View Single Post
Unread 12-12-2007, 10:22 PM   #16
otoc
Cooling Neophyte
 
Join Date: Apr 2003
Location: Massachusetts
Posts: 44
Default Re: SnapOs is no longer supported

Quote:
Originally Posted by blue68f100
This is an open fourm, everyone is entitled to their opion. Just NO Person Attacks Please. I generally let everyone speak their mind, and have removed very few post.

David
moderator

otoc: You will have to contact sales on the OS. Adaptec is not a company to turn down money. The last users that came heer looking for the OS, contacted sales and they gave him v4 for FREE. Go Figure. Must have caught them weak in the knees. Contacting Tech support will only get you v3.4.807 free. But I have said this many times now in this thread.

As far as making it a free download, I dought it. They have done it with the last v3, but only on request and it was not released to all users. They have been screening request based on HW age. SnapAppliance use to allow registered users access to old software, not Adpatec, as of yet anyway. If Adaptec wants to make it free they will provide a link in the support section. Like they did with v4 wanting $$$. I dought we will ever be contacted here. Were NOT in the bussiness of providing software, just free support for users who want our help. Most users are not persons working on company hardware. Even though we do get quite a few. Most are users who purchased the hardware on eBay needing help with there new Snap. Snap is still about the only NAS that supports all OS's. But for that support now you must have a guardian unit with the latest OS (v4). The only down side of the SnapOS units is it's CPU power, Low Ram (some models), and the os is stored in flashram. Limiting it's upgrade ability. Besides the file system having a 1T limit. From a bussiness stand point these are not suitable for most.

Now for some news you may not know. Adaptec anounced several months ago that the new units are being design where you must buy the Hard Drive through them. They want to beable to charge you $400+ for a 250gi HD that yoiu can pickup for <$100. They want to force you to buy parts from them. The bad side is that they are using MAXTOR harddrives that have the Highest failure rate in the industry. This may change since Seagate bought them, but only time will fail. I know if I shelled out the big $$$ for a new unit, I would not want MAXTOR HD's. They may piss off a lot of their big clints with this one. Several years from now when these units show up on ebay, un expecting buyers are going to be in a rude awakening. Something to look forward to.

Over the past 6 mo we have started getting more request for help on the Guardian OS units. I expect this trend to continue. We are by no means experts on these units, and never claim to be. We help were we can, and new users keep adding to our knowledge base.
I'm sorry if I sounded insulting. Never did I want the good work that people have posted here for years to be maligned.

I did contact sales (not tech support).

Personally, I gave up on Adaptec products some time ago. I bought my snaps when they were Quantum. Adaptec has been shifting towards enterprise accounts for some time with their file servers. Too bad, for I don't think they have the product to compute with Apple, HP, IBM or others.

When I sell off my snap 2000s, I'm just going with an open source ile server that runs off the shelf components. I'm testing one I picked up for $30 bucks designed for a standard PC. It does more than SnapOS (except for pre OSX AFP) and runs standard PCI raid cards.
otoc is offline   Reply With Quote