You're implying that this isn't the professional world... It seems to me that we've got a collection of MFG's that come here from time to time. Ultimately, it seems to me that their comments here are of great effect to the WC world. Some places are good about it, and get some positive PR out of pro/forums, and some places make little disasters in which they prove themselves inferior. Procooling seems to generally be a more confrontational place which is how stuff happens everywhere. Would anything happen if everyone just sat around, "You're entitled to your opinion that silver can go below ambient under normal environmental conditions"? No. We'd all just sit around buying overprice, underperforming products in order to avoid offending some individual who knows nothing about that which they speak of. Criticism is the most useful thing ever (well, disatisfaction is pretty high up there) for the improving of products and quality of life and all, which doesn't seem to happen at a lot of forums.
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