and reset to that level. Fingers crossed.

I have been searching for my original v3 .sup and bios upgrade files. Can't find them. I located the DELL 3.4 versions, but I'm not going to try a non-OEM upgrade until I know I have the original Snap version to drop back to.

Thanks for the help, it's much appreciated.

Nigel

blue68f100
07-09-2006, 08:02 AM
Generally Hatichi dirves have never been a problem. Try resetting the drives back to default. While you have it connected to the pc, zero out the MBR table.

You can use dd to copy the old drive to the new. Only need the first 25 meg of the drive. Instructions are in the wiki section of the forum.

If things are not working correctly yo do not want to attempt a OS upgrade.

pjfan69
07-09-2006, 03:49 PM
I just acquired a Snap Server 4000 and I want to upgrade the drives from the original 4x30gb hard drives to 4x250gb hard drives. Here is the info from it

Software : 2.3.417
Hardware : 2.0.1
Bios : 2.0.282

Can the drives in it be upgraded? I know I will need to upgrade the Snap OS to get the 48bit LBA support, but I can't make heads or tails of finding the files on the snap website. Could someone possibly email me the files and some reference on how to do the upgrades if its even possible? My email address is
zakosekjohn@gmail.com

Thanks!

hugo2000
07-09-2006, 10:42 PM
Generally Hatichi dirves have never been a problem. Try resetting the drives back to default. While you have it connected to the pc, zero out the MBR table. You can use dd to copy the old drive to the new. Only need the first 25 meg of the drive. Instructions are in the wiki section of the forum. If things are not working correctly yo do not want to attempt a OS upgrade.

In the end I gave up, I wasted too many days going through all the permutations of getting my Snap 2000 to upgrade. But it was a good opportunity to see inside my box, clean it out (wow, all that dust!) and check the fan out. I was very impressed with how good the components all look considering it is now over 8 years old!

I think in the end the biggest problem was that it was a version 1.1 piece of hardware. It still says Meridian on the casing ($1995 when I bought it.) The only thing I didn't attempt was to cap the hard drive to 32GB and see if the Bios suffered from the old 33.8gig limitation.

I still would like a copy of the latest 3.4 OS upgrade, and related Assist and Bios upgrades. If anyone can shoot them over to me it would be much appreciated.

Thanks again for your help.

Nigel (n5 at mwpsoft.com)

2000 series
OS: 3.1.618 (US)
Hardware: 1.1.0
Bios: 1.2.180

blue68f100
07-10-2006, 07:28 AM
These Ealry Snaps DO NOT LIKE EIDE DRIVES. Many have had a suscesfull upgrades, with no problem. Seagates and Hatichi drives have been of the least trouble. Once you get the flashram upgraded with v3, every thing works good.

Tlester
07-18-2006, 10:14 AM
Hi!

I just acquired a Snap Server M4100 with an older 3.4.7X version of the firmware. I understand that there is a 3.4.80X version .sup available. I would surely like to update my exisiting unit to the latest non-4.X version. Please email me at tim@lestercentral.com if you have a copy.

I have another existing Dell Powervault 705N with 3.4.803 on it, but I don't have the .sup file.

Thanks in advance,
Tim

GruNdeL
07-18-2006, 03:03 PM
Hey all! At the risk of sounding redundant, I'm looing for the SnapOS v3.4.805. Just acquired my 2000 and both drives are dead (actually they pretty much whine and knock loudly...) but I can access the management GUI with no problems. Removed the old drives and put in 2x 40GB and it works great. I would like to throw in some 200 or 300 GB drives but I distilled that the .803 would not detect >137. I found a bunch of great information but nowhere to download the update.

Thanks in advance if anyone's got it!


Model 2000 series
Software 3.4.803 (US)
Hardware 2.0.0
Server # 38250
BIOS 2.0.252

blue68f100
07-18-2006, 05:31 PM
Hi!

I just acquired a Snap Server M4100 with an older 3.4.7X version of the firmware. I understand that there is a 3.4.80X version .sup available. I would surely like to update my exisiting unit to the latest non-4.X version. Please email me at tim@lestercentral.com if you have a copy.

I have another existing Dell Powervault 705N with 3.4.803 on it, but I don't have the .sup file.

Thanks in advance,
Tim

I have heard from others that the 803 version is avaliable from Adaptec web site, the new owners of SnapAppliance.

