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Unread 04-22-2010, 12:14 AM   #6
Terry Kennedy
Cooling Neophyte
 
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Join Date: Apr 2005
Location: NYC area
Posts: 51
Default Re: SnapServer Reliability

Quote:
Originally Posted by Max8 View Post
  • What NAS have you tried?
  • What was this NAS Used for?
  • What are your views on that NAS?
  • Have your experiences with their support been positive?
  • Do you have any understanding of this NAS's failure rates?
First:
Quote:
What NAS have you tried?
Netgear ND520 (20GB)
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What was this NAS Used for?
Doorstop
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What are your views on that NAS?
Unreliable piece of junk. Netgear was so embarassed they withdrew it from the marketplace.
Quote:
Have your experiences with their support been positive?
Nope - firmware updates were not available on their web site - you had to contact support, and they'd give you an update file that took an hour to install and bricked the unit.
Quote:
Do you have any understanding of this NAS's failure rates?
2, both failed. One replaced under warranty. Failed again.

I'm surprised this didn't sour me on the whole NAS concept...

Second:
Quote:
What NAS have you tried?
Snap 4100's (over a dozen), 1100's (2)
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What was this NAS Used for?
Media library, centralized backup server for Windows and Unix boxes.
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What are your views on that NAS?
Not bad. Unfortunately, the 4100's are stuck at the 128GB/drive limit, which is why I moved on.
Quote:
Have your experiences with their support been positive?
Yes. Got good support and a replacement drive shipped ASAP. But that was several companies ago.
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Do you have any understanding of this NAS's failure rates?
Lost one drive (a 60GB IBM DeathStar). Had some fans get clogged with cat fur.

Third:
Quote:
What NAS have you tried?
RAIDzilla (homebrew server-grade NAS).
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What was this NAS Used for?
Same as the second one.
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What are your views on that NAS?
Fine for its time. Needs more capacity (only 5TB per server).
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Have your experiences with their support been positive?
Self-supported.
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Do you have any understanding of this NAS's failure rates?
The only problem has been drive failures of the Seagate 400GB drives. Otherwise, rock-solid.

Fourth:
Quote:
What NAS have you tried?
RAIDzilla II (currently being built, pic here). 32TB disk, 48GB RAM, 2x E5520 CPUs.
Quote:
What was this NAS Used for?
Same as above units.
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What are your views on that NAS?
It will kill any benchmark with its 40+GB of RAM cache. Kind of expensive at $15K.
Quote:
Have your experiences with their support been positive?
So far - I'm still building the first one (4 total are planned).
Quote:
Do you have any understanding of this NAS's failure rates?
None yet.
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