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Dino · 12-24-2005, 11:05 AM

I have a client that has a SnapServer 1100 80GB that seems to have died. I'm new to Snap Servers, never used a working one and just have the Admin guide to go on.

I've read all the posts here and don't see anyone else having the same behavior as the one I have. I hoping the experts here can guide me in resurrecting this unit.

Here's what it's doing:

Assist cannot find the server. Tried with and without a DHCP server (without was just my laptop,a hub and the Snap.)

Performed the one, two, three and four flash resets. I even discovered an undocumented 5th and 6th flash reset (What do those do?)

Still no Assist access.

The Power is flashing once per second.
The HD light does a double flash every second.
Link is solid and Activity led flashes with network usage.

Pulled onboard battery for 2 hours and performed a 4 flash reset, No Access.

The real strange thing is that the Power button does not power the unit up or down (no 3 Power Led flash) even after holding it for 2 or 3 minutes. The only wa to power it down is to pull the power cord.

I puled the HD and ran Maxtor's disk diag on it (read only test, didn't do a low-level format) and it didn't find any problems.

If I understand the postings correctly, a portion of the 1100's O/S resides on the HD, correct?

Does the power down and the ethernet/web access portion of the O/S reside on the HD?

If so, then barring any motherboard issues, I should only need to restore the image back onto the HD, correct?

Thanks in advance for any help you can offer.

Have Happy Holiday

BTW: Adaptec wants $120 up front to open a Tech Support call (refunded and a new unit at no charge if it's a hardware problem). That would be too easy (not to mention I have a funny feeling that they would say it's not a h/w problem and keep my $120)

12-24-2005, 11:05 AM	#875
Dino Cooling Neophyte Join Date: Dec 2005 Location: US Posts: 2	Re: Hack a Snap Sever 1000? I have a client that has a SnapServer 1100 80GB that seems to have died. I'm new to Snap Servers, never used a working one and just have the Admin guide to go on. I've read all the posts here and don't see anyone else having the same behavior as the one I have. I hoping the experts here can guide me in resurrecting this unit. Here's what it's doing: Assist cannot find the server. Tried with and without a DHCP server (without was just my laptop,a hub and the Snap.) Performed the one, two, three and four flash resets. I even discovered an undocumented 5th and 6th flash reset (What do those do?) Still no Assist access. The Power is flashing once per second. The HD light does a double flash every second. Link is solid and Activity led flashes with network usage. Pulled onboard battery for 2 hours and performed a 4 flash reset, No Access. The real strange thing is that the Power button does not power the unit up or down (no 3 Power Led flash) even after holding it for 2 or 3 minutes. The only wa to power it down is to pull the power cord. I puled the HD and ran Maxtor's disk diag on it (read only test, didn't do a low-level format) and it didn't find any problems. If I understand the postings correctly, a portion of the 1100's O/S resides on the HD, correct? Does the power down and the ethernet/web access portion of the O/S reside on the HD? If so, then barring any motherboard issues, I should only need to restore the image back onto the HD, correct? Thanks in advance for any help you can offer. Have Happy Holiday BTW: Adaptec wants $120 up front to open a Tech Support call (refunded and a new unit at no charge if it's a hardware problem). That would be too easy (not to mention I have a funny feeling that they would say it's not a h/w problem and keep my $120)