Need Help with 4000 series

722 · 05-04-2006, 06:35 PM

Icon display says:
Model Software Hardware Server # BIOS
4000 series 3.4.790 (US) 2.0.1 308246 2.0.282

Is this a 4000 or 4100?
I have no docs and the stickers are no help.
The chips on the inside all say intel or isi or something like that.

I have a failed drive and I need to find a way to save this unit, I have the data backed up, so that is no problem.

My copy of assist will not connect to the drive, but I can get to the web interface with not problems.

Can you help me with some suggestions, and software?

Getting desperate here, the floks who use this everyday are getting nervous.

Thanks in advance.

blue68f100 · 05-04-2006, 06:46 PM

The 4100 has seperate controllers for each drive. Where the 4000 has 2 drives/controller.

Does the front panel indicate which drive failed?

Does the disk utility show a problem?

Does the error log list which drive?

Use "in de" or "in lo p -l" or "info log T" from debug

722 · 05-04-2006, 06:57 PM

How do I get into debug?

blue68f100 · 05-04-2006, 08:50 PM

add /debug to the cmd line once login as a admin. (http://snapaddress/config/dbug)

jontz · 05-04-2006, 09:14 PM

If it is 2U chasis, it is a 4000, 1U chasis would be a 4100.

05-04-2006, 06:35 PM	#1
722 Cooling Neophyte Join Date: May 2006 Location: Utah Posts: 2	Need Help with 4000 series Icon display says: Model Software Hardware Server # BIOS 4000 series 3.4.790 (US) 2.0.1 308246 2.0.282 Is this a 4000 or 4100? I have no docs and the stickers are no help. The chips on the inside all say intel or isi or something like that. I have a failed drive and I need to find a way to save this unit, I have the data backed up, so that is no problem. My copy of assist will not connect to the drive, but I can get to the web interface with not problems. Can you help me with some suggestions, and software? Getting desperate here, the floks who use this everyday are getting nervous. Thanks in advance.

05-04-2006, 06:46 PM	#2
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Need Help with 4000 series The 4100 has seperate controllers for each drive. Where the 4000 has 2 drives/controller. Does the front panel indicate which drive failed? Does the disk utility show a problem? Does the error log list which drive? Use "in de" or "in lo p -l" or "info log T" from debug __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

05-04-2006, 06:57 PM	#3
722 Cooling Neophyte Join Date: May 2006 Location: Utah Posts: 2	Re: Need Help with 4000 series How do I get into debug?

05-04-2006, 08:50 PM	#4
blue68f100 Thermophile Join Date: Jul 2005 Location: Plano, TX Posts: 3,135	Re: Need Help with 4000 series add /debug to the cmd line once login as a admin. (http://snapaddress/config/dbug) __________________ 1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5, 1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5, 1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820

05-04-2006, 09:14 PM	#5
jontz Cooling Savant Join Date: Feb 2006 Location: South Bend, IN Posts: 385	Re: Need Help with 4000 series If it is 2U chasis, it is a 4000, 1U chasis would be a 4100.

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