lol, the purpose of my original post was to save users the hassles of getting a software contract. It took me 2 days to get pricing for the 4400 and guess what....
I received an email today from the service supplier that included an email from the Overland Product Manager for the Snap Server.
Basically it said the 4400 doesn't use GOS, but Snap OS, and there is no upgrade path to GOS.
At the same time I got a file attached that has list prices for software maintenance contracts.
The original quote from Overland and the resulting price from the service prover was wrong and has been pulled by them. Apparently Overland gave a price for a Snap OS software contract.
Old price of $180 turns into a new list price of $745.
Sorry.....
That list is in the first attached file.
I have sent an email back with the question of why Overland has the same tiered pricing as Adaptec had.
I have trouble understanding why a contract for the same software has a different price when it is for a different unit and suggested that if service support is the issue, then set a phone price for that based on model. My understanding is the 4400 is not a supported item on the hardware end.
If you look at the second file, I could get a software service contract for the 110 for a lot less. It also runs GOS.
Or looking at the first list, the 4200 also runs GOS and is less than the 4400 pricing for the same product upgrades.
As to the thought that the 4400 doesn't run GOS? I responded to that with a list of legacy devices and what operating software runs on it.
Happy holidays and if there is any change in info I'll update it here.