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Unread 06-30-2004, 08:56 PM   #14
Cooling Savant
Join Date: Jan 2004
Location: orlando FL
Posts: 147

I had a problem with a DD block I ordered from another independent site that was selling their stuff. DD worked with me to resolve it, eventually accepting the block as a return and sending me a more expensive GPU block as a replacement. I even got to choose the barb style and color. There were a couple of times that they didnt respond for a day or two to my emails which pissed me off at the time, but they did resolve my problem. I'm sure that dealing with all that email is time consuming so I dont fault them. Can you imagine how much of their email is spam alone?
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