I had a Snap Server 4000 with 200+ GB of data that ran into a problem. The array filled up one day, then as I was freeing up space it apparently tried to write data before it was ready and lost it's stripe. The result was a broken array and two orphans.
After reading other's experience here I knew I was SOL.
I really needed the data back so I found a place called Raid Recovery Labs
www.raidrecoverylabs.com that specializes in (among many other things) Snap Server data recovery. They were wonderful to work with. They work 24x7 and kept me updated during the process. They ran into several problems with my drives (one had to go to the clean room for recovery), but were able to recover 100% of my data.
There were several painful lessons learned during the process. All of my servers are now backed up, and we have procedures in place to make sure they do not get that full again.
I hope you never have to go through anything like I did, but if you do, I highly recommend Raid Recovery Labs for recovery of Snap data.
Thank you.
Paul Samuelson