I'm having a similar problem upgrading my snap server 2000. I believe this was originally a demo only unit. There is a stick on it that said not for sale. Here is the current info:
Model : 2000 series
Software: 3.4.803 (US)
Hardware: 0.0.0
BIOS : 2.0.252
When I try to update via the web interface I get the following error:
Problem: Invalid SUP file for the given platform. Try selecting another SUP file and repeating the operation.
I receive a similar error saying the image is not for my platform when I try to upgrade via snap assist. I am trying to upgrade to ver 3.4.805 to support large drives.
Let me know if anyone knows how to do this. If I need to enter commands via debug mode please give me the commands. Thanks!
Joe
|