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Originally Posted by blue68f100
Adaptec does not use the hackers image file method. The factory has special software to load from the sup file.
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I wonder why adaptec sent me the sup file then?
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What are the LED's doing when it comes up? At times the snap will run diagonistic on the drive (drive led). If it's doing this you will need to wait it out. It could take hours depending on what's it doing.
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Drive LED is off.
System LED is blinking.
Net LED is blinking, less.
The thing cannot find it's disk. That's the problem that needs to be fixed.
Is this the KNOPPIX boot fix I need? I can do that. Are there clear step by step directions?