WOW! Adaptec SUX! Remind me never to buy any of their junk. I had to jump through quite a few hoops to get Assist version 4.0.860 and the Snap OS (full) version 3.4.807. I love how they have a password protected download area, funny. Amazing how they want you to spend $140 on a support call, when all I wanted was the damn files. At least I have them now.
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On another funny note, I asked the tech I spoke with if you can upgrade the drives, just to see what he said and his reply was: you can't do that, it won't work, you can't even take the Snap apart, it's a stand alone appliance and it can not be taken apart with out damaging it or ruining it. He pretty much said that it would be junk if you messed with it. But then went in to saying that he's heard of others popping larger drives in it. Bit contradictory I think... Ohs well...
