[daveklingler]

I have much the same problem with my 1000 and my 4000. I have a file called "SnapOS_4_0_860_upg.exe" that I acquired a while back from somewhere (Quantum?) but never installed. Recently I decided to upgrade the drives in both my units, but both Assist and the command line upgrade tool tell me that "This file is not a valid upgrade for your server." The three sup files contained in that executable are "Snap_4_x.sup", "snap_jvm.sup", and "snap_ServerSync.sup". I'd be happy to send the file with anyone who thinks it might help them, but in the mean time I'm having trouble finding the correct file to allow my servers to see decent-sized drives.

And as has been mentioned many times on this forum, Adaptec's support (and their website) just plain sucks.

Thanks in advance for any help!

Dave Klingler