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scali996 · 06-28-2010, 02:54 PM

Hi bitor, thanks for the reply. Yes, details would help

fyi - A few months back I did setup the SNAP in my development lab by performing the factory reset and then configuring everything once I was logged in. Seemed like a breeze, but not so much now..

Running GuardianOS 5.2.056

I tried performing a factory reset, which from what I read resets the System Settings, Network and Admin password.

Server is fully booted and I push the Reset button. After about 2 minutes it should restart and revert to the factory default, which it appears worked because I can get the WebGUI login page. Without the factory reset its a no go.

After (and only after) a factory reset is performed I can access the login webpage by typing https://SNAP<Server number>

I try the default name and password (admin) but get the "you cannot access".. Sorry I don't have it running right now but will post the exact error in a few hours once I can power the Snap up.

Sorry, I don't have any software for the snap but I figured it would not help because I cannot log into the server to manage anything, or am I wrong?

Thanks for any help and not bashing this noob!!

06-28-2010, 02:54 PM	#3
scali996 Cooling Neophyte Join Date: Jun 2010 Location: Chicago Posts: 3	Re: Admin Access denied after reset Hi bitor, thanks for the reply. Yes, details would help fyi - A few months back I did setup the SNAP in my development lab by performing the factory reset and then configuring everything once I was logged in. Seemed like a breeze, but not so much now.. Running GuardianOS 5.2.056 I tried performing a factory reset, which from what I read resets the System Settings, Network and Admin password. Server is fully booted and I push the Reset button. After about 2 minutes it should restart and revert to the factory default, which it appears worked because I can get the WebGUI login page. Without the factory reset its a no go. After (and only after) a factory reset is performed I can access the login webpage by typing https://SNAP<Server number> I try the default name and password (admin) but get the "you cannot access".. Sorry I don't have it running right now but will post the exact error in a few hours once I can power the Snap up. Sorry, I don't have any software for the snap but I figured it would not help because I cannot log into the server to manage anything, or am I wrong? Thanks for any help and not bashing this noob!!