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drewser · 11-18-2007, 04:04 PM

Hi all,

I am new to the forums, having recently purchased a used quantum 4100 snap server.

Specs are:
Model Software Hardware Server # BIOS
4000 series 3.4.790 (US) 2.2.1 563477 2.4.437

I have been using the site to help repair my system and breathe life back into it. So far, my attempts have been successful, but I lost the help files to the server!

Can someone point me in the right direction as to where I can obtain the help files, and possibly the Assist program?

Also I understand that the manual states that the DataKeeper software is licensed to the server. Since this is the case, does someone also where I can obtain a copy of the Datakeeper software as well? I wouldn't ask for it here if I felt it was piracy, but the advertising seems quite clear about the licensing.

http://phx.corporate-ir.net/phoenix....223&highlight=
"The newly introduced PowerQuest DataKeeper 5.0, a backup utility bundled free with every Snap Server"

http://adaptec-tic.adaptec.com/cgi-b...i=&p_topview=1
"The Snap servers did come standard with PowerQuest's DataKeeper backup software, which enabled secure, automated backups of unlimited clients in a Windows environment without any licensing fees."
"In the near future Adaptec will be releasing our improved download system for Snap Server products, thank you for your patience and cooperation during this transition period."

Since it does not appear that Adaptec has provided the improved download system (yet), can someone here help me out??

Thanks in advance!

11-18-2007, 04:04 PM	#1
drewser Cooling Neophyte Join Date: Nov 2007 Location: Florida Posts: 3	Snap m4100, Need Assist and DataKeeper Hi all, I am new to the forums, having recently purchased a used quantum 4100 snap server. Specs are: Model Software Hardware Server # BIOS 4000 series 3.4.790 (US) 2.2.1 563477 2.4.437 I have been using the site to help repair my system and breathe life back into it. So far, my attempts have been successful, but I lost the help files to the server! Can someone point me in the right direction as to where I can obtain the help files, and possibly the Assist program? Also I understand that the manual states that the DataKeeper software is licensed to the server. Since this is the case, does someone also where I can obtain a copy of the Datakeeper software as well? I wouldn't ask for it here if I felt it was piracy, but the advertising seems quite clear about the licensing. http://phx.corporate-ir.net/phoenix....223&highlight= "The newly introduced PowerQuest DataKeeper 5.0, a backup utility bundled free with every Snap Server" http://adaptec-tic.adaptec.com/cgi-b...i=&p_topview=1 "The Snap servers did come standard with PowerQuest's DataKeeper backup software, which enabled secure, automated backups of unlimited clients in a Windows environment without any licensing fees." "In the near future Adaptec will be releasing our improved download system for Snap Server products, thank you for your patience and cooperation during this transition period." Since it does not appear that Adaptec has provided the improved download system (yet), can someone here help me out?? Thanks in advance!