View Single Post
Unread 12-05-2012, 03:17 AM   #3
Terry Kennedy
Cooling Neophyte
Terry Kennedy's Avatar
Join Date: Apr 2005
Location: NYC area
Posts: 51
Default Re: Seagate, warranty period, unknown.

Originally Posted by Phoenix32 View Post
While there may (or may not) be a standard base warranty for a given drive, tech support will need to know what batch the drive came from to know for sure on any given drive.
True. But Seagate does a miserable job of telling people what the warranty on retail drives is. This page says "Our warranty periods are 1 year, 2 years, 3 years or 5 years from the documented date of purchase, depending on the type of product and where it was purchased."

On the other hand, Western Digital has a list of every product family they sell, stating what the retail warranty period is for each.
Terry Kennedy is offline   Reply With Quote