Well, when it is suppose to be a 2 drive machine, from what we've found out about snap, im not really suprised.

Did you make a note of the bios versions? If so what were they

Hello ALL...

I am 2 weeks into an upgrade of a 1000 and honestly am about to give up. This post is a last ditch attempt to fix my issues before I just go buy a new NAS.

My Hardware is as follows:

Snap 1000
Software ver: 3.4.803
Hardware ver: 3.1.2
Bios: 2.1.366
HD: Quantum 40 gig

Proposed upgrade: Western Digital 120GB, 7200rpm, ATA100

Before I even found this site I tried to clone my existing drive (with all data and settings) using a program called G4U. I let the clone finish (entire drive) and thought I was on the right tract when the OS was working fine. The problem was any disk utility's indicated "this screen is not available because no disks were found".

Enter the Procooling forum.....

I have read every post in this thread so please don't flame me if I have missed something but I do not believe anyone has posted regarding the problem I am experiancing. I started over and tried the Knoppix method (Reformat original, set to factory specs, DD etc.) only to experiance the same issue.

The good news is that it appears as if G4U accomplishes the same thing as DD, I found it eaiser and faster than the knoppix method, it includes the utilities to save images even to an FTP site and the download is only about 5 megs vs. 650 for Knoppix.

The bad news is I still have no upgraded Snap.

This forum has enlightened me to the "debug" screen, I determined that the Public Partition of my original drive is 10000 (fairlly typical from my readings) and I have tried the "device info" and the "format reinit" commands.

The device info command throws my Snap into a loop and the screen just keeps scrolling with the error message"

Invalid logical device : 0". In some portions of the screen the 0 is replaced by different characters such as "C" and others that appear to be a "hex address".

Skipping the device info command and going straight to the ".. format 10000 /reinit" returns the error:

Invalid device id 10000 requested

------------
Command returned with console error 1.

Obviously after the clone the partition table or something else is messed up and the public partition is not defined. WHY??

Any help on this issue would be greatly appreciated and since I am writing I would like clarification of a couple more issues (these have probably been covered already but my eyes are tired..please be kind)

I would like to create an image of my original drive, upgrade it to version 4 (already downloaded) and try everything again. My hesitation is that if it dosent work I would like to reinstall the 3.4.803 image and be back where I started. I would then just sell this unit and be done with it.

With this being said my question is: does upgrading to version 4 also upgrade the hardware version and bios? In my thinking this would cause the unit to "stuck" at version 4 and unable to be reverted to version 3.xxx.

Thank you all in advance for your time. I appreciate it.

G4U - http://www.feyrer.de/g4u/

Right. OS v4 upgrade will in some cases upgrade the bios. But not the hardware, the version is related to the actual hardware version.

The v4.0.830 doesnt seem to, but it might have done.

You can upgrade yours to 3.0.830, which most people seem to have upgraded from and had access.

If you look back through the posts there are 2 ftp servers that have the files on.

I can give you some more info later.. I need to read over your post in more detail first

Poogles,

Was this a typo or do you mean "downgrade" to 3.0.830? I am currently at 3.4.803. Let me know and thanks for the reply!

Greetings,
When you put the upgraded drive in, before you try to do the format, does the server work (i.e. save files, work normally except not seeing the entire capacity of the drive)? If so one thing you might try is before running the format command, get a copy of the current OS (the SUP file...should be around somewhere on one of the servers Sam mentioned) and see if you can update the OS. I know it won't be a "real" update since you'll be sticking the the version you already have, but if there is an error in the operating system that might clear that up and allow you to run the format command without any problems.

There should also be an OS image out there that someone has created that you might also try DDing or G4Uing on the drive. If you can't find one I can post the image I used on my 1000 and send you the link.

Yeah...those are the only "safe" options I can think of at the moment. If they don't work...don't give up. I have a couple of other ideas but they're pretty risky and I don't know how far you want to push this. There is a solution...just a matter of making it up. ;)
Cheers,
INT 20h

INT 20h,

The server does NOT work at all after the upgrade as NO drives are found. The os boots and performs fine but does not see the public partition.

As far as giving up...not really in my nature, but I did purchase a Buffalo Terra Station today as I needed something for business purposes. The Snap has now become a "hobby".

I believe I have the .sup of my current version and will give that a try. Actually come to think about it I tried to update it to 3.4.805 and it failed. I believe this is because the upgrade process stores some files on the Public partition and then accesses them from there. Not sure about this but it did in fact "fail".

Thank you very much for the offer of the image. If you are so inclined it is worth a shot.

