Update:
The problem is DEFINATELY related to upper and lower case file names being able to take place in the same folder. I am not able to create the same filename, upper or lower case, in Windows, but scanning upload program, SGW, is. I'm told that the SGW program is written in visual basic.
So, to recap, windows can not create the same file name with any case, but this program, written in VB, communicating through windows, not FTP, apparently can.
The problem is definately with 4500 snap servers because we were using a 4100 that worked fine, but when replaced with this 4500, thats when the problem started. The problem stopped when I changed the config settings of this SGW program to send the scans to the lowercase file name, h12bcode.a.
I have 2 4500's and both of them did the same thing.
If you have a 4500 you can verify this by trying to access it via FTP in windows. Here is what I did. (I changed my server and username to generic ones)
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\>ftp 10.152.12.28
Connected to 10.152.12.28.
220 ProFTPD 1.2.9 Server (Snap Appliance FTP Server) [servername.domainname.com]
User (10.152.12.28
none)): "username"
331 Password required for "username".
Password:
230 User "username" logged in.
ftp> cd SHARE1
550 SHARE1: No such file or directory
ftp> cd share1
250 CWD command successful.
ftp>
Tyler