Jilaman
07-18-2006, 09:22 PM
can someone send me the new version. 3.4.805. I got a 4100 second hand, having some file problems, and adaptec support says it is fixed in that version. mstiger@gmail.com Thanks in advance

re3dyb0y
07-19-2006, 03:18 AM
Hey all! At the risk of sounding redundant, I'm looing for the SnapOS v3.4.805. Just acquired my 2000 and both drives are dead (actually they pretty much whine and knock loudly...) but I can access the management GUI with no problems. Removed the old drives and put in 2x 40GB and it works great. I would like to throw in some 200 or 300 GB drives but I distilled that the .803 would not detect >137. I found a bunch of great information but nowhere to download the update.

Thanks in advance if anyone's got it!


Model 2000 series
Software 3.4.803 (US)
Hardware 2.0.0
Server # 38250
BIOS 2.0.252

It could also be a hrdware limitation, but i think the V2's are fine....

blue68f100
07-19-2006, 07:43 AM
Jilaman, What kind of problems are you having with the 4100. Because Snap never acknowledge that they have a 805 version. 805 only add LBA 48 support. Which does not apply to the 4100.

Jilaman
07-19-2006, 10:25 AM
I think it actually has come down to a BAD drive. I can do invidual disks, and all 4 run and format fine.. As soon as I go to create a RAID 5 Disk1 fails.


SO I think it is a bad drive.

blue68f100
07-19-2006, 10:37 AM
You can check disk 1 further with "co de fsck 10000 /fixfatal" cmd from debug.If this does not correct the problem the drive will need to be replaced. Snap raids are picky when it come to drives. The replacemnet must be with in 2-3 % capacity of the original. And preferably the same MFG and model. Mixing mfg some time causes problems, due to head and disk configuration.

Run "co de info" from debug and post the results. That will give me all of the vitals.

You can also look in the log and see what is being reported.

Jilaman
07-19-2006, 05:13 PM
here is the output from "co de info"

After deleting the configuration. But when I create a new RAID 5 Config it fails.


07/19/2006 18:27:17 Command: co de info

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 31616 Private Mounted
Label:Private Contains system files only
Unique Id: 0x0A072C5A3F7CEDF5 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 97685504 Fixed

Logical Device: 1000E Position: 0 JBOD Size (KB): 32296 Free (KB): 31248 Private Mounted
Label:Private Contains system files only
Unique Id: 0x3E8F360879E774B0 Mount: /pri2 Index: 13 Order: 1
Partition: 1000E Physical: 1000F FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 1000F Drive Slot: 1 IDE Size (KB): 134217216 Fixed

Logical Device: 10000 Position: 1 JBOD Size (KB): 97028936 Free (KB): 0 Public Unmounted
Label:Drive1 Single disk
Unique Id: 0x0A072C5A3F7CEDF5 Mount: /0 Index: 0 Order: 255
Partition: 10000 Physical: 10007 FS Size (KB): 97028936 Starting Blk: 81943 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 97685504 Fixed

Logical Device: 10008 Position: 2 JBOD Size (KB): 95702088 Free (KB): 95605992 Public Mounted
Label:Drive2 Single disk
Unique Id: 0x3E8F360879E774B0 Mount: /1 Index: 1 Order: 2
Partition: 10008 Physical: 1000F FS Size (KB): 97028936 Starting Blk: 88472 Public
Physical: 1000F Drive Slot: 1 IDE Size (KB): 134217216 Fixed

Logical Device: 10010 Position: 3 JBOD Size (KB): 95702088 Free (KB): 95606112 Public Mounted
Label:Drive3 Single disk
Unique Id: 0x45DDCAC8642C344D Mount: /2 Index: 2 Order: 3
Partition: 10010 Physical: 10017 FS Size (KB): 97028936 Starting Blk: 88472 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 134217216 Fixed

Logical Device: 10018 Position: 4 JBOD Size (KB): 95702088 Free (KB): 95606112 Public Mounted
Label:Drive4 Single Disk
Unique Id: 0x2B57F6F71C16E85C Mount: /3 Index: 3 Order: 4
Partition: 10018 Physical: 1001F FS Size (KB): 97028936 Starting Blk: 65640 Public
Physical: 1001F Drive Slot: 3 IDE Size (KB): 97685504 Fixed

blue68f100
07-19-2006, 07:08 PM
By looking at this, it apears you have 2 different size drives. Drives 1 and 4 are ~100 gigs, where 2 & 3 are > 137 gig. Opening the unit up will confirm. If I had to guess, drives 2 & 3 are the newer drives (larger). Try to match the capacity of these. Depending on the mfg, some have utilities where you can adjust the capacity so they match. Some users have found it was cheaper to buy higher capacity (>137) than 120 gigs. Knowing that the capacity will be capped at ~137gig.

