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Unread 11-25-2007, 12:08 PM   #1
acegott1
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Default NO DISK Snap 2200

I set up my snap server and it was working fine now all of the sudden It says:
SHARE1 - Unavailable: disk is offline.

I cant do any of the utilities because it cannot find the disk. I have reset the server back to defaults but it still wont work. Any ideas why this is happening?
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Unread 11-26-2007, 02:42 AM   #2
Phoenix32
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Default Re: NO DISK Snap 2200

Bad drive?
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6 x Snap 4400 (SATA Converted)
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1 x Snap 110
5 x Snap 410
3 x Snap 520

2 x Sanbloc S50

Drives from 250GB to 2TB (PATA, SATA, and SAS)

GOS v5.2.067

All subject to change, day by day......
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Unread 11-26-2007, 05:52 AM   #3
blue68f100
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Default Re: NO DISK Snap 2200

If you had it set up as a RAID 0, all that has to happen is loose 1 drive and every thing is lost. If you still have access to the admin, only 1 drive is down. If none you have 2 dead, and will require a image file or a working drive from another 2200 to get back up. After resetting back to factory, you need to run assist to locate the snap and do the initial setup, network Address.
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 07:10 AM   #4
acegott1
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Default Re: NO DISK Snap 2200

Well i can get to the admin page but i do not no if it was set up as a Raid 0. I also dont have the original cd and apparently im outside my complimentary support period. Does any one have that file or a link. It does say
Disk2 Single disk Uninitialized. Disk has not been validated yet. Please wait.
and the same for the Mirror.
And now it say there are no network shares.
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Unread 11-26-2007, 11:31 AM   #5
blue68f100
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Default Re: NO DISK Snap 2200

Getting to the admin is good. Means you still have a OS to get things going. Go to the disk utilities and check status. From debug post the results of "co de info"
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 11:35 AM   #6
acegott1
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Default Re: NO DISK Snap 2200

Logical Device: 10006 Position: 0 JBOD Size (KB): 32296 Free (KB): 22696 Private Mounted
Label:Private Contains system files only
Unique Id: 0x17E750A273988852 Mount: /priv Index: 12 Order: 0
Partition: 10006 Physical: 10007 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10007 Drive Slot: 0 IDE Size (KB): 78150656 Fixed

Logical Device: 10016 Position: 0 JBOD Size (KB): 32768 Free (KB): 0 Private Unmounted
Label:Private Contains system files only
Unique Id: 0x4868D3E6767BE29C Mount: /pri2 Index: 13 Order: 255
Partition: 10016 Physical: 10017 FS Size (KB): 32768 Starting Blk: 515 Private
Physical: 10017 Drive Slot: 2 IDE Size (KB): 78150656 Fixed

Logical Device: 10010 Position: 1 JBOD Size (KB): 77656968 Free (KB): 0 Public Unmounted
Labelrive2 Single disk
Unique Id: 0x4868D3E6767BE29C Mount: /2 Index: 2 Order: 255
Partition: 10010 Physical: 10017 FS Size (KB): 77656968 Starting Blk: 61583 Public
Physical: 10017 Drive Slot: 2 IDE Size (KB): 78150656 Fixed

Logical Device: 50000 Position: 2 MIRROR_CRACKED Size (KB): 77656968 Free (KB): 0 Public Unmounted
Label:Mirror Data protection disk
Unique Id: 0x5AF938356059299A Mount: /0 Index: 0 Order: 255
Partition: 10000 Physical: 10007 M 50000 Size (KB): 77656968 Starting Blk: 61583 Public
Physical: 10007 Drive Slot: 0 IDE Size (KB): 78150656 Fixed
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Unread 11-26-2007, 02:55 PM   #7
blue68f100
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Default Re: NO DISK Snap 2200

It appears the bottom drive (10010) in the rack has dropped out of the raid 1 set. This should not have caused the data not to come up, though. Since one is showing a single drive, has me wondering what happen.

I would suggest swapping the drives position and see if it comes back. If it works you will need to resync the drives. The drive info shows both drives working, but with a mirror, and single disk.

Before doing the resync you need to back up the data first.

Does the Disk Utility (gui) show a single bad drive or something else?
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 03:00 PM   #8
acegott1
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Default Re: NO DISK Snap 2200

Drive2 - Single disk
Uninitialized. Disk has not been validated yet. Please wait. 75,836 Unknown Unknown
Mirror - Data protection disk
Uninitialized. Disk has not been validated yet. Please wait. 75,836 Unknown Unknow

this is what the disk status says

How would i resync the drive. I also dont have the access software and I am outside my warranty. Is there another way to get that? Is this the reason why it says uninitialized?
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Unread 11-26-2007, 03:21 PM   #9
blue68f100
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Default Re: NO DISK Snap 2200

You don't need assist since you have access. Apparently you did not do a reset to factory.

The problem with trying to resync is I do not know which drive is good. Normally on a raid1 you can still access the data with a drive down. Since you can not makes me wonder if 1 drive was replaced and the resync was not ran. Leaving you with a broken raid and a single drive, in which the raid drive now has a problem.

I would swap drive positions and see if you gain access to your data. If not, you have 2 options. One is run SpinRite on your HD's under maintance mode. The other which is probably the best choice if you must have the data is send them to a recovery service $$$$. SpinRite has fixed some probems for users, it is a option. To use it you must remove the drive to a PC and boot with the SpinRite CD.

