Snap 4200 VOL0 won't mount
 

We had a power outage (while not home) and it lasted longer than the UPS, so down went the server. Now...the server boots and I can connect to it via web admin, but it states that Vol0 is inactive. How can I mount the Volume? I have reset the server to no avail. :doh: I have gone into debug.cgi but cannot figure out how to force the mount. The commands that work on my 4000 don't seem to be recognized. :mad: Help! It is running Guardian 3.2.026 with 4 80GB drives in raid 5.

Name RAID Set Size Mount Point Status Quotas
VOL0 md0 175.44 GB /hd/vol_mnt0 Not mounted Disabled

Here's something in the logfile that caught my eye:
EXT2-fs warning: checktime reached, running e2fsck is recommended

Re: Snap 4200 VOL0 won't mount
 

Is it just me, or are we starting to see more of the Guardian OS units round these parts? Time to stock up on information... :eek:

Sorry cianwill, I do not have much of a suggestion here. The only thing I can think of is that maybe the drive got corrupted when the power went out (that does happen to drives sometimes when power is killed). Meaning, maybe you will have to reinitialize the drive(s). But before you go that drastic, let's see what David or some of the others have to suggest...

Re: Snap 4200 VOL0 won't mount
 

Give us a Guardian unit to play with?


Its very hard for us to do much more than guess, or pass on information discovered from these machines with non/few of us having a machine or access to one


The Snap OS is based on BSD, whereas Guardian is based on the mainstream linux kernel.....



Can you do '?' or whatever it is on the snap to give us a list of debug commands?

If so, that could really help us out!

Re: Snap 4200 VOL0 won't mount
 

GNU bash, version 2.04.25(1)-release (i386-quantum-linux-gnu)
These shell commands are defined internally. Type `help' to see this list.
Type `help name' to find out more about the function `name'.
Use `info bash' to find out more about the shell in general.

A star (*) next to a name means that the command is disabled.

%[DIGITS | WORD] [&] . filename
: [ arg... ]
alias [-p] [name[=value] ... ] bg [job_spec]
bind [-lpvsPVS] [-m keymap] [-f fi break [n]
builtin [shell-builtin [arg ...]] case WORD in [PATTERN [| PATTERN].
cd [-PL] [dir] command [-pVv] command [arg ...]
compgen [-abcdefjkvu] [-A action] complete [-abcdefjkvu] [-pr] [-A a
continue [n] declare [-afFrxi] [-p] name[=value
dirs [-clpv] [+N] [-N] disown [-h] [-ar] [jobspec ...]
echo [-neE] [arg ...] enable [-pnds] [-a] [-f filename]
eval [arg ...] exec [-cl] [-a name] file [redirec
exit [n] export [-nf] [name ...] or export
false fc [-e ename] [-nlr] [first] [last
fg [job_spec] for NAME [in WORDS ... ;] do COMMA
function NAME { COMMANDS ; } or NA getopts optstring name [arg]
hash [-r] [-p pathname] [name ...] help [-s] [pattern ...]
history [-c] [-d offset] [n] or hi if COMMANDS; then COMMANDS; [ elif
jobs [-lnprs] [jobspec ...] or job kill [-s sigspec | -n signum | -si
let arg [arg ...] local name[=value] ...
logout popd [+N | -N] [-n]
printf format [arguments] pushd [dir | +N | -N] [-n]
pwd [-PL] read [-ers] [-t timeout] [-p promp
readonly [-anf] [name ...] or read return [n]
select NAME [in WORDS ... ;] do CO set [--abefhkmnptuvxBCHP] [-o opti
shift [n] shopt [-pqsu] [-o long-option] opt
source filename suspend [-f]
test [expr] time [-p] PIPELINE
times trap [arg] [signal_spec ...] or tr
true type [-apt] name [name ...]
typeset [-afFrxi] [-p] name[=value ulimit [-SHacdflmnpstuv] [limit]
umask [-p] [-S] [mode] unalias [-a] [name ...]
unset [-f] [-v] [name ...] until COMMANDS; do COMMANDS; done
variables - Some variable names an wait [n]
while COMMANDS; do COMMANDS; done { COMMANDS ; }

Re: Snap 4200 VOL0 won't mount
 

Above is what I get by going into http://SNAP/admin/debug.cgi

Whether or not this is the correct debug menu, I have no clue. I am running off of the same info that I would use to TS my older Snap OS's

Any help would be greatly apperciated, I need that data off the 4200.

