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Originally Posted by blue68f100
If this was an older unit I was say the cmos battery is dead. Or did Adaptec even put one in the 410 to increase profits by not spending the $1 for the battery.
If you know the proedure and values done by the tech, get the null modem back out.
On your UPS auto shut down, do you shut down on low battery or when ever power is lost for a certain amount of Time. The reason I ask is if the batteries are weak the unit may not be in shutdown when it drops.
Do you have your set for auto restart? If you get another power loss when starting up your batteries may not carry the unit so it can be shut down. always delay my restart till the batteries have at least 25% charge.
Andy may comment since it's a hardware issue.
Did you test after the last failure to see if the unit would retain the settings.
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Yes it was tested after the last failure and it did retain the settings.
Here's what I think happened (from the "Error Logs"); The UPS sent the signal to power down which it did. The screw-up came in because the server (I didn't see this at the time) was set to restart at power. Also there was another piece of equipment on that UPS which completely drained it after the Snap shut down.
The building power did not came back up clean and solid and the power cut out on the Snap before the UPS had enough juice to sustain a proper shutdown. It basically was trying to restart when the power took it out at the knees.
I don't know what the tech did to re-write the file at the CLI level. Sorry.
Looks like I'll have toi bite the bullet and get tech support on the line again.
Thanks
tje