Pro/Forums - View Single Post

zenophryk · 12-04-2007, 05:26 AM

I sent an e-mail to there sales department. and they replied to it fairly quickly. So i called the sales rep, and of course he wants to sell me the latest model, but wasn't too pushy. Then he said that "he wasn't suppose to" but since the software was so old anyways, he sent me the link for the latest full install.

i always found that the tech support department has no incentive to really help you. but the sales department has more power and will help you more if they think they can build a relationship with you and get something eventually.

-Zenophryk
_________
1 Snap 2000 - 500gig (2 x 250gig WDs), v4.0.860 raid 0

12-04-2007, 05:26 AM	#4
zenophryk Cooling Neophyte Join Date: Nov 2007 Location: boston Posts: 5	Re: need help tracking down 3.4.805 or up I sent an e-mail to there sales department. and they replied to it fairly quickly. So i called the sales rep, and of course he wants to sell me the latest model, but wasn't too pushy. Then he said that "he wasn't suppose to" but since the software was so old anyways, he sent me the link for the latest full install. i always found that the tech support department has no incentive to really help you. but the sales department has more power and will help you more if they think they can build a relationship with you and get something eventually. -Zenophryk _________ 1 Snap 2000 - 500gig (2 x 250gig WDs), v4.0.860 raid 0