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rpmurray · 12-03-2008, 08:26 AM

I came in this morning and tried to connect to the Snap 4100 and nothing happened. I checked the unit and it seems to be OK, no amber disk lights, etc., but I can't access it via the web browser to see what's wrong.

System light was blinking with it's normal heartbeat, Net and Link normal too. One odd quirk is that Disk 1 LED would come on for five seconds, then off for two seconds, and then keep repeating this pattern over and over. The Disk activity LED would come on in sync with the Disk 1 LED.

I decided to shut it down, because in the past I've had occassions where it'll panic when accessing Mac files (always the problem seemed to be related to the desktop DB file). A shutdown and restart would clear up that problem, but the System light would be double flashing so I'd know that it was happening.

Pressed the power button for a few seconds, and now the System LED is triple flashing, which indicates that it is shutting down, but it doesn't seem to want to actually turn itself off. The Disk 1 LED is still doing it's 5 second on, 2 second off pattern. At this point I've been waiting for a half hour, so I'm just planning on pulling the plug and then see if it comes back up OK.

There are some files I'd like to recover from it, but all the critical stuff is backed up.

Anyone ever see this before? I'm reporting this here because I think of this forum as a repository of experiences with these servers, and I figure this may help someone else in the same boat later.

I'll update as soon as I have anything new to report.

12-03-2008, 08:26 AM	#1
rpmurray Cooling Savant Join Date: Apr 2006 Location: Tennessee Posts: 157	Snap Server 4100 Lockup I came in this morning and tried to connect to the Snap 4100 and nothing happened. I checked the unit and it seems to be OK, no amber disk lights, etc., but I can't access it via the web browser to see what's wrong. System light was blinking with it's normal heartbeat, Net and Link normal too. One odd quirk is that Disk 1 LED would come on for five seconds, then off for two seconds, and then keep repeating this pattern over and over. The Disk activity LED would come on in sync with the Disk 1 LED. I decided to shut it down, because in the past I've had occassions where it'll panic when accessing Mac files (always the problem seemed to be related to the desktop DB file). A shutdown and restart would clear up that problem, but the System light would be double flashing so I'd know that it was happening. Pressed the power button for a few seconds, and now the System LED is triple flashing, which indicates that it is shutting down, but it doesn't seem to want to actually turn itself off. The Disk 1 LED is still doing it's 5 second on, 2 second off pattern. At this point I've been waiting for a half hour, so I'm just planning on pulling the plug and then see if it comes back up OK. There are some files I'd like to recover from it, but all the critical stuff is backed up. Anyone ever see this before? I'm reporting this here because I think of this forum as a repository of experiences with these servers, and I figure this may help someone else in the same boat later. I'll update as soon as I have anything new to report.