Snap server 2000

NetExtra · 11-06-2006, 12:42 PM

Hi there,
I am new to this web site, but it seemed to be the place for Snap server answers, so here goes. I bought a used Quantum Snap server 2000 for my home network, was assured it was working, but can't seem to onnect to it at all. Everything I could find so far on the web seemed to say it would just come right up, which seemed too easy to me. It did not come right up in Explorer so I am lost. It does power up, and if I plug in a network cable I get link and activity lights. It has a part or model number on the back of 70700027-001 and a serial number of 39508 also. I was wondering if there was a management package that can be installed to look for these devices, and is there a PDF manual out there somewhere? I have found the adaptec information, but it is for newer models and doesn't seem quite right for this unit. I have also read that the best older OS to run is the 34805 one. If so, is that still available, and where? Anyway, any help would be greatly appreciated. Thank you very much in advance.
- Paul

blue68f100 · 11-06-2006, 03:44 PM

Some units of the 2000 will not support hd >137gig.

As far as access you may need to reset the system back to factory settings. After it has been reset you will need a copy of Assist to do the initial setup.

Reset instruction are in the wiki section.

You may want to try resetting network only at first to see if it show up on your network. If you do not have the admin password you will need to reset all.

NetExtra · 11-06-2006, 04:23 PM

Thank you blue68f100 for your reply. I am sorry, but I should have said that I tried several resets based on information from this website, with no success. Where can I get a copy of the Assist you referred to? I was also under the impression that the OS 34805 was the only release of version 3 that would allow larger hard drives.

blue68f100 · 11-06-2006, 04:48 PM

You will need the assist to do the initial setup. Those models default to 0.0.0.0 for the IP address.

One you are able to gain access you will be able to get vitals. If you opened the case, v1 have SIMM's Ramm whild v2 has DIMM's.

NetExtra · 11-06-2006, 04:55 PM

Where can I get Assist?

blue68f100 · 11-06-2006, 05:10 PM

Un block you email address if your are seaking help.

NetExtra · 11-06-2006, 05:42 PM

Okay, I didn't know it was blocked, but I think it is open now.

Hallis · 11-07-2006, 09:59 AM

are you the "networkextra" that's on ebay in all the snap server auctions?

NetExtra · 11-07-2006, 11:02 PM

Yes, I have bid on several up there.

NetExtra · 11-10-2006, 05:12 PM

Well I guess I have a real problem. I connected the Snap server to the network, powered it up and ran the Assist software. It said there are no servers on this network. I am at a loss. I tried to do a reset as described, but did not get the correct responses on the LEDs. Right now I have a double flashing System LED, a steady Link LED, randomly flashing Net LED and a steady Disk LED if that helps.

NetExtra · 11-13-2006, 02:09 PM

Okay, I tried some more things and I believe I got into the Snap server now. I was wondering if anybody can tell me how large of drives this unit will handle. It shows me -
Server #39508
Software Version: 3.4.803
Hardware Version: 2.0.0
BIOS Version: 2.0.252
I believe that it has 10GB drives in it now, and I would like to take it up to maybe 250GB drives if possible. I am curious if this will work, and also what would be the best type of drives and RPM speed to use, as far as access, and even more so, running cool? Thank you for your help.

Phoenix32 · 11-13-2006, 03:15 PM

This one is for Dave I think. When it comes to the 2000, it can have a couple variations. The serial number should tell you, but I don't know where the break point is. Dave (or Shane should know)...

blue68f100 · 11-13-2006, 03:17 PM

The 2000 were never design for the 7200 rpm drives. This is mainly a heat issue. By your serial number you have one of the early early v2 which supports LBA48bit (hd >137gig) with the proper OS. (READ NOTICE AT TOP OF THREAD) So installing 2 x 250gig drives should work. I would recommend replacing the cooling fan too, higher cfm.

