[Steevo]

I am playing with a snap 1100. 250MB. It's not working, might have been erased for security purposes.

I reset it and assigned it an IP address and other settings.
I can access the web interface, I configured networking and I can access the web based UI. No problems at all.

Model Software Hardware Server # BIOS
1000 series 4.0.860 (US) 2.0.2 20XXXX 4.0.855

However, everything on the disk utilities page says
This page is not available because no disks were found.

Disk Status as of 6/13/2008 6:06:50 PM.
No disks found.

I took the drive out, a 250mb Maxtor and put it in an XP system, the bios reports the drive and the correct size, and logical disk manager does as well but unpartitioned. So that all seems to be working. I didn't muck with it. Just looked.

I put it back in the snapserver, and it cannot detect the disk is there. It is jumpered for master. Is that correct?

I contacted adaptec, told them I needed to reimage an 1100 and they immediately sent me a file, snap_sys.sup, 30093KB.

It's seemingly the exact same file I found on the GUESS site in an archive named
SnapOS_4_0_860_upg.exe which has assist, some help docs and three .sup files. One, the largest, is probably that same file. So I got the same file on the FTP site and direct from adaptec.

I tried to install the file as an upgrade both with the assist which chuggs along for several minutes then fails, and with the OS Update file browser on the snap server web based UI at /config?Func=ServerMenu which immediately says
Request Entity Too Large

I read some stuff about a knoppix boot method, but I was hoping that would not be necessary since I have a UI both through the Assist and directly in the server setup pages.

I read where a 1000V1 automatically formats a new disk. But this one doesn't seem to be doing that either because it's not a 1000V1 or the disk is not in a condition that allows it to be formatted automatically.

>A. The 1000v1 has the OS stored in flash ram, just install the hd. It takes about >10 min before you can connect to the web interface. There are 2 different image >files used to recover from a failed drivein the 1x00's.

>B. The 1000s normally use a 1000 image file, but if you get a 1 x 2 LED blinking >pattern it requires the 2200.img file.

>C. The 1000v2 requires an image file to be copied to the new drive. (Normally the >2200 image file)

>D. The 1100 requires an image file to be copied to the new drive. (Normally the >2200 image file)

Is the file Adaptec sent me the needed 2200 image file, or do I need a different file, or do I need to image that drive in another way?

So, what am I doing wrong? Is this a drive problem or has the disk interface in the snapserver somehow failed?

Thanks!