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Originally Posted by mikehotel
Here is a e-mail I sent to C-systems.....
Hello-
I purchased your product when it was first released, I received my pump on June 24. I immediately put your pump into service in my water cooling loop; and last week it started working intermittently, now it will not work at all. I have tested the pump with fan headers I know to be powered on, (confirmed with my multimeter)....and nothing. I opened your pump to see if perhaps the impeller was binding somehow, and was shocked to see extensive corrosion and pitting inside the pump housing. I am puzzled by this because I used distilled water with the addition of 10% water wetter....I have a feeling that perhaps my pump was used when I received it; some of the Allen head screws were a bit rusty. Will you stand behind your product and replace it? I clearly did not reach the products claimed life span. Thank you,
I am really pissed! Let's see if they do the right thing.....
Here is a shot of the pump:
[IMG*]http://img.villagephotos.com/p/2004-2/641473/pump005.jpg[/IMG]
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Knowing the willingness of c-systems support, i am pretty sure you will receive a MarkII for free no question asked...