[JELo]

I don't mean to seem dense but I did register my unit with Adaptec and did attempt to go through the AskUS email support but I wind up at a web page that includes the following:

"The information you have entered indicates that your product is beyond its complimentary support period. Products beyond the complimentary support period are supported on a best effort basis via telephone for a fee."

And I can't seem to get to a link to email them from there. This unit is about six? years old. I got it from my employer when they upgraded but it still seems to work just fine, just wanted to put some big drives in it. JELo