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Unread 08-16-2005, 01:50 PM   #6
blue68f100
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Join Date: Jul 2005
Location: Plano, TX
Posts: 3,135
Default Assist Lost and Found

Quote:
Originally Posted by DebonairOne
I have both Meridian and Quantum 2000 SNAPs and upgraded them both (over a period of about 6 months to osv4) and they both have stopped being recognized by the snap assist utility or on my network. They both were assigned static ip's which are no longer pingable... Now, the system light flashes in a quick continuous pattern, the link light is on and I get an occassional flicker from the Net light... I have previously upgraded both servers to larger capacity drives without incident (albeit not the capacity that you guys have been talking about)...

What can I do to get these puppies back up and functioning... I have heard of the command line utility, but how can that be used if you cannot communicate with the server... and since the kernel is on the MOBO, how can I downgrade to v3.x...? HELP!!!

OH, and my serial number is <37000 on both units... the Quantum snap was just upgraded this morning and has almost 200Gb of unrecoverable stuff...

DebonairOne
I have had the same problem with my Meridian 2000 SN 27k.
The rapid flashing System light indicates "Panic Alarm".
What I found that forcing the bios to see a different configuration, resets the Network side of the server. Like Pulling one drive, and installing a different. Use low capacity drives for this. Restart, wait till all of the disk light activity quit. It will take a minimum 5-10 minutes. Power down then re-install your original drives. You may have to reset back to Original factory setting, 4 blinks. When it restarts you should see alot of disk activity. After about 5 minutes it should show up with assist. It works best with a clean drive, FAT32, this forces it to load from OS from flash ram. After you get every thing back , you need to test the OS that was loaded in Flash ram. Install 2 low capacity formated Fat32 drives, do a Reset back to factory. If every thing works fine, make sure you are able to run Raid 1. I suspect that something in the v4 OS is not compatable with some of the older units. If you have problem with Raid, you will need to do a reload of the OS, you must use a complete version, an updater does not work.

Now if someone can figure out how to roll back to v3 .

I have pulled the BIOS (v1.2.180, TSOP-48) and read it with my programmer. I apears that the BIOS only uses about 10-15% of the 8meg flash. I think the OS is written to the remaining space on the bios then to the second flash chip (am29f800BT-70ec), soldered on to the board. I am going to order some of these flash chips. I am going to erase what I think is OS and see if it will load from disk like a 2200, then reinstall the OS. My 2000 has a problem since the fan failed and fried the ram in one of the harddrives and who know what else. The outer case was to hot to hold onto.

I hope this work for you.

David
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