Totally agree but bet he won't i will ask. Had a hell of a week with all this to be honest just want my money back and get set up and running with a working unit.
The guys got 100% pos feedback as well, think i'm jinxed.

Good thing about all this is i'm learning loads. I was reading some of the threads on this site and must confess not understanding most of them but its all bloody interesting anyway.
Gutted i've got to wait for another unit though i have no patience at all.