HD capacity is rapidly changing. If you plan on using this for criticle data, purchase a spare or 2. As you know when you loose a drive in a raid 5 set the data is not lost (normaly), but can not be accesed till the missing member is replaced and the set re-built.

rpmurray
07-20-2006, 10:07 AM
Kinda interesting that Drive 1 (drive slot 0) shows as unmounted and having Free (KB) 0. This could have something to do with RAID 5 failing. Have you tried reformatting drive 1? If this is a drive you've replaced, could you give specifics on make and model (of all the drives)?

It really looks like drive 1 has failed, do you have any others with the same or higher capacity that you could replace it with?

geewiz45
07-20-2006, 10:08 AM
I've scoured this forum and the internet looking for Snap_OS 3.4.805 and while it apparently existed at some point, it's apparently turned into some sort of mythical beast like Bigfoot and walked off into the forest, never to be seen again.

I've got a Snap 4100 that I'd like to upgrade with some 250GB drives. If anyone has the 3.4.805 OS, I would certainly appreciate hearing from them and perhaps getting a copy.

Mucho thanks in advance...

rpmurray
07-20-2006, 10:12 AM
I've got a Snap 4100 that I'd like to upgrade with some 250GB drives. If anyone has the 3.4.805 OS, I would certainly appreciate hearing from them and perhaps getting a copy.

Sorry, you'll be able to use the drives, but they'll format at 137GB due to hardware limitations in the 4100. So whatever version of the OS you have right now should work with them.

geewiz45
07-20-2006, 01:31 PM
Dang....My first post and I already screwed up. I've got a 4000, not a 4100. According to the "Succesful Upgrades" page, this is possible??

http://wiki.procooling.com/index.php/List_Of_Snap_Server_Hard_Drive_Upgrades

Again, thanks in advance.

re3dyb0y
07-20-2006, 01:53 PM
Yup

You'd be right :D

well, depending on hard drive

geewiz45
07-20-2006, 03:10 PM
Depending on the HD? I've got 4 250GB Maxtor MaXline III's in the chassis right now. I haven't seen anything, anywhere indicating that the type of HD makes a difference only that the OS must be 3.4.805. If that's not the case, I'd appreciate it if you'd clarify that for me. Otherwise, I've got a Snap server with 4 250GB drives pretending to be 137GB.

If you have any idea about places I could get the OS, I'd appreciate that too. Feel free to email.

Thanks,
Greg

blue68f100
07-20-2006, 03:24 PM
Dang....My first post and I already screwed up. I've got a 4000, not a 4100. According to the "Succesful Upgrades" page, this is possible??

http://wiki.procooling.com/index.php/List_Of_Snap_Server_Hard_Drive_Upgrades

Again, thanks in advance.
On the 4x00 models you have to go by what the Name plate says. Snap software reports all 4 drive units as a 4000.

jontz
07-20-2006, 05:49 PM
Dang....My first post and I already screwed up. I've got a 4000, not a 4100.

4000 is 2U tall, 4100 is 1U. Just want to make sure which one you have.

Phoenix32
07-20-2006, 06:01 PM
4000 is 2U tall, 4100 is 1U. Just want to make sure which one you have.



Yup Yup... -OR- He could post the model number... :doh:

If it is 70700042-0x then it is a 4000, if not, then it aint... ( x = 1 thru 4 )

geewiz45
07-20-2006, 08:34 PM
It's a 4000 alright. 2U tall and all.

I've also got 3 4100's that are working just dandy so I'm pretty sure of the identification although I didn't seem that way in my first post.

It's not in front of me at the moment but if you want the model number, I can get that too.

Phoenix32
07-21-2006, 04:31 AM
It's a 4000 alright. 2U tall and all.



