Aye, it's not necessarily the case that the number of failures tally's to C-Systems' returns as not everyone will have returned their failed pump, then there's however many have been returned to resellers that are still awaiting return to C-Systems, and then there's the figure of how many have failed that just made their way straight to the local dustbin...
Can't tally a products failure rate by the number of returns you have on it... you can just get an idea of how likely they are to fail and why based on the returns received.
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