Procedure would be like this.
1. Update the OS to version 3.4.805 or 3.4.807 , I don't recommend v4 for these older units.
2. Power down and replace both drives. Make sure you match your original drive configuration M/S or CS.
3. Restart, It will take about 10 min before you will have admin access. It takes that long for the OS to be decompressed and copied to the HD.
Once you can connect, you can monitor progress from the drive status.
4. Once the format has completed verify capacity. OK
5. You can now start the RAID 1 build, this takes a long time, 12+ hrs for 250 gig drives. Be Patient it will get there.

NetExtra · 11-13-2006, 03:58 PM

So, based on what you said, would you recommend 5400RPM drives, maybe Seagates? Also, from all I have read up here, I totally understand about v4 and what you recommend. Where would I get OS v3.4.805 or 3.4.807 to upgrade with? When would I do that in the process, before changing drives, or after?

Hallis · 11-13-2006, 04:06 PM

I've got 2x400gb drives in mine so i dont see why 2x250's wouldnt work.

Shane

NetExtra · 11-13-2006, 04:20 PM

Thanks Hallis. Do you have the same hardware and BIOS versions, just with upgraded SNAP OS software? What speed and make of drives? I am concerned about temperature in the unit.

Hallis · 11-13-2006, 05:26 PM

they're older revision seagate drives, so they draw more current than the 7200.10's do. I'm running OS 3.4.807. I dont remember my BIOS or hardware versions. The serial # is in the 40k area. It's burried under more stuff right now and not hooked up as i was restructuring my desk area. It's a V2 unit though.

Shane

heyjero · 11-13-2006, 05:56 PM

I am also new to the forum. I've got a snapserver 2000 ser #39XXX. Adaptec is not too friendly to work with trying to get software.. Can anyone help? I have two new drives (Wetern digital 80 giggers), and the server only sees 10 gigs of each drive.. I guess I need to update to newer software?? Thanks!

blue68f100 · 11-13-2006, 08:02 PM

If it's only seeing 10gig can be caused by old OS v1 or v2. Did you notice if it had a SIMM's or DIMM's ram chip?

Your SN is large enough to be a V2 made by Quantum.

Click on the Snap Appliance Logo on the admin page for vitals and post HW & SW versions.

eluo · 11-14-2006, 08:03 AM

Can someone kindly send me the snap assis and the best OS for a Snap! 2000? Thanks in advance!

heyjero · 11-14-2006, 08:25 AM

Here are the stats for my server... Software Ver 2.0.279 - Hardware Ver 2.0.0 - BIOS Ver 2.0.252. Just added in a PC133 DIMM, so I must have the later version? Strange that my capacity would actually go down by adding larger drives. I guess the free 3+ version would fix the problem??

Hallis · 11-14-2006, 09:59 AM

youve got the later version, so get the newer OS and you'll be fine

heyjero · 11-14-2006, 10:28 AM

That's the trouble I'm having - can't seem to find the v3 software anywhere...

heyjero · 11-14-2006, 11:41 AM

Well, after some sleuthing on the net, I've managed to upgrade my server to version 3.1.603. Both drives' capacity are what they should be @ 80/ea. Does anyone know if I need to further update beyond this version?

Phoenix32 · 11-14-2006, 01:53 PM

Quote:

Originally Posted by heyjero

Well, after some sleuthing on the net, I've managed to upgrade my server to version 3.1.603. Both drives' capacity are what they should be @ 80/ea. Does anyone know if I need to further update beyond this version?

You are going to need v3.4.805 or later for drives > 137GB...

