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lets see... Asus, Abit, Maxtor, Western Digital to name a few.
all of which i have RMA'd to in the past and not once have they asked for a reciept or any proof of purchase...
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And they're all manufacturers. Swiftech are not the manufacturer of the MCP600. DJ_MIX should go straight to the manufacturer if he doesn't have a receipt.
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None of this has anything to do with why the part failed. The fact that the warranty is not transferable is "BULLSHIT". The fact that alot of companies hide behind this kind of bullshit doesn't make it right. Did the act of buying the pump on the forum cause it to fail? The early version of the pump has a known design flaw and therefore should be repaired regardless of warranty.
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Yes, by the company that MAKES that product, not by a company that resells a product. Speak to the manufacturer. And grow up whilst you're at it.
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" Maintenance free brushless motor, with 2 year warranty *"
That Part!
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Eaxctly - on the MOTOR - not the whole pump. Swiftech don't make the motor, they don't make the pump. Speak to the company that MAKES the pump.
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Most companies I have dealt with don't care where I have purchased it from... or when I purchased it... if a product like a Motherboard or Hardrive has only been manufactured in the last year or so and has a 3 year warranty… then what is the issue.. the product is under warranty…
In the past I was able to check via serial number on Western Digital’s website if a drive was still under warranty… when or by whom the drive was originally purchased was not an issue…
Only the fact that the drive or motherboard was under warranty…
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OK.... you go to a shop - Bob's PC Store - and buy a Western Digital Harddrive. It dies. You take it back to Fred's PC Store and say "this WD HardDrive is dead and has a 3 year warranty, I bought it last week. Replace it please". They'll tell you to f*** off. You didn't buy it from them. If you want that kind of service, take it to where you bought it along with your receipt, or contact WesternDigital directly.
The place you bought it from, or the manufacturer. Swiftech are neither in this case.
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Is the cost of the replacement part coming out of BillA’s own product... Why does he care so much and make such large waves over such a small, minor issue?
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I think you'll find Bill isn't making the waves. Swiftech's company policy is the factor here. And that's the same as any other company's policy when it comes to reselling/OEM-ing a product. 12 month warranty on proof of purchase. After that, speak to the manufacture. It's the other dribbling ****wits in this thread who are making the waves due to their own misunderstanding and lack of willingness to understand that Swiftech didn't make that pump. They effectively purchased it, slapped a sticker on it, sold it. They didn't choose the parts within the pump. Their responsibility is to people who purchased it directly from them and that responsibility lasts 12 months. After warranty has expired you can use the "fit for purpose" argument... but only with THE MANUFACTURER.