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joebloggs99 · 05-27-2007, 01:58 AM

Hang on, Phoenix32 - all is not necessarily as you suggest.

Adaptec's position in the US is clear enough, and has been posted here many times. Adaptec's position in Europe is not necessarily the same.

I contacted Adaptec's European Support with a SnapOS problem. No warranty, no contract. They wouldn't help fix the unit without 'entitlement', but they did send me a link from where I could download a 4.0.860 Full Install. The file I got - for free, because I asked - will upgrade a V3 installation to V4.0.860. It's legitimate, and it works.

Now, it's quite possible that Adaptec have tightened up in Europe recently. It's also possible that with 350million people, Europe is a more important place than the US.

05-27-2007, 01:58 AM	#9
joebloggs99 Registered User Join Date: Dec 2006 Location: UK Posts: 23	Re: Snap OS Hang on, Phoenix32 - all is not necessarily as you suggest. Adaptec's position in the US is clear enough, and has been posted here many times. Adaptec's position in Europe is not necessarily the same. I contacted Adaptec's European Support with a SnapOS problem. No warranty, no contract. They wouldn't help fix the unit without 'entitlement', but they did send me a link from where I could download a 4.0.860 Full Install. The file I got - for free, because I asked - will upgrade a V3 installation to V4.0.860. It's legitimate, and it works. Now, it's quite possible that Adaptec have tightened up in Europe recently. It's also possible that with 350million people, Europe is a more important place than the US. Last edited by joebloggs99; 05-28-2007 at 01:32 AM.