Alright, I am just going to say it. Adaptec sucks. Their customer service and support is AWFUL. When you buy a product, you expect support. But with Adaptec, they feel that even if you buy their product, you should pay them for support. This to me gives reason why NOT to ever buy a NEW PRODUCT from Adaptec, EVER... And they better wake up soon, their little snap server version of the cash cow is going to run out. Many other companies are providing very competitive NAS solutions these days, and with far superior support.
Did I pass on the rant-o-meter?