Now if these drives are Maxtor's I would look at replacing them with WD or Seagates. Maxtors have the highest failure rate in the industrie.
__________________
1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 03:22 PM   #10
Phoenix32
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Default Re: NO DISK Snap 2200

One of those drives is failing David. He needs to figure out which one and replace it before the other one goes south...
__________________
~
6 x Snap 4400 (SATA Converted)
2 x Snap 4500 (SATA Converted)

1 x Snap 110
5 x Snap 410
3 x Snap 520

2 x Sanbloc S50

Drives from 250GB to 2TB (PATA, SATA, and SAS)

GOS v5.2.067

All subject to change, day by day......
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Unread 11-26-2007, 03:29 PM   #11
blue68f100
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Default Re: NO DISK Snap 2200

That's easier said than done.

Take a look at the log file and see if it gives an indications.

If not try these debug cmds "info log T" I think is the one. or this one "in lo p -l" It's been a while since I have used these cmds.
__________________
1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 03:42 PM   #12
acegott1
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Default Re: NO DISK Snap 2200

I switched them and now it works but one of the drives did fail (DRIVE 1)
Message Source Date Time
E File System Check : FSCK fatal error = 1 Disk 10000 11/26/2007 3:50:36 PM
E File System Check : Failed to open /dev/ride0a Disk 10000 11/26/2007 3:50:36 PM
I File System Check : Executing fsck /dev/ride0a /fix Disk 10000 11/26/2007 3:50:36 PM

Im guessing the only way to fix that is to get a new one?
Thanks it worked just down one drive

Also i was wondering if there is a way to access the server remote through the internet and how would i go about doing that
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Unread 11-26-2007, 05:38 PM   #13
blue68f100
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Default Re: NO DISK Snap 2200

It will work with one bad drive but once one goes I've seen the second fail right behind it in a very short time, <14 days. You currently have 80 gig HD's, depending on what os you have your unit will support HD's >137gig.

You need to make a copy of the OS boot tracks. If you loose you last drive your dead in the water with no way to revive it. The instructions can be found in the wiki sections and FAQ's.

Your Snap can work as a FTP server. Just need to turn on the ftp service, and add a firewall rule to forward port 21 to your snaps IP. Then setup a Dyndns so you can find it by name, unless you have a static IP. Make sure you use real strong Passwords on all accounts, specialy root/admin. Soon as you open up the port the hackers will be there, trust me on this one. The snap os works best with IE. For some reason it has trouble with most all FTP Client software. Probably due to the limited ram to operate in.
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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Unread 11-26-2007, 06:08 PM   #14
acegott1
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Default Re: NO DISK Snap 2200

Sorry but how would i set up the dynsns and the firewall...this is my first time doing this.

Thanks again
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Unread 11-26-2007, 11:04 PM   #15
acegott1
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Default Re: NO DISK Snap 2200

What is the best way to set up the password? Will it check the password when i go to domain that i setup?
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Unread 11-27-2007, 06:25 AM   #16
blue68f100
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Default Re: NO DISK Snap 2200

For passwords, do not use any word or name that is in a dictionary. Allways use numbers and letters with a min length of 8 chr. Prefered admin passwords min 12 chr including any one having admin rights. Most allow you to use all printable chr like !@#$%^&*()_+';.,\| all except " (double quotes). Good PW are very difficult to remeber, so it's OK to write it down and/or have your browser remember it for you. Here is a example of what I use for WPA Keys P!g@)}q[fLiP4SiU2h;VxD~0}q74qzwn{Ty*OPeZjU]ldU),Wh_dzjCHMHf.'U4 You get the idea. You can get FREE random generated keys from www.grc.com . There is a sofware package that uses a USB memory stick to contain your passwords, so you take them with you to any pc. It is PW protected so you only have to remember 1. Persons who do a lot of traveling use them.

I had a bookmark some where that caculated a brute force attack on the time needed to crack PWs. It main said if you use all printiable chr 20 chr long it was going to take a pc tring 100,000 trys/sec over 23 yrs. So for WPA key do not need to be longer than 20 chr if the key is like above. Most are not going to stay around that long and be detected. But coming off a wire here than can hide there tracks, yes. 24/7. You will most hackers these days are coming from China and Russia.

If your using a router which most are, make sure SPI is on if it has the option. You alleady have a firewall with the NAT that preforms router functions.

Most routers have a DynDNS section were you can signup for their free service or pay a low anuall fee so you can use other services they offer.

Depending on the router, you may find that you need to add a firewall rule, pointing the ftp service to your snap, or through the port forward section. Generaly you use a port forward to move a std port to a non std port. Once you have it setup and working, I would add a port forward to move the FTP port up above the 1024 wall, to somethng in the 1025-65535 range. Then to access it you would use a addree like this "ftp://mydomain.comortnumber" .
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1 Snap 4500 - 1.0T (4 x 250gig WD2500SB RE), Raid5,
1 Snap 4500 - 1.6T (4 x 400gig Seagates), Raid5,
1 Snap 4200 - 4.0T (4 x 2gig Seagates), Raid5, Using SATA converts from Andy

Link to SnapOS FAQ's http://forums.procooling.com/vbb/showthread.php?t=13820
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