Pro/Forums - View Single Post - Forgotten Settings issues with Guardian OS 4.4.049

teastman · 07-07-2008, 10:02 AM

We had some weirdness here from a storm this weekend.

Snapserver410 Guardian OS 4.4.049 was attached to a UPS and seemed to power down ok when the rest of our building lost power.

But it's behaving like it crashed. I am able to get to it over the network. But,..

It's not remembering it's own Server name;
It's not remembering that it belongs to a Windows Domain
It's not remembering it's e-mail notification settings
It's not remembering the DNS servername
It seems it's network value settings are whacked.

The Snap Shots are all there,
The Shares are still there but unavailable over the network. It's simply not talking to the network or the main server (which is the Primary Domain Controller Windows 2003 SBS)

There are other issues too but I need to get on top of this first. I made a Disaster Recovery file some time ago which was created last time there was a substantial change on the snapserver.

When I go to restore settings from this file - the process tells me the restore was successful etc. But then at restart again it's asking me for the server name all over again.

When I originally bought the server we had a crash then too and it turned out that a system file in the flash memory (?) got whacked. Most of the lines for setting values were just not there to even write to so all my value inputs never got written back to that file correctly. (Kind of like trying to write values to the old system.ini files.) The tech on the phone at that time had to re-write that file via a nul modem serial cable attached to my personal machine. Command Line Interface stuff.

I also did a snapshot rollback to the last known good state. It still reboots and takes me to the servername screen.

I know that's sketchy but so you guys have ideas I can try?

07-07-2008, 10:02 AM	#1
teastman Cooling Neophyte Join Date: Apr 2008 Location: Mi Posts: 19	Forgotten Settings issues with Guardian OS 4.4.049 We had some weirdness here from a storm this weekend. Snapserver410 Guardian OS 4.4.049 was attached to a UPS and seemed to power down ok when the rest of our building lost power. But it's behaving like it crashed. I am able to get to it over the network. But,.. It's not remembering it's own Server name; It's not remembering that it belongs to a Windows Domain It's not remembering it's e-mail notification settings It's not remembering the DNS servername It seems it's network value settings are whacked. The Snap Shots are all there, The Shares are still there but unavailable over the network. It's simply not talking to the network or the main server (which is the Primary Domain Controller Windows 2003 SBS) There are other issues too but I need to get on top of this first. I made a Disaster Recovery file some time ago which was created last time there was a substantial change on the snapserver. When I go to restore settings from this file - the process tells me the restore was successful etc. But then at restart again it's asking me for the server name all over again. When I originally bought the server we had a crash then too and it turned out that a system file in the flash memory (?) got whacked. Most of the lines for setting values were just not there to even write to so all my value inputs never got written back to that file correctly. (Kind of like trying to write values to the old system.ini files.) The tech on the phone at that time had to re-write that file via a nul modem serial cable attached to my personal machine. Command Line Interface stuff. I also did a snapshot rollback to the last known good state. It still reboots and takes me to the servername screen. I know that's sketchy but so you guys have ideas I can try?