Re: Snap 410 Hard Drives?
Apologies in Advance
I don’t know your circumstances and I do not mean to offend you but I must ask would you buy a new Porsche and immediately replace the engine and put the engine into a VW?
You need to consider is why do I want to buy this lovely 410 change the drives and be responsible to my director when it stuffs up and I haven’t got support or warranty? If it is for your home and you don’t have anyone to answer to, well it’s your call so go wild; I would love to hear that it went well.
Current Snap Servers like the 410 should not be touched unless you are loaded, if you want to do what you are planning go out and find a snap4500 that is just out of the 3 year warranty and go wild with your drives it will be a faster system than the 410 and it will probably cost the same if it is now 3 years old...
Why does the Snap cost so much?
Have you heard the expression “Position Position Position” in real estate?
For IT the cry is “Development Development Development – this has to happen otherwise you end up with another Net Gear NAS or some other Junky thing that doesn’t work properly.
Why do the Snap HDD’s cost so much?
As Adaptec have to support these suckers they need to know that you are only using the drive that they spec with the same firmware from the same batch etc etc, if the drives are all identical in every way there are far less issues that can arise and testing every combination of drive is not possible + they have to buy a bunch of them right at the start and this ensures their pricing stays high especially if they can not sell enough through and the drives drop a long way in price at the start – also they still need to get some more money back for the Development Development Development.
Hotswap?
[They will void the warranty for swapping out HDD's on a item that is advertised as having Hot Swappable hard drives? harsh!]
He meant swapping out a non-SnapServer HDD. – see directly above;
What is the story with support?
The support is 3 years return to factory and with the warranty back to the factory, from my part of the world it makes them hard to sell…
They do have support options;
- Bronze that gets you the software and phone support (still return to factory for hardware)
- Silver that gets you NBD onsite and
- Gold that gets you 24x7x4hr
If you don’t want to take them up on the support you should buy 1 or 2 spare HDD’s with carriers from Snap in advance put them on the shelf and then you check out the cost of the onsite’s and you would find that it would be better to just buy the Silver… then the whole thing would get replaced if there was an issue…
Bagging out Adaptec for being a Company is like bagging out Santa for coming at Xmas! They are extremely likely to be trying to make a profit (that’s what companies do) I am certain that they are doing well but they wouldn’t be doing as well as they would be expected to by their shareholders and some people on this forum.
I think it sucks that OS updates are no longer free but that’s Life, I used to get between Xmas and new year off without using my holidays and a week either side on skeleton shifts as well, but that has definitely changed too, to my deep regret!
I hope this has assisted you.
Matt
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