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Originally Posted by blue68f100
Thats nice to know. Ask them when are they going to post all of the older files that SnapAppliance had for these units. The only one the post/list is v4.0.860 patch. It would be nice to see if they have a BIOS update for your unit (1.2.180) to v2+.
I have a 1100 that the sys & disk led blink in unision and then the disk blinks twice. I and other users would sure like to know how to clear it. I think it is looking for IP address? All resets of all kind do not work.
On the 2000 they say the OS updates can not be reversed. Would be nice if there is a way to clear the flashram so they could.
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I asked them and they said the only way to get the older OS's is to buy a support contract from them :/
I can ask about the led issue next time i call them.
I will also inquire about the BIOS version and the possiblity of revesing an OS. They were not to helpful in the few questions i asked them even after getting the support contract. The FTP problem was simply responded with " upgrade to the latest OS." I told them people have reported problems with it on this snap server and I did not want to upgrade and be stuck and they said this was the only way. So you can imagine the future help will be very limited.
thanks,
sgossard34