Then the 3.4.805 should do the job for those 250GB drives (I have a 4000 with a 250GB drive and 3.4.805)...

geewiz45
07-21-2006, 09:54 AM
Hi Phoenix,
Thanks for the info on the 3.4.805 OS. Any chance you could help me find it?

Phoenix32
07-21-2006, 06:47 PM
Hi Phoenix,

Thanks for the info on the 3.4.805 OS. Any chance you could help me find it?



Sorry, Adaptec does not have it on their download section (at least that I could ever find)...

blue68f100
07-21-2006, 06:57 PM
It is done through a email tech request. But they may not release the 805 version. Snap never acknowledge that it existed.

brianc33
07-23-2006, 12:40 PM
So does anyone have a copy that can be emailed? I too just put a pair of Seagate 200 GB's in my 2000 only to find out I pretty much wasted my time without 805 to unlock the full cap.

Thanks

Brianc33

blue68f100
07-23-2006, 04:12 PM
What is your BIOS version?
If your BIOS and Hardware are not v2 it want be needed, LBA48 not supported on V1 2000.

To find it click on the SnapAppliance Logo from the admin page.

r33fourdoor
07-25-2006, 02:04 AM
Hi,

I recently inherited a Snap 2000 which I would like to upgrade for use on my existing network (Windows 2003 SBS). The unit is configured with a pair of 30Gb drives installed, which is pretty insignificant in todays terms.

After much frustration, I stumbled across this forum and for the first time, I fell that there may be some light at the end of this tunnel.

While googling, I noticed a guy who claims to have succesfully installed 2 x 300Gb drives in his Snap 2000. All of his Snap version numbers were identical to mine with the exeption of the software. He was using version 4.0.830

Does someone know how I could get hold of a copy of this SnapOS version (or better) together with some instructions on how to go about this?

Any help would be greatly appreciated.

Snap 2000

Software: 2.4.437
BIOS: 2.0.252
Hardware: 2.0.0

blue68f100
07-25-2006, 07:18 AM
Yhea, 30 giq is a little outdated for today, but it was huge in 1998 when these units were released. Just need to add another "0" to the disks.

You have a v2 hardware which means your 2000 will support large drives. BUt since this is a software raid unit, you will/should upgrade your ram to. You will need minimum of 128 meg of PC100 DIMM's installed. For some reason the larger drives need more cache, as well as v4 requiring more.

You said MS2003 Small Bussiness Server. Are you using MS2003 AD? This is the only advantage v4 brings to the table. Other wise upgrade to 3.4.805.

brianc33
07-25-2006, 08:03 AM
HW is 2.0.0 and BIOS is 2.0.282. That will support LBA48 with the right OS, right?

Thx.

Brianc33.

What is your BIOS version?
If your BIOS and Hardware are not v2 it want be needed, LBA48 not supported on V1 2000.

To find it click on the SnapAppliance Logo from the admin page.

r33fourdoor
07-25-2006, 08:50 AM
Yhea, 30 giq is a little outdated for today, but it was huge in 1998 when these units were released. Just need to add another "0" to the disks.

You have a v2 hardware which means your 2000 will support large drives. BUt since this is a software raid unit, you will/should upgrade your ram to. You will need minimum of 128 meg of PC100 DIMM's installed. For some reason the larger drives need more cache, as well as v4 requiring more.

You said MS2003 Small Bussiness Server. Are you using MS2003 AD? This is the only advantage v4 brings to the table. Other wise upgrade to 3.4.805.


Thanks so much for your input

Yes, I am using 2003 Active Directory, so being able to support this would be a definite bonus.

Upgrading the RAM shouldn't pose a problem, however you mentioned 128Mb as a minimum. What is the largest PC100 module the Snap 2000 will support?

Last, but not least, where could I obtain a copy of the v4 or 3.4.805 OS?

Looking forward to your response.

blue68f100
07-25-2006, 10:51 AM
The largest PC100 is 256meg. But the snap can be picky. If one doesn't work try another it got to do with the page size.

AD 2003, have to have the latest v4 to support it. There is a work around posted in the wiki section of procooling.

As for the OS we are not allowed to do that on this site. You may want to read the notice at the top of the threads.

