Os i will sort
if you go to
http://snapserver ip/config/debug
type bios International
Mine shows 'Pseudoflash exists, so this is an internationalizable box.'
If you get the same you are fine
try
bios International enable english
Webpage i think dave is after
http://snap ip/config?Func=LanguageSupportSend
First box, there should be an option for English US
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