Re: Snap 4200 VOL0 won't mount
 

Hmm

That looks more like a modified shell on a linux box...

Hmm

Re: Snap 4200 VOL0 won't mount
 

Did you run the e2fsck ?

And do you have access to the maintance section???

I'm going to look at the Gentoo forums and see if they have any thing of interest.

The snap OS cmd will not work on the Grardian os. Built of of different platforms.

Re: Snap 4200 VOL0 won't mount
 

Found this on Gentoo site. they were refering to the -f flag,

But I have now idea what your drive id is. The is in reference to a ext3 partition. Yours is e2 .

Just read if you had a drive failure you will get this error too.

Re: Snap 4200 VOL0 won't mount
 

Well,

I have tried to run e2fsck....but i don't think it is working. Maintenace section? Hmmm, well the drives themselves are showing a status of OK.
dev info does not work, but I will go into the logfile and see if there is something about the drives...I will past in what info I can find.

Re: Snap 4200 VOL0 won't mount
 

Here is some of the logfile:

XFS: log mount failed kernel Sep 16 03:10:28
XFS: log mount/recovery failed kernel Sep 16 03:10:28
XFS: failed to locate log tail kernel Sep 16 03:10:28
XFS: extended permissions ON kernel Sep 16 03:10:28
XFS: log mount failed kernel Sep 16 03:10:28
XFS: log mount/recovery failed kernel Sep 16 03:10:28
XFS: failed to locate log tail kernel Sep 16 03:10:28
XFS: extended permissions ON kernel Sep 16 03:10:28
disk 3, s:0, o:1, n:3 rd:3 us:1 dev:hdg4 kernel Sep 16 03:10:28
disk 2, s:0, o:1, n:2 rd:2 us:1 dev:hde4 kernel Sep 16 03:10:28
disk 1, s:0, o:1, n:1 rd:1 us:1 dev:hdc4 kernel Sep 16 03:10:28
disk 0, s:0, o:1, n:0 rd:0 us:1 dev:hda4 kernel Sep 16 03:10:28
--- rd:4 wd:4 fd:0 kernel Sep 16 03:10:28
RAID5 conf printout: kernel Sep 16 03:10:28
disk 3, s:0, o:1, n:3 rd:3 us:1 dev:hdg4 kernel Sep 16 03:10:28
disk 2, s:0, o:1, n:2 rd:2 us:1 dev:hde4 kernel Sep 16 03:10:28
disk 1, s:0, o:1, n:1 rd:1 us:1 dev:hdc4 kernel Sep 16 03:10:28
disk 0, s:0, o:1, n:0 rd:0 us:1 dev:hda4

Re: Snap 4200 VOL0 won't mount
 

Here is what I get when trying fsck.ext2 -fcyv /dev/hda4

e2fsck 1.19, 13-Jul-2000 for EXT2 FS 0.5b, 95/08/09
fsck.ext2Couldn't find ext2 superblock, trying backup blocks...
: Bad magic number in super-block while trying to open /dev/hda4

The superblock could not be read or does not describe a correct ext2
filesystem. If the device is valid and it really contains an ext2
filesystem (and not swap or ufs or something else), then the superblock
is corrupt, and you might try running e2fsck with an alternate superblock:
e2fsck -b 8193

Re: Snap 4200 VOL0 won't mount
 

Geading on Gentoo forums, This error will show when you have a drive failure.

Try the -b 8193 superblock option.

ls will do a dir list
df -h will give you file system usage

You may want to try the other drives too
fsck.ext2 -fcyv /dev/hdc4
fsck.ext2 -fcyv /dev/hde4
fsck.ext2 -fcyv /dev/hdg4

Re: Snap 4200 VOL0 won't mount
 

Command: fsck.ext2 -b 8139

Usage: fsck.ext2 [-panyrcdfvstFSV] [-b superblock] [-B blocksize] [-I inode_buffer_blocks] [-P process_inode_size] [-l|-L bad_blocks_file] [-C fd] device Emergency help: -p Automatic repair (no questions) -n Make no changes to the filesystem -y Assume "yes" to all questions -c Check for bad blocks -f Force checking even if filesystem is marked clean -v Be verbose -b superblock Use alternative superblock -B blocksize Force blocksize when looking for superblock -l bad_blocks_file Add to badblocks list -L bad_blocks_file Set badblocks list

Not sure if I am doing this correctly

Re: Snap 4200 VOL0 won't mount
 

Th is what I get with df -h

Filesystem Size Used Avail Use% Mounted on
/dev/md100root 529M 265M 264M 50% /

Re: Snap 4200 VOL0 won't mount
 

Here is the drive status:

RAID Set Name: md0
Type: RAID 5 (checksummed)
RAID Size: 219.25 GB
RAID Status: OK

Location Model Size Status Actions
Drive 1 80 GB Maxtor-6Y080L0 73.10 GB OK
Drive 2 80 GB Maxtor-6Y080L0 73.10 GB OK
Drive 3 80 GB Maxtor-6Y080L0 73.10 GB OK
Drive 4 80 GB Maxtor-6Y080L0 73.10 GB OK

Re: Snap 4200 VOL0 won't mount
 

Looks like every thing is back to normal.

