View Single Post
Unread 04-28-2005, 04:32 AM   #58
Marci
Cooling Savant
 
Marci's Avatar
 
Join Date: May 2003
Location: Wakefield, West Yorkshire, UK
Posts: 486
Default

Altho I have to admit, Swiftech are kinda lining themselves up for this at the moment as they don't appear to have any terms of sale on their website defining RMA policies and suchlike... ie: like THIS. Our customers have to tick 2 boxes on 2 separate pages in our check out to digital acknowledge that they have read, understand and accept those terms before finalising a purchase from ourselves. This gives us complete protection from fools like the above...

Note this section.... note "the seller" is predefined as Over-Clock UK Ltd earlier in the ToS...

Quote:
5. Warranty and Liability
5.1 The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller. Except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, Section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, Common Law or otherwise are excluded and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.
5.2 In the case of manufacturers who operate direct product support and returns procedures, the purchaser accepts an obligation to process their claim directly through the manufacturer of the product in question.
5.3 All goods, whether retail boxed are otherwise, are opened at O-CuK so that the appropriate warranty sticker / code number can be added to the item. This does not constitute goods as used, and is common practice for Online Stores and Independant Traders who do not operate barcode scanning / logging systems.
5.4 All Warrantees are between the buyer and the seller. Should the buyer pass the goods onto another party, the warranty is not carried. The 3rd party must return the goods to their seller, who has their warranty with O-CuK. Manufacturers warranty remains in effect with either party. Our contract is purely between ourselves and the original customer who purchased the goods from O-CuK.
5.5 O-CuK cannot be held responsible for any damage caused as a result of the use of any products purchased thru this site, whether that product be faulty or otherwise. The use of items sold at this site is entirely at the Buyer's risk. All liability is absolved.
Marci is offline   Reply With Quote