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Unread 03-13-2010, 02:14 PM   #1
jhrBanker
Cooling Neophyte
 
Join Date: Jan 2006
Location: MA
Posts: 14
Default Quantum 4000 Keeps Shuting Down

My SnapServer Quantum 4000 keeps shuting down and I need to unplug it, plug it back in, and then restart it. And now it seems to be getting noisy. Is anyone familiar with these symtoms? Any ideas?
Model: 4000 Series
Software: 4.0.860 US
Hardware: 2.0.1
BIOS: 2.0.252
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Unread 03-13-2010, 03:51 PM   #2
bitor
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Join Date: Mar 2006
Location: USA
Posts: 257
Default Re: Quantum 4000 Keeps Shuting Down

jhrBanker,

I believe it keeps shutting down because the unit might be over heating. Make sure the fan on the cpu and case fan are working properly.



Quote:
Originally Posted by jhrBanker View Post
My SnapServer Quantum 4000 keeps shuting down and I need to unplug it, plug it back in, and then restart it. And now it seems to be getting noisy. Is anyone familiar with these symtoms? Any ideas?
Model: 4000 Series
Software: 4.0.860 US
Hardware: 2.0.1
BIOS: 2.0.252
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Unread 03-13-2010, 04:13 PM   #3
blue68f100
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Join Date: Jul 2005
Location: Plano, TX
Posts: 3,135
Default Re: Quantum 4000 Keeps Shuting Down

Open top and listen, trouble shooting 101. My guess is a cpu fan.
__________________
1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 03-14-2010, 12:58 PM   #4
Phoenix32
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Join Date: May 2006
Location: Yakima, WA
Posts: 1,282
Default Re: Quantum 4000 Keeps Shuting Down

As I said to David, the most likely issue is the CPU fan and the unit overheating. But, without telling us where the noise is coming from, it is a SWAG (Scientific Wild A$$ed Guess).

My real question is, does this guy even reply to people who answer him? How can we narrow this down further or tell him how to repair it without follow-up?
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Unread 03-14-2010, 01:08 PM   #5
jhrBanker
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Join Date: Jan 2006
Location: MA
Posts: 14
Default Re: Quantum 4000 Keeps Shuting Down

My apologies. In the middle of a family crisis. Hope to get back to this soon. In the meantime, thanks for all the responses. The help is muchly appreciated.
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