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-   Snap Server / NAS / Storage Technical Goodies (http://forums.procooling.com/vbb/forumdisplay.php?f=82)
-   -   Assist (http://forums.procooling.com/vbb/showthread.php?t=13433)

radio 09-02-2006 01:12 PM
Assist
 
Where does one find a copy of assist? I bought a used snap, and have no software for it. I was able to find an OS upgrade, thought not a 4.0 version. Still, from what I have been able to gleen from these forums, I need assist to upgrade it. Where can it be found?

oidar

Geek_Ed 09-02-2006 02:12 PM
Re: Assist
 
If you DID get OS ver 4.0.860, Assist would be part of that package ;)

blue68f100 09-02-2006 02:27 PM
Re: Assist
 
You do not need assist to upgrade, unless you are at v1. Updates are done from the web interface.

Assist is used to setup a snap that has been reset to factory. Reset to factory set the IP to 0.0.0.0

radio 09-02-2006 03:02 PM
Re: Assist
 
I've looked all over the web interface, but couldn't find it. Granted I am very new to the whole snap thing.

I wish I could find a 4.0.860

radio 09-02-2006 03:06 PM
Re: Assist
 
Actually, I think I have a line on v4... I'll report back

blue68f100 09-02-2006 04:23 PM
Re: Assist
 
Look under "server settings", toward the bottom.

radio 09-03-2006 12:46 PM
Re: Assist
 
Nope.

server settings menu:

server anme
date time
language support
failure notification
server restart
factory settings
save/restore configuration.

Nothing under these menues has any thing to do with OS upgrade.

it's OS 3.1.603, so that might have been introduced later.

That's OK though, I've been 'assisted'.

bthomas2 09-05-2006 01:54 AM
Re: Assist
 
I found assist on the dell support site some of the Dell nas are snap servers

radio 09-05-2006 09:38 AM
Re: Assist
 
Yes, but it is this same and will it work with older snaps?

prem 09-05-2006 10:58 AM
Re: Assist
 
i just tried it with a SnapServer2000 Hardware 2.0.0 Bios 2.0.282
everything fine - works well! ;)

regards
prem

blue68f100 09-05-2006 11:53 AM
Re: Assist
 
The only problems tha have come up, has been related to v1 & v2 OS. Discovered the updaters require a latency OS to run (win98). These were for the v1 2000.


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