11-06-2006, 12:42 PM	#1
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Snap server 2000 Hi there, I am new to this web site, but it seemed to be the place for Snap server answers, so here goes. I bought a used Quantum Snap server 2000 for my home network, was assured it was working, but can't seem to onnect to it at all. Everything I could find so far on the web seemed to say it would just come right up, which seemed too easy to me. It did not come right up in Explorer so I am lost. It does power up, and if I plug in a network cable I get link and activity lights. It has a part or model number on the back of 70700027-001 and a serial number of 39508 also. I was wondering if there was a management package that can be installed to look for these devices, and is there a PDF manual out there somewhere? I have found the adaptec information, but it is for newer models and doesn't seem quite right for this unit. I have also read that the best older OS to run is the 34805 one. If so, is that still available, and where? Anyway, any help would be greatly appreciated. Thank you very much in advance. - Paul

11-06-2006, 03:44 PM	#2
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap server 2000 Some units of the 2000 will not support hd >137gig. As far as access you may need to reset the system back to factory settings. After it has been reset you will need a copy of Assist to do the initial setup. Reset instruction are in the wiki section. You may want to try resetting network only at first to see if it show up on your network. If you do not have the admin password you will need to reset all. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

11-06-2006, 04:48 PM	#4
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap server 2000 You will need the assist to do the initial setup. Those models default to 0.0.0.0 for the IP address. One you are able to gain access you will be able to get vitals. If you opened the case, v1 have SIMM's Ramm whild v2 has DIMM's. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

11-06-2006, 04:55 PM	#5
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Where can I get Assist?

11-06-2006, 05:10 PM	#6
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap server 2000 Un block you email address if your are seaking help. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

11-06-2006, 04:23 PM	#3
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Thank you blue68f100 for your reply. I am sorry, but I should have said that I tried several resets based on information from this website, with no success. Where can I get a copy of the Assist you referred to? I was also under the impression that the OS 34805 was the only release of version 3 that would allow larger hard drives.

11-06-2006, 05:42 PM	#7
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Okay, I didn't know it was blocked, but I think it is open now.

11-07-2006, 09:59 AM	#8
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: Snap server 2000 are you the "networkextra" that's on ebay in all the snap server auctions? __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

11-07-2006, 11:02 PM	#9
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Yes, I have bid on several up there.

11-10-2006, 05:12 PM	#10
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Well I guess I have a real problem. I connected the Snap server to the network, powered it up and ran the Assist software. It said there are no servers on this network. I am at a loss. I tried to do a reset as described, but did not get the correct responses on the LEDs. Right now I have a double flashing System LED, a steady Link LED, randomly flashing Net LED and a steady Disk LED if that helps.

11-13-2006, 02:09 PM	#11
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Okay, I tried some more things and I believe I got into the Snap server now. I was wondering if anybody can tell me how large of drives this unit will handle. It shows me - Server #39508 Software Version: 3.4.803 Hardware Version: 2.0.0 BIOS Version: 2.0.252 I believe that it has 10GB drives in it now, and I would like to take it up to maybe 250GB drives if possible. I am curious if this will work, and also what would be the best type of drives and RPM speed to use, as far as access, and even more so, running cool? Thank you for your help.

11-13-2006, 03:15 PM	#12
Phoenix32 Thermophile Join Date: May 2006 Location: Yakima, WA Posts: 1,282	Re: Snap server 2000 This one is for Dave I think. When it comes to the 2000, it can have a couple variations. The serial number should tell you, but I don't know where the break point is. Dave (or Shane should know)...

11-13-2006, 03:17 PM	#13
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap server 2000 The 2000 were never design for the 7200 rpm drives. This is mainly a heat issue. By your serial number you have one of the early early v2 which supports LBA48bit (hd >137gig) with the proper OS. (READ NOTICE AT TOP OF THREAD) So installing 2 x 250gig drives should work. I would recommend replacing the cooling fan too, higher cfm. Procedure would be like this. 1. Update the OS to version 3.4.805 or 3.4.807 , I don't recommend v4 for these older units. 2. Power down and replace both drives. Make sure you match your original drive configuration M/S or CS. 3. Restart, It will take about 10 min before you will have admin access. It takes that long for the OS to be decompressed and copied to the HD. Once you can connect, you can monitor progress from the drive status. 4. Once the format has completed verify capacity. OK 5. You can now start the RAID 1 build, this takes a long time, 12+ hrs for 250 gig drives. Be Patient it will get there. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

11-13-2006, 03:58 PM	#14
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 So, based on what you said, would you recommend 5400RPM drives, maybe Seagates? Also, from all I have read up here, I totally understand about v4 and what you recommend. Where would I get OS v3.4.805 or 3.4.807 to upgrade with? When would I do that in the process, before changing drives, or after?

