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Unread 09-02-2008, 04:56 AM   #1
teastman
Cooling Neophyte
 
Join Date: Apr 2008
Location: Mi
Posts: 19
Default Snap 410 Dropping off Network w/ Reserved IPs

I am having a repeated issue with network behavior for my Snap Server. It “falls” off the network periodically and we can’t see it.

Historical info;

Snap Server 410 with Guardian OS 4.4.049
1 Gig of Adaptec Ram.
1 terabyte model
Networked to a Windows SBS 2003 network.

It HAD been okay from about March until the July 4th weekend storms. It needed to be completely reconfigured and have it’s system settings restored from a “disaster recovery” image. Before the July 4th crash the IP addresses reserved for the SNAP (from Server1) were 192.168.1.200 & 192.168.1.201 (it has two NICs). But now the Server1 DHCP console shows them as Reserved but “Inactive”.

The SNAP server has those IPs configured as “Static” such that it doesn’t have to lease IPs from the Server1 pool (that’s an Adaptec recommendation). And this is my confusion. If the Snap Server has those as Static and the Server1 has those as reserved – why would the SNAP be dropping off the Network?

I will be calling Snap’s illustrious tech support here in a couple hours but I wanted to ping this off you guys first. If the syswrapper will be helpful to you guys I might be able to figure out how to upload it.

I have to get this nailed down.

Thanks!
tje
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