Adaptec are the new owners of SnapAppliance, they have it but they are not a good company to do bussiness with. Lets say they are not friendly. They just wants to sell service contracts. Now if you already have a service contract I think you can get it a discount price.

boonlim
07-25-2006, 04:40 PM
I know this is old but could someone host a copy of the Snap OS 3.4.805 where we all could get hold of? If not, could you please email me a copy.

thanks

BL

blue68f100
07-25-2006, 07:02 PM
re3dyb0y someone stoled your sign.

likemagic
07-26-2006, 07:34 AM
I am looking for a copy of Snap OS 3.4.085 to update a:
2000 series
software 3.4.803 (US)
hardware 2.0.0
bios 2.0.282

currently has 2 x30gb that are full got 2x 160gb to fit

Geek_Ed
07-31-2006, 07:36 AM
OK, I hate to sound like a "me too!" kind of guy, so I have been searching (everywhere, mind you) for a couple of weeks for this infamous 3.4.805 upgrade for my v2 2000. It has got to be one of the best kept secrets on the internet :)

I had almost consider purchasing a damn support agreement from Adaptec to get v4, but 200 bucks to upgrade a device worth about $50 seems insane to me. (Note to self: Maybe I can take it to work, use it on the company network, and write-off the maintenance agreement cost as a business expense on my income tax!?!?)

Any help would be appreciated, want to get 48bit LBA support on this 2000 and possibly a 1000 I have.

likemagic
07-31-2006, 09:46 PM
I have all the software for 3.4.803 which allows upto 137Gb but have had no joy finding 805- even tried guessing the file name to download off the ftp server (ftp://ftp.adaptec.com/anon.adaptec/external_storage/snap/) but no luck

ramjet
07-31-2006, 11:44 PM
One more "me too" guy for the pile. Have a 12000 that I put larger hard drives in only to find 3.4.790 doesn't support over 137. Could use either 3.4.805 or 4.xx if some one can send it to me. I will fight with the Adaptec prirates later. Thanks

Geek_Ed
08-03-2006, 06:26 AM
Well guys, scratch me from the "me too" list, I broke down and bought a maintenance agreement. I listed a server I'm going to use at work, so I'm going to try and write it off on my taxes, but at least I have the full version of 4.0.860 now, and I acquired it legally.

Now if I can just keep myself from not using it on my other servers (LOL).

Snort
08-03-2006, 09:23 AM
Another me too.

I have a Snap 4000. Software 3.4.803 (US) Hardware 2.0.1 BIOS 2.0.282

Do I knock myself out to go to .805 or can I jump to 4.x? Can someone send me 4.x? I am massaging Google to find it with little luck.

I am going to upgrade the drives in the near future from the original 40gb ones to the 400 range.

Thanks!

blue68f100
08-03-2006, 11:07 AM
Either version will work. Recommend bumping the ram if you install larger drives and plan on use the JVM. It is PC100/133 DIMM chip, need a min of 128, recommend 256.

Phoenix32
08-03-2006, 02:40 PM
Another me too.

I have a Snap 4000. Software 3.4.803 (US) Hardware 2.0.1 BIOS 2.0.282

Do I knock myself out to go to .805 or can I jump to 4.x? Can someone send me 4.x? I am massaging Google to find it with little luck.

I am going to upgrade the drives in the near future from the original 40gb ones to the 400 range.

Thanks!



Unless you are gonna use MS AD, you don't need to go to 4.xx OS. Also, you may want to go read the other thread we have going about hard drives size and power requirements with the 4000.

Snort
08-04-2006, 08:06 AM
Thanks for the update. I'll stick with what I have (OS wise) and not make myself crazy.

Phoenix32
08-04-2006, 05:08 PM
Thanks for the update. I'll stick with what I have (OS wise) and not make myself crazy.



I would still upgrade to the 3.4.805 OS, but watch those drive sizes; I would hate to see you buy a bunch of expensive drives only to find it is too much for the power supply and/or hitting a sector limit barrier or something. Drop me an e-mail.

bobbler
08-05-2006, 02:18 PM
Hi there,
new user to the Snap here.