I would still like to see what "options" you have available, but time is not critcal now so feel free to post at your lesiure. A 40 gig paper weight is no better than a 120 gig one.

Thanks a LOT...

I am new to this forum, and been trying to read up on whats been done with the snap 4100, and was wondering has anyone tried to change the ide cable for one with a master and slave ide connector and plug in 2 drives on 1 channel. This seems really obvious to me to try, but my snap isn't here yet, so was wondering if anyone else had try or is wondering the same thing?

Thanks.

I mean upgrade to v3.0.830 from v3.0.803

Errm.

I believe (im not certain tho) but the 4100 already does this.

It should have 4 drives, and 2 ide channels so i believe snap has already done this

No sorry, looking at some info i have on it, it looks to have 4 channels, 1 to each drive. But i dont know whether anyone has done the 4100 with more than 4 drives.

I know it has been done successfully with the 1100, putting it up to 2 drives on 1 channel, and also on the 2200 having 4 drives on 2 channels (i believe).

IT may be possible. However, there wont be enough room for the drives inside it. And you will probably experience a preformance loss.

How much space are you after?


Thanks

Sam

Thanks for the information, currently there will be 480gb in there, however, if possible I would like to get that closer to 1tb total storage, and be able to put in place a raid 1. but it might be unrealistic given the space consideration. Another thought I had was to just make an external casing for it, or moddify an 8 bay cd-rom tower to fit the drives the board and use the power supply in the 8bay along with the power of the snap ps, because I am not sure the p/s in the 4100 can actually supply an extra 4 hdd with juice.

Thanks
Allen

Which is better, the Snap 4000 or 4100? I know that it appears that the 4000 doesn't have the drive size limitations of the 4100, but what about transfer speeds and noise levels? Can anyone perform a direct comparison?

aznwizkid - Wouldn't you just be best building a normal pc with a couple of raid cards in? And then just having some 200 or 250GB hard drives?
www.tmk.com/raidzilla/ May be of use, as that is what you are after.

Im sure it would be a lot easier, and then run windows or something and use a remote desktop. Just a thought. Then you are not going to have the accommodation problems from the snap.

papasmurf - Doesn't one have gigabit? Have you checked snap appliances website?

Thanks

Sam

Sam,
Thanks for that link, I guess I will just complete my snap as planned with 480gb since I got the whole thing for super cheap. As for a raidzilla, I guess that is probably the way to go, I just wanted to avoid having another computer to manage/crash, and having a snap server seem fairly self contained with little my family could do to screw it up.
Thanks
Allen

Well, the guy building the raid zilla was trying to get away from the Snap Server

They aren't 100% stable, but they aint bad.

The raid zilla would be very stable if you could get it to run FreeBSD, and you dont need that many drives. He has nearly god 2TB

Snap Servers are fine if they meet your speed and storage capacity requirements. In my case (I'm the RAIDzilla guy) I had files spread over a dozen 480GB Snap 4100's and I was bottlenecked by the speed of the Snap server. Newer Snap models are almost certainly much faster, but aren't cost-effective compared with the RAIDzilla.

I'm running FreeBSD 5.4 on the RAIDzillas, and a single RAIDzilla (16 400GB drives) has 2 2TB data partitions (along with a large OS area and 2 150GB work partitions). More details (and benchmarks) on the RAIDzilla web page.

Quick reponses to other replies in this thread:

The 4100 treats all 4 drives as masters (2 Promise dual-channel IDE controllers). As far as I can tell, there's no code in Snap OS to even detect slave drives on those IDE buses. It might be possible to add 2 drives using the chipset IDE, but you'd need to pick it off the chipset IC, add bus drivers, etc.

I don't have any 1000's here, but I did do an upgrade with 2 WD1200BB's on a Snap 2000, so it is possible. If the original poster of the problematic 1000 wants to PM me with access info to his server, I'll see if I can tweak it remotely.

Yeah, if he port forwards to the snap server, you can get access to them over the web!


Cheers for the Info Terry



Sam

First of all, thanks to (most) everyone on this thread for taking the time to document this nice easter egg. The process couldn't have been smoother for me:

In the beginning...
Model: 1100 40GB (Seagate)
Software: 3.4.790 (US)
Hardware: 2.0.2
BIOS: 3.4.758

Destination: Seagate 300GB ATA-100 ST3300831A-RK

1) In another PC, I hooked up the 40GB as MASTER and the 300GB as slave (same IDE channel)
2) Using a boot floppy with GHOST.EXE, ran the following command as mentioned earlier in this thread:
ghost.exe -clone,mode=copy,src=1,dst=2 -ir
The whole clone process took only about 70 minutes.
3) Installed the 300GB and changed it to Master. Booted up the Snap and it was recognized as a 40GB drive.
4) Using the SuperSecret url (tm), (http://mysnapserver/config/debug), I put in
config devices format 10000 /reinit
5) Viola 137GB :-(
6) Realized I need SnapOS 4. Got a copy of it (THANKS AGAIN) and installed it.
7) Rebooted, and still 137GB. Go back to step #4, and
6) Viola 300GB :-) !!!!!

