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The early 1000 do not really like v4. I think its a memory restrant. Some of the 1000 only had 32meg of system ram. Where most all of the other have at least 64meg.
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I suspected that one of the reasons may well have been the low RAM, which is one of the reasons I first looked to upgrade the snaps RAM (which is unfortunately soldered on). I have 32 MB of RAM. That is one of the reasons for my constant bugging of people on these forums for a 3.4 OS. The only reason I upgraded was for the large disk support and I would have been happy with the first OS that supported disks bigger than 137GB. I was worried that the v4 would be too much of a drain on the resources, but as I said, the snap server (and all the other ones, including the one I bricked) are hand downs, whose warranty had expired and I was unable to get the updates from the Adaptec Website, The only version I was able to download from another place was the v4 software, so thats what I used.
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As far as your Window uses have them connect via FTP. Then let the windows machine take care of the protocol.
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Would that provide a "drive letter" on the my computer area for them to access? Also the main reason for this snap server is for music and movie streaming, which I don't think ftp can do. (music primarily through winamp and itunes, and movies primarily through XBMC). To my knowledge FTP is not a good protocol for this.