[Steevo]

Originally Posted by blue68f100

You need to follow the instruction using Assist to update the OS. During the process you will be asked to put the server into FLUP mode. 5 blinks is FLUP mode.

I haven't found any instructions like that, either on the forums or on the wiki.

Can you point me to specific directions? I would appreciate it.

I found this, but there is no mention of FLUP mode.

Update Requirements

To update your Snap Server using Assist, you need the following. If you do not have these required items, contact Customer Support for assistance.

· A configured Snap Server running software version 2.0 (or later). Such Snap Servers appear in green in the Assist Servers list.
· Snap Server software or Help files in a Software Upgrade Package (.SUP) file.

The Snap Server CD-ROM includes three .SUP files that you can use to upgrade or restore your Snap Server to the original version software, as well as a virtual machine upgrade.

File name Description
SNAP_HLP.SUP Contains all the Help files required by the version software. You can use this file as part of the procedure to upgrade an older Snap Server to a newer version, or to restore the Help files should they become damaged as the result of a disk failure.
SNAP_SYS.SUP Contains all the system and Help files required to run the version software.
SNAP_JVM.SUP Contains the virtual machine needed to run applications based on Java technology.
Update Procedure

To update your Snap Server’s software from a .SUP file:

1 Perform a full backup of the files stored on the Snap Server.
2 Start Assist.
3 In the Servers list, select the server you want to upgrade. The server you are updating must appear in green, indicating that it has been configured and is running version 2.0 (or later) of the software.
4 Click Advanced, enter an administrator user name and the password you have assigned to the administrator users, and click OK. The Advanced window appears.

5 Click the Upgrade Server tab.
6 Click Browse to locate the Snap Server upgrade (.SUP) file, then double-click the file name to display it in the Upgrade dialog box.
7 Click Apply to start the update process.

Assist displays a status bar that indicates the progress of the update and the percentage complete. The upgrade procedure can take some time, and will restart the server.

Copyright © 1998-2001, Quantum Corporation. All rights reserved. Portions of Assist Copyright © 2000 eHelp Corporation. All rights reserved. Information in this document is subject to change without notice and does not represent a commitment on the part ofQuantum. The software described in this document is furnished under a license agreement. The software may be used only in accordance with the terms of the agreement. It is against the law to copy the software on any medium. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Quantum.

My server does appear in green so it appears this is the procedure, and I have done this. But no success.