11-13-2006, 04:06 PM	#15
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: Snap server 2000 I've got 2x400gb drives in mine so i dont see why 2x250's wouldnt work. Shane __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

11-13-2006, 04:20 PM	#16
NetExtra Cooling Neophyte Join Date: Nov 2006 Location: Colorado Posts: 18	Re: Snap server 2000 Thanks Hallis. Do you have the same hardware and BIOS versions, just with upgraded SNAP OS software? What speed and make of drives? I am concerned about temperature in the unit.

11-13-2006, 05:26 PM	#17
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: Snap server 2000 they're older revision seagate drives, so they draw more current than the 7200.10's do. I'm running OS 3.4.807. I dont remember my BIOS or hardware versions. The serial # is in the 40k area. It's burried under more stuff right now and not hooked up as i was restructuring my desk area. It's a V2 unit though. Shane __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

11-13-2006, 05:56 PM	#18
heyjero Cooling Neophyte Join Date: Nov 2006 Location: TX Posts: 4	Re: Snap server 2000 I am also new to the forum. I've got a snapserver 2000 ser #39XXX. Adaptec is not too friendly to work with trying to get software.. Can anyone help? I have two new drives (Wetern digital 80 giggers), and the server only sees 10 gigs of each drive.. I guess I need to update to newer software?? Thanks!

11-13-2006, 08:02 PM	#19
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Snap server 2000 If it's only seeing 10gig can be caused by old OS v1 or v2. Did you notice if it had a SIMM's or DIMM's ram chip? Your SN is large enough to be a V2 made by Quantum. Click on the Snap Appliance Logo on the admin page for vitals and post HW & SW versions. __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

11-14-2006, 08:03 AM	#20
eluo Cooling Neophyte Join Date: Nov 2006 Location: NYC Posts: 2	Re: Snap server 2000 Can someone kindly send me the snap assis and the best OS for a Snap! 2000? Thanks in advance!

11-14-2006, 08:25 AM	#21
heyjero Cooling Neophyte Join Date: Nov 2006 Location: TX Posts: 4	Re: Snap server 2000 Here are the stats for my server... Software Ver 2.0.279 - Hardware Ver 2.0.0 - BIOS Ver 2.0.252. Just added in a PC133 DIMM, so I must have the later version? Strange that my capacity would actually go down by adding larger drives. I guess the free 3+ version would fix the problem??

11-14-2006, 09:59 AM	#22
Hallis Cooling Savant Join Date: Oct 2001 Location: Dallas, Tx Posts: 469	Re: Snap server 2000 youve got the later version, so get the newer OS and you'll be fine __________________ Snap Servers: 1100 - 1x300gb Seagate Baracuda (SnapOS Version 3.4.807) 2200 - 2x80gb Maxtor (one dead) (SnapOS 4.0.860)

11-14-2006, 10:28 AM	#23
heyjero Cooling Neophyte Join Date: Nov 2006 Location: TX Posts: 4	Re: Snap server 2000 That's the trouble I'm having - can't seem to find the v3 software anywhere...

11-14-2006, 11:41 AM	#24
heyjero Cooling Neophyte Join Date: Nov 2006 Location: TX Posts: 4	Re: Snap server 2000 Well, after some sleuthing on the net, I've managed to upgrade my server to version 3.1.603. Both drives' capacity are what they should be @ 80/ea. Does anyone know if I need to further update beyond this version?

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