I would to a shut down then restart and see if it comes up now.

Re: Snap 4200 VOL0 won't mount
 

ok, just ran fsck /dev hd1 and got this:
e2fsck 1.19, 13-Jul-2000 for EXT2 FS 0.5b, 95/08/09 e2fsck: need terminal for interactive repairs

So, does this mean I need something hooked up to the snap server?

Re: Snap 4200 VOL0 won't mount
 

The drives have always shown a status of ok...it's the volume that won't mount. Which means my shares don't work...arghhh I have raid 5 for keeping data safe and now I can't even use it.

Re: Snap 4200 VOL0 won't mount
 

The 4200 has a svga and ps2 port for monitor and keyboard. I thinks it is telling you that you need a direct connection to do the repairs.

Use the -f flag and see if it fixes the problem.

If you have the gsu file for your version of OS you may want to re-install it if nothing else works.

I'm surprised it not a option when in maintance mode.

Have you searched Adpatec (Snap Appliance) knowledge base ????

Re: Snap 4200 VOL0 won't mount
 

Thanks, I'll try to hook up a monitor and KB.
These are my only options in Maintenance:

OS Update Upgrade the server's operating system.

Factory Defaults Reset the server to factory defaults.

Disaster Recovery Prepare for and recover from server failure.

Add-on Features Manage Add-on Features

Host File Editor Identify your backup server to the Snap Server.

Shutdown or Reboot Restart or power down the server.

I am digging through Adaptec now...

Re: Snap 4200 VOL0 won't mount
 

Try Disaster recovery

It would be my first choice.

Re: Snap 4200 VOL0 won't mount
 

unfortunately, I don't have any images to recover from. I never got that far...

Re: Snap 4200 VOL0 won't mount
 

Give this a try.

fsck.ext2 -b 8139 -fcyv

You may have to break down and give Adaptec a Call

Or locate the other guy that just came here earlier looking for the Guardian OS. And see if he can help you. sopymattw?

Go to gentoo.org forum and ask for help.

Re: Snap 4200 VOL0 won't mount
 

How big was your UPS and was it a network type or std desktop pc type. I want to know if I need to upgrade my UPS units.

Re: Snap 4200 VOL0 won't mount
 

APC 1100 desktop type - power must have been out for more than 30-40 minutes.
Now i need to figure out how to view the devices like I can on my other snaps (config devices info) because I may have a HD going bad. The log file has a line stating that there is a bad drive (raid1: Disk failure on hdg2, disabling device. ) However, when I look at the HD's in Storage they look fine. So if I need to replace one I need to be absolutely sure which one it is. Thanks for the advice, I'll look on Gentoo. I did not find anything on Adaptec.

Re: Snap 4200 VOL0 won't mount
 

hdg2 is drive 4 by your earlier post hdg4.

Does it not give an indicator led on the front?

Re: Snap 4200 VOL0 won't mount
 

Ok, excellent...well I had cleared out the log and rebooted. Should have figured that one out though, wonder why in one place it is hdg2 and hdg4 in another? Anyway guess it's time to order larger drives -woohoo!

Re: Snap 4200 VOL0 won't mount
 

BTW, I have hooked a KB and Monitor to the 4200. I can watch it go through the boot process, but right after stage 2 it pops up a message stating that it cannot be administered by KVM and video will now be disabled, please connect through the web interface. SO, how the heck are you to do those commands that need interaction locally???

Re: Snap 4200 VOL0 won't mount
 

Log in to the the web pages and see if there is a option for the monitor & KB. It may be the option when you into maint mode.

Sorry we can't be much help. These have just started coming through here. And I do not have one to run the mill to test on.

Re: Snap 4200 VOL0 won't mount
 

No go on the KB and video, the original documentation that came with it states that the video is disabled. I guess the only way to use them is with some other OS loaded like FreeNAS or Server 2003.