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Bottom line: No way will I stick a stock apogee in my loop. I've tested it, and it performs well, and has incredible flow... but without a re-machined top, it is useless.
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I assume that I got one of the "first batch" blocks... that were rushed out to get distribution channels full. I just ordered another apogee to see if things are the same.
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First of all I'm, just trying to understand why in the world you would order a second Apogee if you think so highly of the first?
Second, regarding your phone call with Swiftech. I dont see why you wouldnt send the other block back to let them take a look at it, and maybe see what happened? Maybe he did hit the tops with hammers and nothing broke. All the more reason to send it in and find out what happened.
Having you pay for shipping? 99 percent of everything I ever had to return, I had to at least pay for the shipping back to RMA. I may be wrong, but if it was found to be a manufacturing problem, some companies would credit you the shipping back. Also I think that even offering to take a look at it after you epoxied it yourself is at least generous.
This has nothing to do with my opinion of Swiftech one way or another, I just think you could have handled the whole thing differently.