[BMF]

Howdy, I realize this is a Snap 'hacking' forum but I assume someone must've run into this before.

We have over 100 shares on a Snap 4500. I have sent this ticket to adaptec 3 times now and have never gotten a response.

Any time we try to remove a share from our Snap 4500 in the web interface it says "Unable to unmount share" anytime we try to do it in the CLI this is what we get:

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SnapCLI - Snap Server Command-line Utility, version 4.4.049 SP2
Copyright 2003-2007 Adaptec, Inc. All rights reserved.
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[SNAPPA]>share delete share-name=share1
'Sys_ShareDelete(0x8064f38, 45)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share2
'Sys_ShareDelete(0x8064f38, 27)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share3
'Sys_ShareDelete(0x8064f38, 74)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share4
'Sys_ShareDelete(0x8064f38, 60)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share5
'Sys_ShareDelete(0x8064f38, 41)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share6
'Sys_ShareDelete(0x8064f38, 48)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share7
'Sys_ShareDelete(0x8064f38, 75)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).
[SNAPPA]>share delete share-name=share8
'Sys_ShareDelete(0x8064f38, 76)' failed: SYS_ERR_SHARE_UMOUNT_FAILED (102062).

as you can imagine this is pretty annoying as we pay for technical support from adaptec and the only answer we ever get from them is : format your snap and start over from scratch.

If anyone has any ideas, let me know.

BMF