The final result:
Model: 1100 300GB (still Seagate)
Software: 4.0.860 (US)
Hardware: 2.0.2
BIOS: 3.4.758

Now I'm on the hunt to get a 500GB drive to see what can be done. Wish me luck boys, I'm going in :-)

4.x Java and S2S with Older OS???
 

I was able to upgrade only to 3.4.805 on my Snap2200. All attempts to load 4.029,30, 55 etc failed during the main download.

Is it possible to run the newer JVM etc using the 3.4.805 OS????


Regards, and thanks in advance.

Data Recovery possible on 2200 Mirrored Drives?
 

The 80GB mirrored drives in a SnapServer 2200 corrupted in the OS area and created a panic each time the machine booted. About 60GB of mirrored data may be gone.

With the help of the forum, [and extra help from Misterbill and The Doc] I now have two 200GB replacement drives up and running with 48bit addressing. 380GB of blank space. Thanks to both the ftp sites and the excellent notes available to walk a newbie through all of this.

Back to the 80 GB drives. Nothing seems to recognize the drives. I've tried Knoppix, DiskDolly, and some mounting utilities.

An older SnapAppliances link suggested I format one of the mirrored pair, which did not work, leaving me with one drive [hopefully] containing intact data.

Does anyone know of a way to only replace the OS section on the one drive with data and leave the remaining data intact so it can be retrieved? This contains photos of my daughters recent wedding. It would be nice to sleep in my own bed again. :shrug:

Any input would be appreciated.

Hmm.

Let me ask, how did you get 48 bit enabled? As i didn't know a solution had been obtained. Is it just running reinit a few times? Like z0ner mentioned?

Only the Snap servers will be able to see the data. Have you tried putting one of the 2 80gb drives in on the 2nd ide channel with the 200gb on the primary.

Thats the easiest suggestion, and the most possible to work, if that doesn't, im not too sure.

I did run the reinit twice, then I had to format each drive to gain the space. It's good that I had no data at that point. I had read that the 3.4.805 would support 48bit addressing, so....................
Now I have to figure a way to recover my data from the broken mirror drive with errors.
Any idea why I can't upgrade to 4.x? And do you think there is a reason to go to 4.x at all?
Dave_in_Dallas

Permissions problem on SS 2000
 

Hello,

I've just come into possession of a 20GB Quantum Snap Server 2000, and the good news is that it appears to be in mostly good working order. I've read through this entire thread, and it has been immensely informative. Thanks to all who took the time to post such thoughtful comments!

I do have one issue on my Snap that has me stumped; I hope someone here has an idea about it. I have reset the system to factory defaults, updated the firmware from 2.x to 3.4.805 and all seems to have gone well except that I don't seem to have permission to access the SHARE1 directory. I can browse to it, but all I've managed to do thus far (via both Windows Explorer and via ftp) is to create a directory that I can't write into or a zero-length file. I can't even delete the zero-length file!

During the full reset (code 4) the permissions for the SHARE1 directory were set to "Full Access (Everyone)" so I don't see why I wouldn't have permission to write a file. I went so far as to change from a 20GB striped set to a 10GB mirrored set, thinking that would reinitialize things... no dice, same problem.

Any guidance would be greatly appreciated. There's no way I'll move forward with any disk upgrade until this is resolved.

- Leo

DOH! I bet it is due to that Microsoft hotfix MS05-011/8885250. I'll remove that when I get home tonight and report back.

Nope... that's not it.

I connected to the Snap Server from my Mac (looks like it connected via SMB) and I was able to delete the zero-length files and the "New Folder" dirs that had been created from WinXP. But I still am told I have no permission to create a new directory from the Finder!

However, I was able to ftp into the box, create a directory and transfer a file from the Mac.

Any thoughts as to what is going wrong, and what I might try to fix it?

Thanks in advance...

Again, i'd like to take this moment to post the file ftp sites:
ftp://**************/

Oh, and i believe 0s v 4.0.855 (i think), if on the site is a v3 upgrade. If not, i will have to upload it.

Also, there is my site:
http://******************/

FTP details are in a prior post

Leomania - You could try doing a ip, admin and share reset

Cheers

Sam