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*Sonic* · 02-19-2008, 12:32 AM

Sorry for my first post being technical and all that

We found in our stock room an old SnapServer 4000 that was still brand new in the box never been used

So I took it all out and plugged it in and went to configure it and it wont let me set the date (its currently at 1/1/1980)

The OS is version 2 something and bios 2.01 so I phoned Adaptec who told me the Warranty & support expired 8 years ago, and no matter how much I tried to explain that the unit was brand spanking new and this was its first time ever switched on she wouldnt have it and kept saying she couldnt undertstand and in fact hung up on me twice (after me phoning Germany)

How do I get an upgrade of the Firmware / Software so I can use this in our Windows 2003 Active Directory and how can I force setting the date to a year in this century, its beginning to really frustrate me now as we really need the space on the Snap as our database is using all our currently available disk space so need a dumping ground for other data

Adaptec have been completly useless and wont even tell me how I can get round the date problem

I did manage to get version 3.4 of the software but it still doesnt work with AD nor can I still set the date

Cheers

Steve

02-19-2008, 12:32 AM	#1
Sonic Cooling Neophyte Join Date: Feb 2008 Location: North Posts: 1	Need some help with SnapServer 4000 Sorry for my first post being technical and all that We found in our stock room an old SnapServer 4000 that was still brand new in the box never been used So I took it all out and plugged it in and went to configure it and it wont let me set the date (its currently at 1/1/1980) The OS is version 2 something and bios 2.01 so I phoned Adaptec who told me the Warranty & support expired 8 years ago, and no matter how much I tried to explain that the unit was brand spanking new and this was its first time ever switched on she wouldnt have it and kept saying she couldnt undertstand and in fact hung up on me twice (after me phoning Germany) How do I get an upgrade of the Firmware / Software so I can use this in our Windows 2003 Active Directory and how can I force setting the date to a year in this century, its beginning to really frustrate me now as we really need the space on the Snap as our database is using all our currently available disk space so need a dumping ground for other data Adaptec have been completly useless and wont even tell me how I can get round the date problem I did manage to get version 3.4 of the software but it still doesnt work with AD nor can I still set the date Cheers Steve