best buy is another retailer that accepts returns with no receipt
they also have a 30 day return policy but are very flexible about it
ciruit city however will only return with receipt and in 30 day period
i tried returning an item in original shrink wrap (not opened) about 33 days later and even the store manager said no way
well guess where i bought my new HDTV, DVD player, and VCR a month later?
happy customers pay big dividends in the end
i'm quite suprised by Billa's reaction - expected better
granted there could be other factors involved but a short explaination of those factors might make the customer feel better than sticking to the fine print
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