Just acquired a Snap 1000 box and having some problems recognising larger disks.
Is the 3.x software still available from anywhere? I understand 4.x costs some serious amount of money from what I can find.
I have just done an upgrade from the standard drive (big thanks to those who wrote up the Wiki articles) but it doesnt seem to want to play with my 160GB Samsung drive. Its working after a fashion but will only let me in to the debug screens.
This shows that the disk is around 136GB so I am thinking I have hit a limit somewhere.
The information from the info screens reads:
Hardware 3.1.1
Bios 2.1.364
OS 2.3.417

Any assistance greatly appreciated.

re3dyb0y
08-05-2006, 03:00 PM
Snap OS v4 was about $150 i believe when i bought it, or was it neaer $200

160GB you aint asking too much, and your hardware is new. V3 should do you :D

Check your email/pm

Geek_Ed
08-05-2006, 04:09 PM
It has been recently rumored that one can find full ver 4.0.860 at:

ftp://ftp. - wait, I can't post that, Joe will get in trouble.

DevaRoo
08-05-2006, 06:28 PM
OK here's another "me too" post :nod:
I've been trying to get the 3.4.805 update with no success anywhere, although I've seen it referred to about 200 times in this thread, I'm still no wiser as to how to actually get it.
Can someone please enlighten me, or better still send me a url/link/email with the file.
Thanks in advance, and BTW this is an excellent site for Snap server information and I appreciate the quality and depth of the content that's posted here.

dafanman
08-07-2006, 08:18 AM
Also interested in 3.4.805 or newer, I'm about to pickup a 4000 to play around with. mklukas@gmail.com :D these things look like great little machines.

dj245
08-14-2006, 08:35 AM
I also could use 3.4.805 or newer, I've got a 4000 that won't play nice with big drives, but this site is the greatest when it comes to information on these things

MuddWeiser
08-20-2006, 10:32 PM
me too. me too.

3.4.805 PLEASE!!!

drock
08-22-2006, 12:31 PM
Is there any chance that the OS for the 2200, is on the board rather than on the Hard Drives. I some how screwed up the hard drives on my new 2200 320 gb while trying to restore my older 2200 240 gb server. I mixed up the disks and apparently lost the OS, because my new server will not boot with either drive in Top position. How can I get this 2200 360 gb snap back up and running.

blue68f100
08-22-2006, 09:33 PM
NO !!!!

I hope you didn't have anything on them you needed. :bawling:

That seams to be a common problem with novice using dd. If you were to open my units up you would find that all are labled with date installed and position. I do it will all pc's. So if I have a drive problem I know pretty quick if it's in warranty.

Your only option would be to use a image file. Apparently you were not in RAID 1.

Do you know what version of the OS you were at?

At least one was 3.4.805 and greater to support 160gig drives.

It should be Mandatory for all multiple drive snaps to run be in redundcy, Raid 1 or 5.

ElderGeek
08-23-2006, 02:04 AM
I have been looking for the elusive 3.4.805 OS. I have a 4100 with 4 120gb seagate drives and would like to upgrade to 4 250gb seagates. My unit has software 3.4.803 hardware 2.2.1 and firmware 2.4.437. Would someone please email it to me or send a link.

ckmiller@ix.netcom.com

Thanks

Phoenix32
08-23-2006, 02:26 AM
I have been looking for the elusive 3.4.805 OS. I have a 4100 with 4 120gb seagate drives and would like to upgrade to 4 250gb seagates. My unit has software 3.4.803 hardware 2.2.1 and firmware 2.4.437. Would someone please email it to me or send a link.

ckmiller@ix.netcom.com

Thanks

Won't help. The 4100's are stuck at the 137GB barrier. :(

Murray
08-24-2006, 08:45 AM
Could anyone mail me the Snap OS 3.4.085 image, so I can install my repaired snap server 1100 again ? The harddisk failed and I cant resurrect it without the snap os image file.

Thanks.

mail to: mattijs@leliveld.nl

blue68f100
08-24-2006, 12:12 PM
There is no 3.4.085 image file. I think there is a 3.4.??? floating around.

The 1100 have been a little odd when it comes to reloading from img files. Some work with a 1000 img file. While others want a 2200 image file. So if you have another snap laying around. Try it it may work.

Phoenix32
08-24-2006, 01:38 PM
Ya know Dave, while you are at it with all these 1x00 models, I have one of those also. I spend so much time with my 4000 I do not pay much attention to my 1000. So, what can ya tell me about this beats (you know all the basic questions)?


Model ____ 1000 series
Software _ 3.4.805 (US)
Hardware _ 3.1.1
BIOS _____ 2.1.364


Thanks man... ;)