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-   -   Rant -- SnapTec (http://forums.procooling.com/vbb/showthread.php?t=13197)

Parity Error 06-05-2006 10:20 PM

Rant -- SnapTec
 
It took me 3 emails and 30 min on the phone to get a copy of SNAP ASSIST. Of what possible use is it to a non-SNAP user, that they have make it like a trip to the dentist to get a copy...?

I can see their attitude re: upgrades...but utilities?

[I needed a new version as the original would not find the 2000 in question...]

jontz 06-06-2006 11:25 AM

Re: Rant -- SnapTec
 
They would much rather sell you a brand new system with a service contract than give the utilities you need to keep your old one going. Sad truth about Adaptec.

re3dyb0y 06-06-2006 11:39 AM

Re: Rant -- SnapTec
 
Yeah

Hence here thrives!

blue68f100 06-06-2006 12:24 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by Parity Error
It took me 3 emails and 30 min on the phone to get a copy of SNAP ASSIST. Of what possible use is it to a non-SNAP user, that they have make it like a trip to the dentist to get a copy...?

I can see their attitude re: upgrades...but utilities?

[I needed a new version as the original would not find the 2000 in question...]

Welcome to the Free Friendly Un-Official Tech support forum.

We get a lot of traffic from them, turning off users. Adaptec is just the opposite of SnapAppliance. SnapApliance was real friendly and had a site where you could freely get software. NOT so with Adaptec.

Phoenix32 06-06-2006 09:36 PM

Re: Rant -- SnapTec
 
Alright, I am just going to say it. Adaptec sucks. Their customer service and support is AWFUL. When you buy a product, you expect support. But with Adaptec, they feel that even if you buy their product, you should pay them for support. This to me gives reason why NOT to ever buy a NEW PRODUCT from Adaptec, EVER... And they better wake up soon, their little snap server version of the cash cow is going to run out. Many other companies are providing very competitive NAS solutions these days, and with far superior support.

Did I pass on the rant-o-meter? :drool:

jontz 06-07-2006 10:11 AM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by Phoenix32
Did I pass on the rant-o-meter? :drool:

Are you kidding me? My computer did a self re-boot when I was reading your post :D

Phoenix32 06-07-2006 02:00 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by jontz

Are you kidding me? My computer did a self re-boot when I was reading your post :D

:D Cool

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities... ;)

jontz 06-07-2006 09:29 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by Phoenix32
:D Cool

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities... ;)

LOL, I can imagine. Thanks for keeping it family friendly though, we all appreciate your restraint. :eek:

blue68f100 06-08-2006 06:54 AM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by Phoenix32
:

As a retired US Navy Submarine sailor, you have no idea how hard it was to type that without the profanities... ;)

Is it kind of like rough necks on a rig ...... Oil Patch for 22 yrs.

Phoenix32 06-08-2006 04:35 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by blue68f100
Is it kind of like rough necks on a rig ...... Oil Patch for 22 yrs.

Yup... :cool:

jontz 06-08-2006 06:40 PM

Re: Rant -- SnapTec
 
Good Lord...we've been taken over by crusty old men... ;)

Phoenix32 06-09-2006 11:08 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by jontz

Good Lord...we've been taken over by crusty old men... ;)

Yup... :cool:

9mmCensor 06-12-2006 10:10 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by jontz
Good Lord...we've been taken over by crusty old men... ;)

That happened here long ago. :ha:

blue68f100 06-13-2006 07:18 AM

Re: Rant -- SnapTec
 
I't didn't creap up on me, it was like a ton of bricks fell. Now I have a broken old body.

I just wonder if any of you are old enough to reconize what my icon is ??????

Phoenix32 06-13-2006 12:32 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by blue68f100
I't didn't creap up on me, it was like a ton of bricks fell. Now I have a broken old body.

I just wonder if any of you are old enough to reconize what my icon is ??????

Bass lure.. Some type of flatfish (at least that's what we used to call them)..

:ha:

blue68f100 06-13-2006 01:39 PM

Re: Rant -- SnapTec
 
Your right its a fishing lure, but what is it called.
Hint: It was first produced in the 30's

jontz 06-13-2006 03:58 PM

Re: Rant -- SnapTec
 
Too old for me to know...I was born in 1980 ;)

blue68f100 06-13-2006 07:48 PM

Re: Rant -- SnapTec
 
I was just seeing if there were any fisherman in the group. :cool:

jontz 06-13-2006 09:29 PM

Re: Rant -- SnapTec
 
Oh, don't get me wrong, I love to fish. What other activity do you get to drink beer, sleep, and still call it a sport? :D

Phoenix32 06-13-2006 10:19 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by blue68f100

I was just seeing if there were any fisherman in the group. :cool:

Ummm, I am a fishrman, BUT... I live in the northwest, you in Texas. What type fish we fish for and what type fish you fish for in some cases is big time different, thus the bait and/or lures are different. :doh:

blue68f100 06-14-2006 07:23 AM

Re: Rant -- SnapTec
 
This bait was design to catch all species of fish, and has done so for me. Used mainly for Bass. The designer of the lure WON every tournment he entered in the US, till they prevented (prohibited) him from using it, as was designed.

Hint " He lived in Hickory, NC, Was a professor at the university"

bigcitymike2 06-16-2006 10:42 PM

Re: Rant -- SnapTec
 
*****Drumm roll******

Spoonplug!

http://buckperry.com/

Never tried it myself. Have to give it a go around!

-bigcitymike

More info from wikipedia:

A spoonplug is a form of fishing lure. It was invented in 1946 by Elwood L. "Buck" Perry, then a physics and math teacher in Hickory, North Carolina. Perry combined science with a logical approach to fishing to create a "total fishing system." He decided to teach people to fish instead of teaching math or physics. He is credited as being the father of structure fishing and was later inducted into the National Freshwater Fishing Hall of Fame.

Buck used a total fishing system of understanding lakes types, water color, weather, tools and controls, and structure and mapping to make the system work.

jackdon 07-12-2006 09:56 PM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by jontz
They would much rather sell you a brand new system with a service contract than give the utilities you need to keep your old one going. Sad truth about Adaptec.

Hi,

I registered my self with the Snap Server Number on the Adapter Website. Then request a SnapOS Version 4.860 update file. Download the 20MB file and unzip it Assist is in one of the folder. All in all it takes me 20 minutes. Note this version is a patch and not the full OS.

Hope this help.

Andy Ng.

re3dyb0y 07-13-2006 02:09 AM

Re: Rant -- SnapTec
 
Yeah we know about that

You just cannot get from V3 from it


Don't worry, we're covered :D

jontz 07-13-2006 11:05 AM

Re: Rant -- SnapTec
 
Quote:

Originally Posted by jackdon
Hi,

I registered my self with the Snap Server Number on the Adapter Website. Then request a SnapOS Version 4.860 update file. Download the 20MB file and unzip it Assist is in one of the folder. All in all it takes me 20 minutes. Note this version is a patch and not the full OS.

Hope this help.

Andy Ng.

Thanks for the info Andy!


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