Pro/Forums - View Single Post - SNAP 1000 in diagnostic mode permanently?

tlxreed · 06-26-2007, 02:37 PM

Hi all,

I've got a SNAP 1000 that disappeared from our network last week. We thought that perhaps the drive had gone bad.

We can hear the drive initializing, so that part seems okay.

When first working with the SNAP after its failure, we could see the unit via SNAP Assist, and at one point had gotten to the point of reformatting the internal drive, but the SNAP gave an error message that there was no internal drive to format (the same one it's been running all along is still in the box).

We've reset the SNAP....now the lights seem to be indicating it's in diagnostic mode. The system and disk lights blink together once, then the disk light blinks once more. I'm reading that as the disk light is blinking twice, the FAQ says that's diagnostic mode.

I can't contact the unit using Snap Assist, though I can see another Snap 1000 on the same network.

What I've read is that I would need a disk initialized with the boot image for the Snap 1000 to revive this system. Any suggestions on how to proceed appreciated. It would be nice to mount the volume on the disk to see if it's viable, but my understanding is that cannot be done. We're not going to spend the $ on recovery, but it would be nice to get the unit operational again if possible.

Thanks in advance for any help.

06-26-2007, 02:37 PM	#1
tlxreed Cooling Neophyte Join Date: Jun 2007 Location: eugene Posts: 7	SNAP 1000 in diagnostic mode permanently? Hi all, I've got a SNAP 1000 that disappeared from our network last week. We thought that perhaps the drive had gone bad. We can hear the drive initializing, so that part seems okay. When first working with the SNAP after its failure, we could see the unit via SNAP Assist, and at one point had gotten to the point of reformatting the internal drive, but the SNAP gave an error message that there was no internal drive to format (the same one it's been running all along is still in the box). We've reset the SNAP....now the lights seem to be indicating it's in diagnostic mode. The system and disk lights blink together once, then the disk light blinks once more. I'm reading that as the disk light is blinking twice, the FAQ says that's diagnostic mode. I can't contact the unit using Snap Assist, though I can see another Snap 1000 on the same network. What I've read is that I would need a disk initialized with the boot image for the Snap 1000 to revive this system. Any suggestions on how to proceed appreciated. It would be nice to mount the volume on the disk to see if it's viable, but my understanding is that cannot be done. We're not going to spend the $ on recovery, but it would be nice to get the unit operational again if possible. Thanks in advance for any help.